Thank you for taking the time to report this bug and helping to make Ubuntu better. It sounds like some part of the system has crashed. To help us find the cause of the crash please follow these steps:
1. Run these commands: journalctl -b0 > journal.txt journalctl -b-1 > prevjournal.txt and attach the resulting text files here. 2. Look in /var/crash for crash files and if found run: ubuntu-bug YOURFILE.crash Then tell us the ID of the newly-created bug. 3. If step 2 failed then look at https://errors.ubuntu.com/user/ID where ID is the content of file /var/lib/whoopsie/whoopsie-id on the machine. Do you find any links to recent problems on that page? If so then please send the links to us. Please take care to avoid attaching .crash files to bugs as we are unable to process them as file attachments. It would also be a security risk for yourself. ** Bug watch added: gitlab.gnome.org/GNOME/mutter/-/issues #2977 https://gitlab.gnome.org/GNOME/mutter/-/issues/2977 -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/2037182 Title: Restarting GNOME doesn't work Status in gnome-shell package in Ubuntu: Incomplete Bug description: Triggering a restart through Alt-F2 then "r" causes GNOME to hang for a few seconds before going to the "something went wrong" screen prompting the user to log out. But once you log out and back in, the system still has issues, with application now taking far longer to launch. This is ultimately resolved by a full system restart. ProblemType: Bug DistroRelease: Ubuntu 23.10 Package: gnome-shell 45.0-1ubuntu1 ProcVersionSignature: Ubuntu 6.5.0-5.5-generic 6.5.0 Uname: Linux 6.5.0-5-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.27.0-0ubuntu2 Architecture: amd64 CasperMD5CheckResult: pass CurrentDesktop: ubuntu:GNOME Date: Sat Sep 23 14:56:37 2023 DisplayManager: gdm3 InstallationDate: Installed on 2023-08-02 (53 days ago) InstallationMedia: Ubuntu 23.04 "Lunar Lobster" - Release amd64 (20230418) ProcEnviron: LANG=en_US.UTF-8 PATH=(custom, no user) SHELL=/bin/bash TERM=xterm-256color XDG_RUNTIME_DIR=<set> RelatedPackageVersions: mutter-common 45.0-2ubuntu1 SourcePackage: gnome-shell UpgradeStatus: Upgraded to mantic on 2023-09-23 (0 days ago) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/2037182/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp