Bug updated with original wireframes (that pin the error to the field). More concerning to me is this more recent Change Password bug in Firefox Desktop: https://bugzilla.mozilla.org/show_bug.cgi?id=1081158
Ryan Feeley UX, Cloud Services Mozilla UX IRC: rfeeley On Nov 3, 2014, at 1:00 PM, Chris Karlof <[email protected]> wrote: > https://github.com/mozilla/fxa-content-server/issues/1828 > > -chris > > > > On Nov 2, 2014, at 3:02 PM, Gavin Sharp <[email protected]> wrote: > >> Forwarding from firefox-dev: >> >> >> ---------- Forwarded message ---------- >> From: Steve Jones <[email protected]> >> To: <[email protected]> >> Cc: >> Date: Sat, 1 Nov 2014 07:31:30 -0000 >> Subject: Problem with changing password for Firefox account >> >> Hi, >> >> I have a firefox account, and this morning, I tried to change my password >> using the website https://accounts.firefox.com/settings >> >> This has three links viz. Change password, Delete account & Sign out. >> >> Upon clicking on the Change password link, a new page appeared >> containing two fields, one labelled old password, and one labelled >> new password, plus a confirm button. I entered my old password >> in the first field, and then the new password in the second field, >> followed by clicking on the confirm button. The webpage then came >> up with an incorrect password message. >> >> I think the above webpage has a bug in it; normally, on all websites >> that I am familiar with which allow changing of passwords, they all >> have three fields, one for the old password, one for the new password >> and a third for confirming the new password; the above webpage lacks >> the last field. >> >> After playing around with things, I went to the Firefox account sign in >> page https://accounts.firefox.com/signin, and clicked on the forgot >> password link. Upon receiving a reset password email from firefox, >> this took me to a reset password, and which contained the confirm >> new password field (as one would expect). So, there is a get-around to >> the problem of changing my password, but clicking on the forgot >> password link seems a pretty stupid way of doing it… >> >> Could someone please look into this problem and fix it. >> >> Incidentally, while I am here, I had a hell of a job contacting firefox >> to report this problem. I tried clicking on the contact us link on the >> firefox help page, and found this to be a circumlocution office (for >> those who know their Dickens): there is no straightforward way of >> reporting problems. Perhaps you could fix this too… >> >> Steve Jones, a somewhat bemused firefox user >> _______________________________________________ >> Dev-fxacct mailing list >> [email protected] >> https://mail.mozilla.org/listinfo/dev-fxacct > > _______________________________________________ > Dev-fxacct mailing list > [email protected] > https://mail.mozilla.org/listinfo/dev-fxacct
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