Thanks for the bug report. That kernel looks old and should have been
updated by now. Please try:
sudo apt install linux-generic-hwe-22.04
and reboot.
** Package changed: xorg (Ubuntu) => linux-hwe-6.2 (Ubuntu)
** Changed in: linux-hwe-6.2 (Ubuntu)
Status: New => Incomplete
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https://bugs.launchpad.net/bugs/2078818
Title:
My whole laptop got literally FREEZED and became stuck during
restart/opening after my screen timeout happenend
Status in linux-hwe-6.2 package in Ubuntu:
Incomplete
Bug description:
The first time it happened was within last/before the last week.I
choose to not turn off my laptop and the screen goes blank as usual
because of screen going blank after set time period in the
settings.and after a 7-8 hours I tried to turn on my laptop and i
couldn't open.My laptops logo(Lenovo) the first thing showing me and
after that some white text.Both of these repeatedly was showing and i
had to go to a computer repair shop.The second time that happened was
today.I turned on my laptop and and ran sudo apt upgrade && sudo apt
update in hopes of fixing the issues and i clicked restart(because
another issue came where i couldnt see the option for wifi and i
restarted and it turned out to be fixed) but then the unexpected
happened! The screen was showing those white text again.If i remember
correctly the last line was something like virtual something running.I
fixed it by pressing the power button by turning it off and on.and i
jumped to windows scared of happening something like that again. Hope
your reputed team of developers can fix it <3
ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: xorg (not installed)
ProcVersionSignature: Ubuntu 6.2.0-26.26~22.04.1-generic 6.2.13
Uname: Linux 6.2.0-26-generic x86_64
ApportVersion: 2.20.11-0ubuntu82.6
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CasperMD5CheckResult: unknown
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Tue Sep 3 19:01:08 2024
DistUpgraded: Fresh install
DistroCodename: jammy
DistroVariant: ubuntu
ExtraDebuggingInterest: No
GpuHangFrequency: Once a week
GpuHangReproducibility: Seems to happen randomly
GpuHangStarted: Within the last week or two
GraphicsCard:
NVIDIA Corporation Device [10de:28e0] (rev a1) (prog-if 00 [VGA controller])
Subsystem: Lenovo Device [17aa:3e3c]
MachineType: LENOVO 83JC
ProcEnviron:
LANGUAGE=en_IN:en
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_IN
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.2.0-26-generic
root=UUID=846d43bf-9cc2-46e6-abe8-1aebc689baa7 ro quiet splash vt.handoff=7
SourcePackage: xorg
Symptom: display
Title: Xorg freeze
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 03/04/2024
dmi.bios.release: 1.6
dmi.bios.vendor: LENOVO
dmi.bios.version: PQCN06WW
dmi.board.asset.tag: NO Asset Tag
dmi.board.name: LNVNB161216
dmi.board.vendor: LENOVO
dmi.board.version: SDK0T76485 WIN
dmi.chassis.asset.tag: NO Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: LOQ 15ARP9
dmi.ec.firmware.release: 1.6
dmi.modalias:
dmi:bvnLENOVO:bvrPQCN06WW:bd03/04/2024:br1.6:efr1.6:svnLENOVO:pn83JC:pvrLOQ15ARP9:rvnLENOVO:rnLNVNB161216:rvrSDK0T76485WIN:cvnLENOVO:ct10:cvrLOQ15ARP9:skuLENOVO_MT_83JC_BU_idea_FM_LOQ15ARP9:
dmi.product.family: LOQ 15ARP9
dmi.product.name: 83JC
dmi.product.sku: LENOVO_MT_83JC_BU_idea_FM_LOQ 15ARP9
dmi.product.version: LOQ 15ARP9
dmi.sys.vendor: LENOVO
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.113-2~ubuntu0.22.04.1
version.libgl1-mesa-dri: libgl1-mesa-dri 23.2.1-1ubuntu3.1~22.04.2
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.xserver-xorg-core: xserver-xorg-core 2:21.1.4-2ubuntu1.7~22.04.11
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-2ubuntu1
version.xserver-xorg-video-intel: xserver-xorg-video-intel
2:2.99.917+git20210115-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau
1:1.0.17-2build1
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