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On 2022-08-31T11:16:17+00:00 Michelet wrote:

Created attachment 9292430
Capture.png

User Agent: Mozilla/5.0 (X11; Linux x86_64; rv:104.0) Gecko/20100101
Firefox/104.0

Steps to reproduce:

Boot.
Enter your password's user.
Simple left-click on the Firefox's menu icon.


Actual results:

A window opens which is totally black and remains black.


Expected results:

A Firefox window should have opened correctly.

Reply at:
https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1987976/comments/18

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On 2022-08-31T11:31:55+00:00 Release-mgmt-account-bot wrote:

The [Bugbug](https://github.com/mozilla/bugbug/) bot thinks this bug
should belong to the 'Core::Widget: Gtk' component, and is moving the
bug to that component. Please correct in case you think the bot is
wrong.

Reply at:
https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1987976/comments/20

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On 2022-08-31T11:51:53+00:00 Olivier Tilloy wrote:

Original issue was filed downstream, and contains more details:
https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1987976.

This seems to happen only with the firefox snap, and not consistently.

Reply at:
https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1987976/comments/21

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On 2022-08-31T11:54:49+00:00 Olivier Tilloy wrote:

The reporter wrote in the Launchpad bug report that an apparently
reliable workaround is to run firefox with `MOZ_ENABLE_WAYLAND=1`.

Reply at:
https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1987976/comments/22

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On 2022-08-31T11:56:03+00:00 Olivier Tilloy wrote:

Could you please run firefox with `MOZ_ENABLE_WAYLAND=1`, browse to
`about:support`, copy the raw data into the clipboard and share it here?

Reply at:
https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1987976/comments/23

------------------------------------------------------------------------
On 2022-08-31T12:23:28+00:00 Michelet wrote:

Created attachment 9292447
about:support after launching with MOZ_ENABLE_WAYLAND=1

Reply at:
https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1987976/comments/25


** Changed in: firefox
       Status: Unknown => New

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to firefox in Ubuntu.
https://bugs.launchpad.net/bugs/1987976

Title:
  firefox black window

Status in Mozilla Firefox:
  New
Status in firefox package in Ubuntu:
  New

Bug description:
  nicolas@nicolas-fixe:~$ lsb_release -rd
  Description:  Ubuntu 22.04.1 LTS
  Release:      22.04

  nicolas@nicolas-fixe:~$ apt-cache policy firefox
  firefox:
    Installé : 1:1snap1-0ubuntu2
    Candidat : 1:1snap1-0ubuntu2
   Table de version :
   *** 1:1snap1-0ubuntu2 500
          500 http://fr.archive.ubuntu.com/ubuntu jammy/main amd64 Packages
          100 /var/lib/dpkg/status

  When I boot Ubuntu and start Firefox, the Firefox's window is totally
  black. See attachment.

  I am at your disposal to answer any question you have.

  ProblemType: Bug
  DistroRelease: Ubuntu 22.04
  Package: firefox 1:1snap1-0ubuntu2
  ProcVersionSignature: Ubuntu 5.15.0-46.49-generic 5.15.39
  Uname: Linux 5.15.0-46-generic x86_64
  ApportVersion: 2.20.11-0ubuntu82.1
  Architecture: amd64
  CasperMD5CheckResult: pass
  CurrentDesktop: ubuntu:GNOME
  Date: Sun Aug 28 12:42:29 2022
  InstallationDate: Installed on 2022-08-25 (2 days ago)
  InstallationMedia: Ubuntu 22.04.1 LTS "Jammy Jellyfish" - Release amd64 
(20220809.1)
  ProcEnviron:
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=fr_FR.UTF-8
   SHELL=/bin/bash
  Snap.Changes: aucun changement trouvé
  SourcePackage: firefox
  UpgradeStatus: No upgrade log present (probably fresh install)

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