Public bug reported: 1) The release of Ubuntu you are using: Ubuntu 24.04.1 LTS 2) The version of the package you are using: "N: Unable to locate package pkgname" 3) What you expected to happen: printing 4) What happened instead: "Printing completed" without printing
I've tested on different machines adding a printer by default + official samsung drivers + PC + laptop. --- ProblemType: Bug ApportVersion: 2.28.1-0ubuntu3.3 Architecture: amd64 CasperMD5CheckResult: unknown CurrentDesktop: ubuntu:GNOME DistributionChannelDescriptor: # This is the distribution channel descriptor for the OEM CDs # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor canonical-oem-somerville-focal-amd64-20200502-85 DistroRelease: Ubuntu 24.04 InstallationDate: Installed on 2023-06-03 (583 days ago) InstallationMedia: Ubuntu 20.04 "Focal" - Build amd64 LIVE Binary 20200502-05:58 Lpstat: device for M2020-Series: usb://Samsung/M2020%20Series?serial=08HYB8GM1E018BK MachineType: Dell Inc. Inspiron 15 3520 Papersize: a4 PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/M2020-Series.ppd'] failed with exit code 2: grep: /etc/cups/ppd/M2020-Series.ppd: Permission denied ProcCmdline: BOOT_IMAGE=/boot/vmlinuz-6.8.0-51-generic root=UUID=64adc46e-1e13-438f-8744-e97ddd9448bf ro quiet splash vt.handoff=7 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.8.0-51-generic root=UUID=64adc46e-1e13-438f-8744-e97ddd9448bf ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 6.8.0-51.52-generic 6.8.12 Snap: cups 2.4.11-2 (latest/stable) SnapChanges: no changes found Tags: noble Uname: Linux 6.8.0-51-generic x86_64 UpgradeStatus: Upgraded to noble on 2024-09-11 (117 days ago) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 09/06/2024 dmi.bios.release: 1.28 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.28.0 dmi.board.name: 0KRFDG dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.28.0:bd09/06/2024:br1.28:svnDellInc.:pnInspiron153520:pvr:rvnDellInc.:rn0KRFDG:rvrA00:cvnDellInc.:ct10:cvr:sku0BB2: dmi.product.family: Inspiron dmi.product.name: Inspiron 15 3520 dmi.product.sku: 0BB2 dmi.sys.vendor: Dell Inc. ** Affects: cups (Ubuntu) Importance: Undecided Status: New ** Tags: apport-collected noble ** Tags added: apport-collected noble ** Description changed: 1) The release of Ubuntu you are using: Ubuntu 24.04.1 LTS 2) The version of the package you are using: "N: Unable to locate package pkgname" 3) What you expected to happen: printing 4) What happened instead: "Printing completed" without printing - I've tested on different machines adding a printer by default + official - samsung drivers + PC + laptop. + I've tested on different machines adding a printer by default + official samsung drivers + PC + laptop. + --- + ProblemType: Bug + ApportVersion: 2.28.1-0ubuntu3.3 + Architecture: amd64 + CasperMD5CheckResult: unknown + CurrentDesktop: ubuntu:GNOME + DistributionChannelDescriptor: + # This is the distribution channel descriptor for the OEM CDs + # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor + canonical-oem-somerville-focal-amd64-20200502-85 + DistroRelease: Ubuntu 24.04 + InstallationDate: Installed on 2023-06-03 (583 days ago) + InstallationMedia: Ubuntu 20.04 "Focal" - Build amd64 LIVE Binary 20200502-05:58 + Lpstat: device for M2020-Series: usb://Samsung/M2020%20Series?serial=08HYB8GM1E018BK + MachineType: Dell Inc. Inspiron 15 3520 + Papersize: a4 + PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/M2020-Series.ppd'] failed with exit code 2: grep: /etc/cups/ppd/M2020-Series.ppd: