Some related stats: - Around 7% of new accounts created have email addresses that bounce (and are then deleted). https://kibana.fxa.us-west-2.prod.mozaws.net/index.html#dashboard/temp/SxdtXXQTSE6Jm-s8-frbzw
- Historically ~85% of accounts created are verified. Recently the daily verification rate is a few percentage points lower: https://metrics.services.mozilla.com/accounts-dashboard/flow/ Note that the verification rate numbers are from the database, not from logs, so they do not count deleted accounts. (The data source text on the dashboard is wrong.) Presumably the email addresses for the created-but-not-verified accounts in the database are "good", that is, they didn't bounce and they passed our verification test. - A very quick and dirty search on the client metrics shows ~2% of users who get the confirm screen go directly back to signup. This one's the least accurate, I'll update if I figure out a better query. The flow dashboard above is relatively new. I still have to tweak some of the wording based on feedback from John and Ryan. Once that is done, I'll add the link to the main accounts dashboard. That first measure's a good KPI; I'll add it to the flow dashboard. Cheers, Katie On Nov 4, 2014, at 11:40 AM, Jared Hirsch <[email protected]> wrote: > > On Nov 4, 2014, at 10:39 AM, Ryan Feeley <[email protected]> wrote: > >> I could file a bug, but is this happening enough to warrant a more >> sophisticated “Undo” function that would allow the user to delete the >> account after a subsequent confirmation screen? > > Do we have metrics around the number of unverified accounts with bad emails? > That might be a way to decide if this merits a fix. _______________________________________________ Dev-fxacct mailing list [email protected] https://mail.mozilla.org/listinfo/dev-fxacct
