Public bug reported:
I have a couple different desktops installed on Ubuntu -- the regular
Ubuntu Wayland and Xorg, but also Gnome and Xubuntu. This installs
additional desktop artwork (wallpapers). As a result, when I open
Settings and go to the Appearance tab, everything suddenly slows down.
It then freezes, along with the rest of the desktop. Once it eventually
unsticks itself, whatever software I happen to have open -- usually
Firefox, Thunderbird, and Discord -- have shut off.
I've checked the logs -- there seems to be some issue with large amounts
of memory being used, resulting in Ubuntu shutting down
Firefox/Thunderbird/Discord, and the gnome-control-center / app-
gnome.org.gnome.Settings failing to respond. This is the message I found
in Logs afterwards:
20:39:15 systemd: app-gnome-org.gnome.Settings-19194.scope: Consumed
1min 37.065s CPU time, 5.9G memory peak, 144.3M memory swap peak.
I'm currently using Ubuntu 24.10 on Xorg, but I've had this issue on
Wayland as well.
I've attached the log messages for review.
My system specifications are as follows:
# System Details Report
---
## Report details
- **Date generated:** 2024-10-17 21:38:06
## Hardware Information:
- **Hardware Model:** HP Laptop
- **Memory:** 8.0 GiB
- **Processor:** Intel® Celeron® N4020 × 2
- **Graphics:** Intel® UHD Graphics 600 (GLK
2)
- **Disk Capacity:** 1.0 TB
## Software Information:
- **Firmware Version:** F.63
- **OS Name:** Ubuntu 24.10
- **OS Build:** (null)
- **OS Type:** 64-bit
- **GNOME Version:** 47
- **Windowing System:** X11
- **Kernel Version:** Linux 6.11.0-8-generic
Thank you kindly for your time.
ProblemType: Bug
DistroRelease: Ubuntu 24.10
Package: gnome-control-center 1:47.0.1-1ubuntu2
ProcVersionSignature: Ubuntu 6.11.0-8.8-generic 6.11.0
Uname: Linux 6.11.0-8-generic x86_64
ApportVersion: 2.30.0-0ubuntu4
Architecture: amd64
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Thu Oct 17 21:21:18 2024
InstallationDate: Installed on 2024-10-12 (5 days ago)
InstallationMedia: Ubuntu 24.10 "Oracular Oriole" - Release amd64 (20241009.4)
SourcePackage: gnome-control-center
UpgradeStatus: No upgrade log present (probably fresh install)
** Affects: gnome-control-center (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug oracular
** Attachment added: "Messages from Logs"
https://bugs.launchpad.net/bugs/2084839/+attachment/5829143/+files/logs.txt
--
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to gnome-control-center in Ubuntu.
https://bugs.launchpad.net/bugs/2084839
Title:
Settings app crashes on Appearance tab
Status in gnome-control-center package in Ubuntu:
New
Bug description:
I have a couple different desktops installed on Ubuntu -- the regular
Ubuntu Wayland and Xorg, but also Gnome and Xubuntu. This installs
additional desktop artwork (wallpapers). As a result, when I open
Settings and go to the Appearance tab, everything suddenly slows down.
It then freezes, along with the rest of the desktop. Once it
eventually unsticks itself, whatever software I happen to have open --
usually Firefox, Thunderbird, and Discord -- have shut off.
I've checked the logs -- there seems to be some issue with large
amounts of memory being used, resulting in Ubuntu shutting down
Firefox/Thunderbird/Discord, and the gnome-control-center / app-
gnome.org.gnome.Settings failing to respond. This is the message I
found in Logs afterwards:
20:39:15 systemd: app-gnome-org.gnome.Settings-19194.scope: Consumed
1min 37.065s CPU time, 5.9G memory peak, 144.3M memory swap peak.
I'm currently using Ubuntu 24.10 on Xorg, but I've had this issue on
Wayland as well.
I've attached the log messages for review.
My system specifications are as follows:
# System Details Report
---
## Report details
- **Date generated:** 2024-10-17 21:38:06
## Hardware Information:
- **Hardware Model:** HP Laptop
- **Memory:** 8.0 GiB
- **Processor:** Intel® Celeron® N4020 × 2
- **Graphics:** Intel® UHD Graphics 600
(GLK 2)
- **Disk Capacity:** 1.0 TB
## Software Information:
- **Firmware Version:** F.63
- **OS Name:** Ubuntu 24.10
- **OS Build:** (null)
- **OS Type:** 64-bit
- **GNOME Version:** 47
- **Windowing System:** X11
- **Kernel Version:** Linux 6.11.0-8-generic
Thank you kindly for your time.
ProblemType: Bug
DistroRelease: Ubuntu 24.10
Package: gnome-control-center 1:47.0.1-1ubuntu2
ProcVersionSignature: Ubuntu 6.11.0-8.8-generic 6.11.0
Uname: Linux 6.11.0-8-generic x86_64
ApportVersion: 2.30.0-0ubuntu4
Architecture: amd64
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Thu Oct 17 21:21:18 2024
InstallationDate: Installed on 2024-10-12 (5 days ago)
InstallationMedia: Ubuntu 24.10 "Oracular Oriole" - Release amd64 (20241009.4)
SourcePackage: gnome-control-center
UpgradeStatus: No upgrade log present (probably fresh install)
To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/gnome-control-center/+bug/2084839/+subscriptions
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