hmm so in the end i have find out that bug.attaching the debug log with the bug. thanks
-- You received this bug notification because you are a member of Desktop Packages, which is subscribed to telepathy-butterfly in Ubuntu. https://bugs.launchpad.net/bugs/929228 Title: Empathy can't connect to Windows Live Status in “telepathy-butterfly” package in Ubuntu: Incomplete Bug description: I just upgraded my system to the latest updates which fixed the Windows Live issue with gnome-control-center in Online Accounts. But when I set it up and opened empathy which was supposed to be able to use the Windows Live account, it gave me 2 messages about an untrusted connection, which I accepted, and it was unable to connect to Windows Live. ProblemType: Bug DistroRelease: Ubuntu 12.04 Package: empathy 3.3.5-0ubuntu1 ProcVersionSignature: Ubuntu 3.2.0-14.23-generic 3.2.3 Uname: Linux 3.2.0-14-generic x86_64 NonfreeKernelModules: wl ApportVersion: 1.91-0ubuntu1 Architecture: amd64 Date: Wed Feb 8 16:10:28 2012 EcryptfsInUse: Yes ExecutablePath: /usr/bin/empathy InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release amd64 (20111012) ProcEnviron: PATH=(custom, no user) LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: empathy UpgradeStatus: Upgraded to precise on 2012-01-28 (11 days ago) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/telepathy-butterfly/+bug/929228/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp