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https://bugs.launchpad.net/bugs/2095272
Title:
Ubuntu Thinks I Have Another Display Connected
Status in xorg package in Ubuntu:
New
Bug description:
Ubuntu thinks there are multiple displays connected on my laptop (ASUS
Zenbook
This causes an issue where my mouse disappears if it goes to the right
side of the display and makes it difficult to get back until I realize
what's going on. It also causes issues in some games where the cursor
may escape while in menus, and when clicking, causes the game to tab
out as it registers a click outside of the game instead.
Description: Ubuntu 24.10
Release: 24.10
Here's the output of my `inxi -Fxzc0` and attached is a screenshot of
Settings in the Display menu that shows a second, phantom display
connected.
-----------
System:
Kernel: 6.11.0-13-generic arch: x86_64 bits: 64 compiler: gcc v: 14.2.0
Desktop: GNOME v: 47.0 Distro: Ubuntu 24.10 (Oracular Oriole)
Machine:
Type: Laptop System: ASUSTeK product: ASUS Zenbook 14 UX3405MA_Q425MA v: 1.0
serial: <filter>
Mobo: ASUSTeK model: UX3405MA v: 1.0 serial: <filter> UEFI: American
Megatrends LLC. v: UX3405MA.309 date: 10/08/2024
Battery:
ID-1: BAT0 charge: 71.9 Wh (95.7%) condition: 75.1/75.1 Wh (100.0%)
volts: 8.6 min: 8.0 model: ASUSTeK ASUS Battery status: discharging
Device-1: hid-0018:04F3:4307.0001-battery model: ELAN9008:00 04F3:4307
charge: N/A status: N/A
CPU:
Info: 16-core (6-mt/10-st) model: Intel Core Ultra 7 155H bits: 64
type: MST AMCP arch: Meteor Lake rev: 4 cache: L1: 1.6 MiB L2: 18 MiB
L3: 24 MiB
Speed (MHz): avg: 770 high: 1724 min/max: 400/4500:4800:3800:2500 cores:
1: 400 2: 1724 3: 1713 4: 1076 5: 1017 6: 400 7: 400 8: 400 9: 400 10: 400
11: 400 12: 1599 13: 1090 14: 400 15: 400 16: 400 17: 1005 18: 400
19: 1425 20: 400 21: 400 22: 1100 bogomips: 131788
Flags: avx avx2 ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx
Graphics:
Device-1: Intel Meteor Lake-P [Intel Arc Graphics] vendor: ASUSTeK
driver: i915 v: kernel arch: Gen-13 bus-ID: 0000:00:02.0
Device-2: Shinetech USB2.0 FHD UVC WebCam driver: uvcvideo type: USB
bus-ID: 3-9:2
Display: unspecified server: X.Org v: 24.1.2 with: Xwayland v: 24.1.2
driver: dri: iris gpu: i915 resolution: 1: 1920x1200~60Hz 2:
1920x1200~60Hz
API: EGL v: 1.5 drivers: iris,swrast platforms:
active: gbm,x11,surfaceless,device inactive: wayland
API: OpenGL v: 4.6 compat-v: 4.5 vendor: intel mesa v: 24.2.3-1ubuntu1
glx-v: 1.4 direct-render: yes renderer: Mesa Intel Arc Graphics (MTL)
Audio:
Device-1: Intel Meteor Lake-P HD Audio vendor: ASUSTeK
driver: sof-audio-pci-intel-mtl bus-ID: 0000:00:1f.3
API: ALSA v: k6.11.0-13-generic status: kernel-api
Server-1: PipeWire v: 1.2.4 status: n/a (root, process)
Network:
Device-1: Intel Meteor Lake PCH CNVi WiFi driver: iwlwifi v: kernel
bus-ID: 0000:00:14.3
IF: wlo1 state: up mac: <filter>
Bluetooth:
Device-1: Intel AX211 Bluetooth driver: btusb v: 0.8 type: USB
bus-ID: 3-10:3
Report: hciconfig ID: hci0 rfk-id: 2 state: up address: <filter> bt-v: 5.3
lmp-v: 12
RAID:
Hardware-1: Intel Volume Management Device NVMe RAID Controller Intel
driver: vmd v: 0.6 bus-ID: 0000:00:0e.0
Drives:
Local Storage: total: 953.87 GiB used: 11.84 GiB (1.2%)
ID-1: /dev/nvme0n1 vendor: Micron model: MTFDKBA1T0QFM-1BD1AABGB
size: 953.87 GiB temp: 33.9 C
Partition:
ID-1: / size: 950.8 GiB used: 11.67 GiB (1.2%) fs: btrfs dev: /dev/dm-1
mapped: ubuntu--vg-ubuntu--lv
ID-2: /boot size: 1.9 GiB used: 167.4 MiB (8.6%) fs: ext4
dev: /dev/nvme0n1p2
ID-3: /boot/efi size: 1.05 GiB used: 6.1 MiB (0.6%) fs: vfat
dev: /dev/nvme0n1p1
Swap:
Alert: No swap data was found.
