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SUMMARY

There is a little "accessibility" menu in the top right of my screen. If
I click it, there is a switch saying "Large Text". It is enabled. If I
click it to turn it off, it switches off, but nothing changes. If I then
log out and back in, then click the accessibility menu, I find "Large
Text" has been switched back on.

If in the "accessibility" menu I click "Accessibility Settings", it
brings up a pane in the Settings app ("org.gnome.Settings.desktop"?). If
I then click "Seeing", I see several settings, one of which is "Large
Text". If I turn off "Large Text" here, it switches off, but nothing
changes. If I then close Settings and choose "Accessibility Settings"
then "Seeing" again, I find "Large Text" has been switched back on.

Additionally, all the text on my screen is too large. It is making it
hard to use the computer.

NOTE: I would appreciate a rapid response in terms of "what information
do you need me to gather to ensure the bug can be diagnosed properly". I
have not fully debugged yet (I have not messed with gsettings, etc)
because I don't want to destroy the bug state before gathering the
appropriate diagnostics.

CONTEXT / DETAILED EXPLANATION

I have a hunch the Ubuntu installer is partially to blame, so I'm going
to describe the events leading up to the problem.

Yesterday I got a new ThinkPad. This ThinkPad is "1.5x retina". That
means it is 1080p (1920x1200 to be exact) in a laptop form factor and in
order for things to look "normal size" it must display at 150%. The copy
of Windows on the laptop was configured for 150% display scale for
example. I took the ThinkPad out of the box and immediately wiped the
Windows partition and installed 22.04 LTS from a USB stick. This worked
but I had difficulty because the installer was running at 1x and so all
the text was very small. My eyesight is not very good and I can read
regular computer text but anything smaller than regular I have trouble.
Once I got into the OS though I could set the display scale to 150%
using Displays->Fractional Scale + Scale. Then everything looked good. I
was happy. I did notice the Login screen had very small text though.

My 22.04 LTS worked well but a friend told me it's better to use regular
updates rather than LTS, so I wiped my 22.04 LTS partition and installed
23.10.1 from a USB stick. This time I noticed something in the
installer. The installer had an accessibility menu (little T pose man
icon) and one of the options was "Large Text". Perfect! I clicked "Large
Text" and my complaint about the text being too small to read in the
installer was fixed. I installed 23.10 and booted. When I got to the
login screen on first boot I noticed the accessibility menu again so I
selected "Large Text" so the text on the login screen would not be so
small. Then I logged in. I immediately set my display scale to 150% as
before.

Inside 23.10, I quickly noticed that all the text was larger than I
expected. Web pages that fit on my screen before did not anymore. A
specific thing I noticed was the Mouse & Keyboard screen, the titlebar
tabs were crowded where they had not been in 22.04 (see screenshot). It
was then I noticed the anamolous, forced-on "Large Text" in the
accessibility menu.

Remembering that I had set "Large Text" in the login screen, I tried
logging out, turning off login screen "Large Text" and logging back in.
The login screen "Large Text" is remembered correctly and on re-entering
login large text remains off. But it did not help with "Large Text"
being stuck on in the logged-in Wayland session.

I think 150% and "Large Text" are stacking and the two are combining to
make everything too big. My hunch is that either enabling "Large Text"
in the installer, or enabling "Large Text" in the login screen on first
login, set "Large Text" in a strange way which is making it stuck on.

EXPECTED BEHAVIOR

It is unexpected to me that setting "Large Text" in either the
installer, or the login screen, has an effect on the logged-in session.
If setting scale/accessibility options in a logged-in session does not
flow backward into the login screen, then I would not expect
accessibility options in the login screen to flow forward into the
logged-in session. In any case, a setting which cannot be turned off and
turns itself back on is obviously unacceptable.

RELATED PROBLEM

If I click the accessibility menu and choose "Accessibility Settings" at
the top there is an "Accessibility Menu" option (I have a screenshot but
it is only letting me attach one thing). It says "Display menu for
settings in top bar". This option is turned off. But the accessibility
menu is visible. Turning this checkbox on, or off, has no effect. I do
not know if this is the same problem or a different problem. My expected
behavior is if a checkbox does nothing it should be removed.

** Affects: gnome-settings-daemon (Ubuntu)
     Importance: Undecided
         Status: New

-- 
"Large Text" accessibility option cannot be turned off. Text is too large
https://bugs.launchpad.net/bugs/2039722
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