Public bug reported: Ubuntu 24.04.1 LTS. After a normal automatic update, firefox stopped working. The terminal says
$ firefox Content snap command-chain for /snap/firefox/5561/gnome-platform/command-chain/desktop-launch not found: ensure slot is connected *Rebooting did not help. `sudo snap refresh` did not help. $ sudo snap info firefox name: firefox summary: Mozilla Firefox web browser publisher: Mozilla✓ store-url: https://snapcraft.io/firefox contact: https://support.mozilla.org/kb/file-bug-report-or-feature-request-mozilla license: unset description: | Firefox is a powerful, extensible web browser with support for modern web application technologies. commands: - firefox - firefox.geckodriver snap-id: 3wdHCAVyZEmYsCMFDE9qt92UV8rC8Wdk tracking: latest/stable refresh-date: today at 15:57 PST channels: latest/stable: 134.0-1 2025-01-07 (5561) 288MB - latest/candidate: 134.0-1 2025-01-07 (5561) 288MB - latest/beta: 135.0b3-1 2025-01-10 (5583) 271MB - latest/edge: 136.0a1 2025-01-11 (5587) 296MB - esr/stable: 128.6.0esr-1 2025-01-07 (5480) 283MB - esr/candidate: 128.6.0esr-1 2024-12-19 (5480) 283MB - esr/beta: ↑ esr/edge: ↑ installed: 133.0.3-1 (5437) 286MB - `sudo snap revert firefox` *DOES FIX THE PROBLEM*. But after the 'revert', 'snap info firefox' produces _exactly_ the same output as before the revert, so it is unclear what was reverted. But doing that fixed the problem for now. Obv this is urgent, if ff is going to break all over the world... ** Affects: firefox (Ubuntu) Importance: Undecided Status: New -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to firefox in Ubuntu. https://bugs.launchpad.net/bugs/2093817 Title: firefox snap broken bu update - gnome-platform/command-chain/desktop- launch not found: Status in firefox package in Ubuntu: New Bug description: Ubuntu 24.04.1 LTS. After a normal automatic update, firefox stopped working. The terminal says $ firefox Content snap command-chain for /snap/firefox/5561/gnome-platform/command-chain/desktop-launch not found: ensure slot is connected *Rebooting did not help. `sudo snap refresh` did not help. $ sudo snap info firefox name: firefox summary: Mozilla Firefox web browser publisher: Mozilla✓ store-url: https://snapcraft.io/firefox contact: https://support.mozilla.org/kb/file-bug-report-or-feature-request-mozilla license: unset description: | Firefox is a powerful, extensible web browser with support for modern web application technologies. commands: - firefox - firefox.geckodriver snap-id: 3wdHCAVyZEmYsCMFDE9qt92UV8rC8Wdk tracking: latest/stable refresh-date: today at 15:57 PST channels: latest/stable: 134.0-1 2025-01-07 (5561) 288MB - latest/candidate: 134.0-1 2025-01-07 (5561) 288MB - latest/beta: 135.0b3-1 2025-01-10 (5583) 271MB - latest/edge: 136.0a1 2025-01-11 (5587) 296MB - esr/stable: 128.6.0esr-1 2025-01-07 (5480) 283MB - esr/candidate: 128.6.0esr-1 2024-12-19 (5480) 283MB - esr/beta: ↑ esr/edge: ↑ installed: 133.0.3-1 (5437) 286MB - `sudo snap revert firefox` *DOES FIX THE PROBLEM*. But after the 'revert', 'snap info firefox' produces _exactly_ the same output as before the revert, so it is unclear what was reverted. But doing that fixed the problem for now. Obv this is urgent, if ff is going to break all over the world... To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/2093817/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