Permission denied + ProcCmdline: BOOT_IMAGE=/boot/vmlinuz-6.8.0-51-generic root=UUID=64adc46e-1e13-438f-8744-e97ddd9448bf ro quiet splash vt.handoff=7 + ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.8.0-51-generic root=UUID=64adc46e-1e13-438f-8744-e97ddd9448bf ro quiet splash vt.handoff=7 + ProcVersionSignature: Ubuntu 6.8.0-51.52-generic 6.8.12 + Snap: cups 2.4.11-2 (latest/stable) + SnapChanges: no changes found + Tags: noble + Uname: Linux 6.8.0-51-generic x86_64 + UpgradeStatus: Upgraded to noble on 2024-09-11 (117 days ago) + UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo + _MarkForUpload: True + dmi.bios.date: 09/06/2024 + dmi.bios.release: 1.28 + dmi.bios.vendor: Dell Inc. + dmi.bios.version: 1.28.0 + dmi.board.name: 0KRFDG + dmi.board.vendor: Dell Inc. + dmi.board.version: A00 + dmi.chassis.type: 10 + dmi.chassis.vendor: Dell Inc. + dmi.modalias: dmi:bvnDellInc.:bvr1.28.0:bd09/06/2024:br1.28:svnDellInc.:pnInspiron153520:pvr:rvnDellInc.:rn0KRFDG:rvrA00:cvnDellInc.:ct10:cvr:sku0BB2: + dmi.product.family: Inspiron + dmi.product.name: Inspiron 15 3520 + dmi.product.sku: 0BB2 + dmi.sys.vendor: Dell Inc. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/2093106 Title: Ubuntu Ubuntu 24.04.1 LTS printing problem on different machines Status in cups package in Ubuntu: New Bug description: 1) The release of Ubuntu you are using: Ubuntu 24.04.1 LTS 2) The version of the package you are using: "N: Unable to locate package pkgname" 3) What you expected to happen: printing 4) What happened instead: "Printing completed" without printing I've tested on different machines adding a printer by default + official samsung drivers + PC + laptop. --- ProblemType: Bug ApportVersion: 2.28.1-0ubuntu3.3 Architecture: amd64 CasperMD5CheckResult: unknown CurrentDesktop: ubuntu:GNOME DistributionChannelDescriptor: # This is the distribution channel descriptor for the OEM CDs # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor canonical-oem-somerville-focal-amd64-20200502-85 DistroRelease: Ubuntu 24.04 InstallationDate: Installed on 2023-06-03 (583 days ago) InstallationMedia: Ubuntu 20.04 "Focal" - Build amd64 LIVE Binary 20200502-05:58 Lpstat: device for M2020-Series: usb://Samsung/M2020%20Series?serial=08HYB8GM1E018BK MachineType: Dell Inc. Inspiron 15 3520 Papersize: a4 PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/M2020-Series.ppd'] failed with exit code 2: grep: /etc/cups/ppd/M2020-Series.ppd: Permission denied ProcCmdline: BOOT_IMAGE=/boot/vmlinuz-6.8.0-51-generic root=UUID=64adc46e-1e13-438f-8744-e97ddd9448bf ro quiet splash vt.handoff=7 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.8.0-51-generic root=UUID=64adc46e-1e13-438f-8744-e97ddd9448bf ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 6.8.0-51.52-generic 6.8.12 Snap: cups 2.4.11-2 (latest/stable) SnapChanges: no changes found Tags: noble Uname: Linux 6.8.0-51-generic x86_64 UpgradeStatus: Upgraded to noble on 2024-09-11 (117 days ago) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 09/06/2024 dmi.bios.release: 1.28 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.28.0 dmi.board.name: 0KRFDG dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.28.0:bd09/06/2024:br1.28:svnDellInc.:pnInspiron153520:pvr:rvnDellInc.:rn0KRFDG:rvrA00:cvnDellInc.:ct10:cvr:sku0BB2: dmi.product.family: Inspiron dmi.product.name: Inspiron 15 3520 dmi.product.sku: 0BB2 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/2093106/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
