Hello, I tried upgrading an Ubuntu 22.04 VM (using libvirt, which is qemu-based) to 24.04 but was not able to reproduce this error; the upgrade went through just fine. Is there perhaps anything unusual about your system/setup?
Also, if you still have access to the system in that state, I wonder if trying restarting the following snapd services before attempting to upgrade may help: sudo systemctl restart snapd.seeded.service sudo systemctl restart snapd.service -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to firefox in Ubuntu. https://bugs.launchpad.net/bugs/2074291 Title: package firefox 1:1snap1-0ubuntu5 failed to install/upgrade: new firefox package pre-installation script subprocess returned error exit status 1 Status in firefox package in Ubuntu: New Bug description: during then upgrade from Ubuntu 22.04 to 24.04 this error ProblemType: Package DistroRelease: Ubuntu 24.04 ProcVersionSignature: Ubuntu 6.8.0-39.39-generic 6.8.8 Uname: Linux 6.8.0-39-generic x86_64 ApportVersion: 2.28.1-0ubuntu3 Architecture: amd64 CasperMD5CheckResult: pass Date: Sun Jul 28 10:21:25 2024 ErrorMessage: new firefox package pre-installation script subprocess returned error exit status 1 InstallationDate: Installed on 2022-11-21 (615 days ago) InstallationMedia: Ubuntu 22.04.1 LTS "Jammy Jellyfish" - Release amd64 (20220809.1) Python3Details: /usr/bin/python3.12, Python 3.12.3, python3-minimal, 3.12.3-0ubuntu1 PythonDetails: N/A RelatedPackageVersions: dpkg 1.22.6ubuntu6 apt 2.7.14build2 Snap: firefox 128.0.3-1 (stable) SnapChanges: ID Status Spawn Ready Summary 82 Error 2024-07-28T10:20:58+02:00 2024-07-28T10:21:24+02:00 Install "firefox" snap 83 Done 2024-07-28T11:19:08+02:00 2024-07-28T11:19:25+02:00 Install "firefox" snap Title: package firefox 1:1snap1-0ubuntu5 failed to install/upgrade: new firefox package pre-installation script subprocess returned error exit status 1 UpgradeStatus: Upgraded to noble on 2024-07-28 (0 days ago) mtime.conffile..etc.init.d.apport: 2024-04-23T13:30:10 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/2074291/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
