It looks like the mutter-x11-frames crash is originating from: /usr/lib/x86_64-linux-gnu/libnvidia-vksc-core.so.560.35.03 (https://errors.ubuntu.com/oops/4abeeb92-623e-11ef-bcef-fa163e171f02)
which is not part of Ubuntu (https://launchpad.net/ubuntu/+source/nvidia-graphics-drivers-560). In fact practically all the segfaults from mutter-x11-frames we're seeing globally are coming from Nvidia driver 560: https://errors.ubuntu.com/?release=Ubuntu%2024.04&package=mutter&period=week So it's a serious problem, but not originating from Ubuntu binaries. Please try uninstalling the 560 driver and then use the 'Additional Drivers' app to install a supported driver because it looks like they won't have the same issues. ** Package changed: mutter (Ubuntu) => ubuntu ** No longer affects: gnome-shell (Ubuntu) ** Summary changed: - [nvidia] Screen freeze on Wayland + [nvidia] Screen freeze on Wayland using Nvidia 560 -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/2077810 Title: [nvidia] Screen freeze on Wayland using Nvidia 560 Status in Ubuntu: Incomplete Bug description: When trying to use Wayland, the machine freezes semi-randomly, I can blindly click to pause video playback if there is any, the screen doesn't black out, it just freezes and doesn't change from then on. Most of my usage includes heavy video watching, namely Twitch, Youtube, Kick, Afreecatv and Plex. I watch on Firefox and Brave mostly. It seems to mostly happen when changing which window is focused, but it's not exclusive to video playback. ================================ ~ lsb_release -rd No LSB modules are available. Description: Ubuntu 24.04 LTS Release: 24.04 ================================ ~ apt-cache policy gnome mutter nvidia-driver-560-open xorg xwayland gnome: Installed: (none) Candidate: 1:44+1build1 Version table: 1:44+1build1 500 500 http://us.archive.ubuntu.com/ubuntu noble/universe amd64 Packages mutter: Installed: (none) Candidate: 46.2-1ubuntu0.24.04.1 Version table: 46.2-1ubuntu0.24.04.1 500 500 http://us.archive.ubuntu.com/ubuntu noble-updates/universe amd64 Packages 46.0-1ubuntu9 500 500 http://us.archive.ubuntu.com/ubuntu noble/universe amd64 Packages nvidia-driver-560-open: Installed: 560.35.03-0ubuntu0~gpu24.04.2 Candidate: 560.35.03-0ubuntu0~gpu24.04.2 Version table: *** 560.35.03-0ubuntu0~gpu24.04.2 100 100 /var/lib/dpkg/status xorg: Installed: 1:7.7+23ubuntu3 Candidate: 1:7.7+23ubuntu3 Version table: *** 1:7.7+23ubuntu3 500 500 http://us.archive.ubuntu.com/ubuntu noble/main amd64 Packages 100 /var/lib/dpkg/status xwayland: Installed: 2:23.2.6-1 Candidate: 2:23.2.6-1 Version table: *** 2:23.2.6-1 500 500 http://us.archive.ubuntu.com/ubuntu noble/main amd64 Packages 100 /var/lib/dpkg/status ================================ Have you experienced just one lockup, or have you had a series of these lockups? - Several, usually an initial one after hours of use, and then I can't keep the system stable for more then a few minutes for the next few hard reboots until I switch back off of Wayland. If you've had several, how often does it occur? Every few hours? Once or twice a day? Couple times a week? - After a few hours on Wayland, at most within 24 hours after switching to Wayland. The following times happen within minutes of the hard reboot to recovery. When did you first notice it? - I've had the same issue on Wayland since being on 22.04 using nvidia 545 drivers. I tried again after updating to 555 drivers on the 'graphics-drivers' PPA, issue repeated itself. Today I swapped to 560-open (no longer on the graphics-drivers PPA), and tried to use Wayland again, but same issue. Under what conditions does it seem most likely to reproduce? - Switching between desktops and window focus, I keep 2 firefox windows open, one per display, and 1 brave window open, it happens most frequently when swapping from brave to firefox on the opposite