Thanks. Looks like there's a similar crash:
août 17 23:41:22 Aspire-E5-575G org.gnome.Shell.desktop[1570]: XIO: fatal IO
error 11 (Ressource temporairement non disponible) on X server ":0"
août 17 23:41:22 Aspire-E5-575G org.gnome.Shell.desktop[1570]: after 4519
requests (4519 known processed) with 5 events remaining.
but still that machine isn't sending us any shell crash reports. Do you
have any relevant files in /var/crash?
It looks like mutter/gnome-shell can catch X IO errors, but doesn't by
default?! I guess they're so rare that no developers ever noticed a
need.
The error is likely originating from the Nvidia Xorg driver so try using
the 'Additional Drivers' app to install the 550 driver instead.
** Package changed: ubuntu => nvidia-graphics-drivers-535 (Ubuntu)
** Also affects: xorg-server (Ubuntu)
Importance: Undecided
Status: New
** Also affects: mutter (Ubuntu)
Importance: Undecided
Status: New
** Changed in: mutter (Ubuntu)
Status: New => Incomplete
** Changed in: xorg-server (Ubuntu)
Status: New => Incomplete
** Summary changed:
- Xorg freeze (black screen, only the X mouse cursor moving)
+ XIO: fatal IO error is killing gnome-shell (black screen, only the X mouse
cursor moving)
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You received this bug notification because you are a member of Desktop
Packages, which is subscribed to xorg-server in Ubuntu.
https://bugs.launchpad.net/bugs/2076106
Title:
XIO: fatal IO error is killing gnome-shell (black screen, only the X
mouse cursor moving)
Status in mutter package in Ubuntu:
Incomplete
Status in nvidia-graphics-drivers-535 package in Ubuntu:
Incomplete
Status in xorg-server package in Ubuntu:
Incomplete
Bug description:
Until yesterday (or tonight) my computer was running fine, but today I
could not reach the Gnome desktop after the login window. I shutdown,
restarted same thing, then I have open a terminal (CTRL+F1 or F2)
tried '$ startx' and get a error message. So I tried 'sudo apt update
&& upgrade' (Curl recieved a update) then rebooted, then now I can
access gnome desktop.
$ lsb_release -a
No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu 24.04 LTS
Release: 24.04
Codename: noble
ProblemType: Bug
DistroRelease: Ubuntu 24.04
Package: xorg 1:7.7+23ubuntu3
ProcVersionSignature: Ubuntu 6.8.0-39.39-generic 6.8.8
Uname: Linux 6.8.0-39-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
.proc.driver.nvidia.capabilities.gpu0: Error: path was not a regular file.
.proc.driver.nvidia.capabilities.mig: Error: path was not a regular file.
.proc.driver.nvidia.gpus.0000.01.00.0: Error: path was not a regular file.
.proc.driver.nvidia.registry: Binary: ""
.proc.driver.nvidia.suspend: suspend hibernate resume
.proc.driver.nvidia.suspend_depth: default modeset uvm
.proc.driver.nvidia.version:
NVRM version: NVIDIA UNIX x86_64 Kernel Module 535.183.01 Sun May 12
19:39:15 UTC 2024
GCC version:
ApportVersion: 2.28.1-0ubuntu3
Architecture: amd64
BootLog: Error: [Errno 13] Permission non accordée: '/var/log/boot.log'
CasperMD5CheckResult: pass
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Mon Aug 5 16:19:55 2024
DistUpgraded: 2024-04-28 15:58:09,572 DEBUG icon theme changed, re-reading
DistroCodename: noble
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes, if not too technical
GpuHangFrequency: This is the first time
GraphicsCard:
Intel Corporation HD Graphics 620 [8086:5916] (rev 02) (prog-if 00 [VGA
controller])
Subsystem: Acer Incorporated [ALI] Aspire E5-575G [1025:1094]
Subsystem: Acer Incorporated [ALI] GM107M [GeForce GTX 950M] [1025:1094]
InstallationDate: Installed on 2023-09-19 (321 days ago)
InstallationMedia: Ubuntu 23.04 "Lunar Lobster" - Release amd64 (20230418)
Lsusb:
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 002: ID 1d57:fa60 Xenta 2.4G Wireless Mouse
Bus 001 Device 003: ID 04ca:3015 Lite-On Technology Corp. Qualcomm Atheros
QCA9377 Bluetooth
Bus 001 Device 004: ID 04f2:b573 Chicony Electronics Co., Ltd HD WebCam
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
MachineType: Acer Aspire E5-575G
ProcEnviron:
LANG=fr_FR.UTF-8
PATH=(custom, no user)
SHELL=/bin/bash
TERM=xterm-256color
XDG_RUNTIME_DIR=<set>
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.8.0-39-generic
root=UUID=7a808742-50c6-42f2-9ff3-d1faeb2d8470 ro quiet splash vt.handoff=7
SourcePackage: xorg
Symptom: display
Title: Xorg freeze
UpgradeStatus: Upgraded to noble on 2024-04-28 (99 days ago)
dmi.bios.date: 10/24/2017
dmi.bios.release: 0.0
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: V1.32
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: Ironman_SK
dmi.board.vendor: Acer
dmi.board.version: V1.32
dmi.chassis.type: 10
dmi.chassis.vendor: Chassis Manufacturer
dmi.chassis.version: Chassis Version
dmi.ec.firmware.release: 2.30
dmi.modalias:
dmi:bvnInsydeCorp.:bvrV1.32:bd10/24/2017:br0.0:efr2.30:svnAcer:pnAspireE5-575G:pvrV1.32:rvnAcer:rnIronman_SK:rvrV1.32:cvnChassisManufacturer:ct10:cvrChassisVersion:skuAspireE5-575G_115F_1.32:
dmi.product.family: KBL
dmi.product.name: Aspire E5-575G
dmi.product.sku: Aspire E5-575G_115F_1.32
dmi.product.version: V1.32
dmi.sys.vendor: Acer
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.120-2build1
version.libgl1-mesa-dri: libgl1-mesa-dri 24.0.9-0ubuntu0.1
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.nvidia-graphics-drivers: nvidia-graphics-drivers-* N/A
version.xserver-xorg-core: xserver-xorg-core 2:21.1.12-1ubuntu1
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:22.0.0-1build1
version.xserver-xorg-video-intel: xserver-xorg-video-intel
2:2.99.917+git20210115-1build1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau
1:1.0.17-2build1
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