I had been helping this user on Ubuntu Forums: https://ubuntuforums.org/showthread.php?t=2491572
"English" is not this user's primary language, so let me help him explain this here. This worked for him in 20.04. It is not working since he upgraded to 22.04. For some unknown reason, lshw -C Network is not producing expected results on that device, so not a lot of human-friendly readable information is being shown. His system sees his WWAN card as you can see in his attached WifiSyslog.txt: жов 17 19:36:29 denis-HP-EliteBook-840-G1 kernel: usb 2-6: new high-speed USB device number 4 using xhci_hcd жов 17 19:36:29 denis-HP-EliteBook-840-G1 kernel: usb 2-6: New USB device found, idVendor=03f0, idProduct=521d, bcdDevice= 0.01 жов 17 19:36:29 denis-HP-EliteBook-840-G1 kernel: usb 2-6: New USB device strings: Mfr=5, Product=4, SerialNumber=0 жов 17 19:36:29 denis-HP-EliteBook-840-G1 kernel: usb 2-6: Product: HP hs3110 HSPA+ Mobile Broadband Device жов 17 19:36:29 denis-HP-EliteBook-840-G1 kernel: usb 2-6: Manufacturer: Hewlett-Packard What isn't showing up there in that log, is anything about a driver being attached to that device. In the attached RfKill.txt, that device does not even show up in the list. But his syslogs say this: Code:13:26:44 NetworkManager: <info> [1696760804.3166] audit: op="radio-control" arg="wwan-enabledn" pid=2374 uid=1000 result="success" 13:26:44 NetworkManager: <info> [1696760804.3166] audit: op="radio-control" arg="wwan-enabledn" pid=2374 uid=1000 result="success" 13:26:44 NetworkManager: <info> [1696760804.3159] manager: rfkill: WWAN hardware radio set enabled 12:37:51 NetworkManager: <info> [1696757871.8350] manager: rfkill: WWAN enabled by radio killswitch; disabled by state file 12:37:51 NetworkManager: <info> [1696757871.8190] Loaded device plugin: NMWwanFactory (/usr/lib/x86_64-linux-gnu/NetworkManager/1.36.6/libnm-device-plugin-wwan.so) 12:37:51 NetworkManager: <info> [1696757871.8124] manager[0x55e016153040]: rfkill: WWAN hardware radio set disabled So rfkill is seeing it and addressing it, the NNWwanFactory module is being loaded, but the device is not being left as enabled... That is what I know about it. Is anyone going to triage this soon? It has been 5 days now... When I refer a user to file a bug report, it's because I have faith that when I do, it's the correct thing to do for the improvement of Ubuntu, that something is wrong, it is not working as expected, that can possibly be corrected. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to network-manager in Ubuntu. https://bugs.launchpad.net/bugs/2039592 Title: no connection via SIM card Status in network-manager package in Ubuntu: New Bug description: Ubuntu 22.04 I can’t connect to the Internet via a SIM card. I can see how the Measurement Manager is being developed and the plugin is installed.. I'll add a module: NMWwanFactory (/usr/lib/x86_64-linux-gnu/NetworkManager/1.36.6/libnm-device-plugin-wwan.so) manager: rfkill: WWAN is jammed with radio; I'll become a file. the driver does not load!!! ProblemType: Bug DistroRelease: Ubuntu 22.04 Package: network-manager 1.36.6-0ubuntu2 ProcVersionSignature: Ubuntu 6.2.0-34.34~22.04.1-generic 6.2.16 Uname: Linux 6.2.0-34-generic x86_64 NonfreeKernelModules: wl ApportVersion: 2.20.11-0ubuntu82.5 Architecture: amd64 CRDA: N/A CasperMD5CheckResult: pass CurrentDesktop: ubuntu:GNOME Date: Tue Oct 17 19:40:10 2023 InstallationDate: Installed on 2023-10-03 (13 days ago) InstallationMedia: Ubuntu 22.04.3 LTS "Jammy Jellyfish" - Release amd64 (20230807.2) IpRoute: default via 192.168.43.63 dev wlo1 proto dhcp metric 600 169.254.0.0/16 dev wlo1 scope link metric 1000 192.168.43.0/24 dev wlo1 proto kernel scope link src 192.168.43.83 metric 600 SourcePackage: network-manager UpgradeStatus: No upgrade log present (probably fresh install) nmcli-dev: DEVICE TYPE STATE IP4-CONNECTIVITY IP6-CONNECTIVITY DBUS-PATH CONNECTION CON-UUID CON-PATH wlo1 wifi connected full limited /org/freedesktop/NetworkManager/Devices/3 ONEPLUS_A5000_co_aptsvo 174d782e-8952-4921-b779-adbd0266fe27 /org/freedesktop/NetworkManager/ActiveConnection/1 enp0s25 ethernet unavailable none none /org/freedesktop/NetworkManager/Devices/2 -- -- -- lo loopback unmanaged unknown unknown /org/freedesktop/NetworkManager/Devices/1 -- -- -- nmcli-nm: RUNNING VERSION STATE STARTUP CONNECTIVITY NETWORKING WIFI-HW WIFI WWAN-HW WWAN running 1.36.6 connected started full enabled enabled enabled enabled disabled To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/network-manager/+bug/2039592/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