display, but is not exclusive, and can happen when there's no video playback in any of the browsers. Gonna mention, I'm not new to Linux, but am very new to Desktop Linux. I submitted this bug while on X11 because I couldn't keep it from freezing for long enough for the ubuntu-bug utility to gather information while on Wayland. Not sure if that data is getting submitted along this form, or separately, so, sry if I'm making more work needlessly. ProblemType: Bug DistroRelease: Ubuntu 24.04 Package: xorg 1:7.7+23ubuntu3 ProcVersionSignature: Ubuntu 6.8.0-41.41-generic 6.8.12 Uname: Linux 6.8.0-41-generic x86_64 .proc.driver.nvidia.capabilities.fabric-imex-mgmt: DeviceFileMinor: 4323 DeviceFileMode: 256 DeviceFileModify: 1 .proc.driver.nvidia.capabilities.gpu0: Error: path was not a regular file. .proc.driver.nvidia.capabilities.mig: Error: path was not a regular file. .proc.driver.nvidia.gpus.0000.0a.00.0: Error: path was not a regular file. .proc.driver.nvidia.registry: Binary: "" .proc.driver.nvidia.suspend: suspend hibernate resume .proc.driver.nvidia.suspend_depth: default modeset uvm .proc.driver.nvidia.version: NVRM version: NVIDIA UNIX Open Kernel Module for x86_64 560.35.03 Release Build (dvs-builder@U16-I1-N07-12-3) Fri Aug 16 21:42:42 UTC 2024 GCC version: gcc version 13.2.0 (Ubuntu 13.2.0-23ubuntu4) ApportVersion: 2.28.1-0ubuntu3.1 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CasperMD5CheckResult: pass CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Sat Aug 24 19:35:43 2024 DistUpgraded: 2024-06-19 11:44:42,956 DEBUG migrateToDeb822Sources() DistroCodename: noble DistroVariant: ubuntu DkmsStatus: nvidia/560.35.03, 6.8.0-41-generic, x86_64: installed ExtraDebuggingInterest: Yes GpuHangFrequency: Several times a day GpuHangReproducibility: Occurs more often under certain circumstances GpuHangStarted: Today GraphicsCard: NVIDIA Corporation AD104 [GeForce RTX 4070] [10de:2786] (rev a1) (prog-if 00 [VGA controller]) Subsystem: ASUSTeK Computer Inc. AD104 [GeForce RTX 4070] [1043:88e1] InstallationDate: Installed on 2024-03-12 (166 days ago) InstallationMedia: Ubuntu 22.04.4 LTS "Jammy Jellyfish" - Release amd64 (20240220) MachineType: System manufacturer System Product Name ProcEnviron: LANG=en_US.UTF-8 PATH=(custom, no user) SHELL=/usr/bin/zsh XDG_RUNTIME_DIR=<set> ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.8.0-41-generic root=UUID=858aa235-8924-4f94-b37b-f55ffefb6fff ro nvidia-drm.modeset=1 quiet splash vt.handoff=7 SourcePackage: xorg Symptom: display Title: Xorg freeze UpgradeStatus: Upgraded to noble on 2024-06-19 (66 days ago) dmi.bios.date: 10/07/2023 dmi.bios.release: 5.17 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 5003 dmi.board.asset.tag: Default string dmi.board.name: TUF GAMING X570-PLUS (WI-FI) dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: Rev X.0x dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr5003:bd10/07/2023:br5.17:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnTUFGAMINGX570-PLUS(WI-FI):rvrRevX.0x:cvnDefaultstring:ct3:cvrDefaultstring:skuSKU: dmi.product.family: To be filled by O.E.M. dmi.product.name: System Product Name dmi.product.sku: SKU dmi.product.version: System Version dmi.sys.vendor: System manufacturer version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.120-2build1 version.libgl1-mesa-dri: libgl1-mesa-dri 24.0.9-0ubuntu0.1 version.libgl1-mesa-glx: libgl1-mesa-glx N/A version.nvidia-graphics-drivers: nvidia-graphics-drivers-* N/A version.xserver-xorg-core: xserver-xorg-core 2:21.1.12-1ubuntu1 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:22.0.0-1build1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20210115-1build1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.17-2build1 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+bug/2077810/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
