Public bug reported: Intel sound card is not working properly on my Huawei matebook 16s computer. The sound is very low and comes from deep inside.
ProblemType: Bug DistroRelease: Ubuntu 23.04 Package: alsa-base 1.0.25+dfsg-0ubuntu7 ProcVersionSignature: Ubuntu 6.2.0-32.32-generic 6.2.16 Uname: Linux 6.2.0-32-generic x86_64 ApportVersion: 2.26.1-0ubuntu2 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: akifsinmaz 1833 F.... pipewire akifsinmaz 1836 F.... wireplumber /dev/snd/seq: akifsinmaz 1833 F.... pipewire CasperMD5CheckResult: unknown CurrentDesktop: ubuntu:GNOME Date: Sun Sep 17 15:08:19 2023 InstallationDate: Installed on 2023-09-15 (1 days ago) InstallationMedia: Ubuntu 23.04 "Lunar Lobster" - Release amd64 (20230418) PackageArchitecture: all ProcEnviron: LANG=en_US.UTF-8 PATH=(custom, no user) SHELL=/bin/bash XDG_RUNTIME_DIR=<set> SourcePackage: alsa-driver Symptom: audio UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/09/2023 dmi.bios.release: 1.7 dmi.bios.vendor: HUAWEI dmi.bios.version: 1.07 dmi.board.asset.tag: N/A dmi.board.name: CREFG-XX-PCB dmi.board.vendor: HUAWEI dmi.board.version: M1010 dmi.chassis.asset.tag: N/A dmi.chassis.type: 10 dmi.chassis.vendor: HUAWEI dmi.chassis.version: M1010 dmi.ec.firmware.release: 1.7 dmi.modalias: dmi:bvnHUAWEI:bvr1.07:bd08/09/2023:br1.7:efr1.7:svnHUAWEI:pnCREFG-XX:pvrM1010:rvnHUAWEI:rnCREFG-XX-PCB:rvrM1010:cvnHUAWEI:ct10:cvrM1010:skuC170: dmi.product.family: MateBook dmi.product.name: CREFG-XX dmi.product.sku: C170 dmi.product.version: M1010 dmi.sys.vendor: HUAWEI ** Affects: alsa-driver (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug lunar wayland-session -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/2036351 Title: 00:1f.3 Multimedia audio controller: Intel Corporation Device 51ca (rev 01) Status in alsa-driver package in Ubuntu: New Bug description: Intel sound card is not working properly on my Huawei matebook 16s computer. The sound is very low and comes from deep inside. ProblemType: Bug DistroRelease: Ubuntu 23.04 Package: alsa-base 1.0.25+dfsg-0ubuntu7 ProcVersionSignature: Ubuntu 6.2.0-32.32-generic 6.2.16 Uname: Linux 6.2.0-32-generic x86_64 ApportVersion: 2.26.1-0ubuntu2 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: akifsinmaz 1833 F.... pipewire akifsinmaz 1836 F.... wireplumber /dev/snd/seq: akifsinmaz 1833 F.... pipewire CasperMD5CheckResult: unknown CurrentDesktop: ubuntu:GNOME Date: Sun Sep 17 15:08:19 2023 InstallationDate: Installed on 2023-09-15 (1 days ago) InstallationMedia: Ubuntu 23.04 "Lunar Lobster" - Release amd64 (20230418) PackageArchitecture: all ProcEnviron: LANG=en_US.UTF-8 PATH=(custom, no user) SHELL=/bin/bash XDG_RUNTIME_DIR=<set> SourcePackage: alsa-driver Symptom: audio UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/09/2023 dmi.bios.release: 1.7 dmi.bios.vendor: HUAWEI dmi.bios.version: 1.07 dmi.board.asset.tag: N/A dmi.board.name: CREFG-XX-PCB dmi.board.vendor: HUAWEI dmi.board.version: M1010 dmi.chassis.asset.tag: N/A dmi.chassis.type: 10 dmi.chassis.vendor: HUAWEI dmi.chassis.version: M1010 dmi.ec.firmware.release: 1.7 dmi.modalias: dmi:bvnHUAWEI:bvr1.07:bd08/09/2023:br1.7:efr1.7:svnHUAWEI:pnCREFG-XX:pvrM1010:rvnHUAWEI:rnCREFG-XX-PCB:rvrM1010:cvnHUAWEI:ct10:cvrM1010:skuC170: dmi.product.family: MateBook dmi.product.name: CREFG-XX dmi.product.sku: C170 dmi.product.version: M1010 dmi.sys.vendor: HUAWEI To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/2036351/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp