The second (or parallel) thing to try is to check for some component crashing:
https://wiki.ubuntu.com/Bugs/Responses#Missing_a_crash_report_or_having_a_.crash_attachment -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1993592 Title: GNOME becomes unresponsive after wiping down touchscreen Status in gnome-shell package in Ubuntu: Incomplete Bug description: After I wiped down my laptop's touchscreen with a wipe, GNOME went to the "Activities" screen (I must've hit the button while wiping down the screen), then GNOME became unresponsive. By unresponsive, I don't mean it froze. The mouse cursor still moved smoothly. It even recognized touch events by hiding the cursor when I tapped the screen. But it ignored literally everything else. The one other thing that changed the UI was changing my keyboard's backlight, which caused a volume-esque dialog to show up notifying me of the change, before quickly fading. I couldn't even use the Fn-Ctrl-Alt-X keys to switch to a TTY. I then closed my laptop's lid to put it to sleep and reopened it a little while later. The lockscreen was perfectly functional, but once I logged back in, the problem remained. Although Fn-Ctrl-Alt-X keys worked again. At that point I gave up and restarted my laptop. It's a good thing I didn't have anything important unsaved, or I could've just lost my data because I wiped down my touchscreen. I'm using Ubuntu 22.04 Wayland, GNOME Shell 42.2 (according to gnome-shell --version). --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu82.1 Architecture: amd64 CasperMD5CheckResult: unknown CurrentDesktop: ubuntu:GNOME DisplayManager: gdm3 DistroRelease: Ubuntu 22.04 InstallationDate: Installed on 2021-06-14 (493 days ago) InstallationMedia: Ubuntu 20.04.2.0 LTS "Focal Fossa" - Release amd64 (20210209.1) Package: gnome-shell 42.2-0ubuntu0.2 PackageArchitecture: amd64 ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_US.UTF-8 SHELL=/bin/bash ProcVersionSignature: Ubuntu 5.17.0-1017.18-oem 5.17.15 RelatedPackageVersions: mutter-common 42.2-0ubuntu1 Tags: wayland-session jammy Uname: Linux 5.17.0-1017-oem x86_64 UpgradeStatus: Upgraded to jammy on 2022-05-10 (162 days ago) UserGroups: adm cdrom dip docker lpadmin lxd plugdev sambashare sudo _MarkForUpload: True To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1993592/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : [email protected] Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