Sensors:
System Temperatures: cpu: 41.0 C mobo: N/A
Fan Speeds (rpm): N/A
Info:
Memory: total: 16 GiB note: est. available: 14.49 GiB used: 4.11 GiB (28.3%)
Processes: 488 Uptime: 1h 48m Init: systemd target: graphical (5)
Packages: 1644 Compilers: N/A Shell: Sudo v: 1.9.15p5 inxi: 3.3.35
-----------
ProblemType: Bug
DistroRelease: Ubuntu 24.10
Package: xorg 1:7.7+23ubuntu3
ProcVersionSignature: Ubuntu 6.11.0-13.14-generic 6.11.0
Uname: Linux 6.11.0-13-generic x86_64
ApportVersion: 2.30.0-0ubuntu4
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CasperMD5CheckResult: pass
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Sun Jan 19 13:57:57 2025
DistUpgraded: Fresh install
DistroCodename: oracular
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes, if not too technical
GraphicsCard:
Intel Corporation Meteor Lake-P [Intel Arc Graphics] [8086:7d55] (rev 08)
(prog-if 00 [VGA controller])
Subsystem: ASUSTeK Computer Inc. Device [1043:1a63]
InstallationDate: Installed on 2025-01-19 (0 days ago)
InstallationMedia: Ubuntu 24.10 "Oracular Oriole" - Release amd64 (20241009.4)
MachineType: ASUSTeK COMPUTER INC. ASUS Zenbook 14 UX3405MA_Q425MA
ProcEnviron:
LANG=en_US.UTF-8
PATH=(custom, no user)
SHELL=/bin/bash
TERM=xterm-256color
XDG_RUNTIME_DIR=<set>
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-6.11.0-13-generic
root=/dev/mapper/ubuntu--vg-ubuntu--lv ro quiet splash
crashkernel=2G-4G:320M,4G-32G:512M,32G-64G:1024M,64G-128G:2048M,128G-:4096M
vt.handoff=7
SourcePackage: xorg
Symptom: display
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 10/08/2024
dmi.bios.release: 5.32
dmi.bios.vendor: American Megatrends International, LLC.
dmi.bios.version: UX3405MA.309
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: UX3405MA
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias:
dmi:bvnAmericanMegatrendsInternational,LLC.:bvrUX3405MA.309:bd10/08/2024:br5.32:svnASUSTeKCOMPUTERINC.:pnASUSZenbook14UX3405MA_Q425MA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX3405MA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:sku:
dmi.product.family: ASUS Zenbook 14
dmi.product.name: ASUS Zenbook 14 UX3405MA_Q425MA
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.122-1
version.libgl1-mesa-dri: libgl1-mesa-dri 24.2.3-1ubuntu1
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.xserver-xorg-core: xserver-xorg-core 2:21.1.13-2ubuntu1.1
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:22.0.0-1build1
version.xserver-xorg-video-intel: xserver-xorg-video-intel
2:2.99.917+git20210115-1build1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau
1:1.0.17-3ubuntu1
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