Public bug reported:
I have an HP OfficeJet 4654 connected to my Xubuntu 22.04 LTS Jammy
Jellyfish desktop via USB cable. I am running the latest HP-LIP drivers,
and the scanner works relatively well.
However, when I set the page size preference to Automatic (the default),
a letter sized scan on the platen comes out fine. When I set the page
size preference to Letter, the scan comes out legal sized - totally
wrong.
Also, when I use the page size preference of Automatic (the default), a
scan of a letter-sized sheet using the feeder comes out legal sized.
However, if I scan the same sheet with the page size preference set to
Letter, it comes out fine.
This means I have to remember or check what my last page size preference
is set to to scan the right sized output depending on whether the scan
is on the platen or through the feeder.
This is so unbelievably bad user-friendliness I can't even describe it
further.
1) marbase 5.15.0-52-generic #58-Ubuntu SMP Thu Oct 13 08:03:55 UTC 2022 x86_64
GNU/Linux
DISTRIB_ID=Ubuntu
DISTRIB_RELEASE=22.04
DISTRIB_CODENAME=jammy
DISTRIB_DESCRIPTION="Ubuntu 22.04.1 LTS"
2) simple-scan 42.0
3) When the page size preference is set to Automatic, I expect it to
produce a scan of a size that automatically matches the actual size of
the page scanned whether I use the platen or the sheet feeder. When I
set the preference to Letter, I expect the scan to be letter-sized
whether I use the platen or the sheet feeder.
4) See above and the attached files showing textually and graphically
what happened.
** Affects: simple-scan (Ubuntu)
Importance: Undecided
Status: New
** Attachment added: "Zip file containing debug logs, sample scans, screenshot,
all showing the bugs"
https://bugs.launchpad.net/bugs/1995030/+attachment/5627327/+files/SimpleScanBugFiles%2Czip
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https://bugs.launchpad.net/bugs/1995030
Title:
Page size setting is just plain wrong
Status in simple-scan package in Ubuntu:
New
Bug description:
I have an HP OfficeJet 4654 connected to my Xubuntu 22.04 LTS Jammy
Jellyfish desktop via USB cable. I am running the latest HP-LIP
drivers, and the scanner works relatively well.
However, when I set the page size preference to Automatic (the
default), a letter sized scan on the platen comes out fine. When I set
the page size preference to Letter, the scan comes out legal sized -
totally wrong.
Also, when I use the page size preference of Automatic (the default),
a scan of a letter-sized sheet using the feeder comes out legal sized.
However, if I scan the same sheet with the page size preference set to
Letter, it comes out fine.
This means I have to remember or check what my last page size
preference is set to to scan the right sized output depending on
whether the scan is on the platen or through the feeder.
This is so unbelievably bad user-friendliness I can't even describe it
further.
1) marbase 5.15.0-52-generic #58-Ubuntu SMP Thu Oct 13 08:03:55 UTC 2022
x86_64 GNU/Linux
DISTRIB_ID=Ubuntu
DISTRIB_RELEASE=22.04
DISTRIB_CODENAME=jammy
DISTRIB_DESCRIPTION="Ubuntu 22.04.1 LTS"
2) simple-scan 42.0
3) When the page size preference is set to Automatic, I expect it to
produce a scan of a size that automatically matches the actual size of
the page scanned whether I use the platen or the sheet feeder. When I
set the preference to Letter, I expect the scan to be letter-sized
whether I use the platen or the sheet feeder.
4) See above and the attached files showing textually and graphically
what happened.
To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/simple-scan/+bug/1995030/+subscriptions
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