Relevant debug output from DpkgTerminalLog.txt:
==> Installing the firefox snap
error: cannot perform the following tasks:
- Download snap "firefox" (1670) from channel "stable" (Get
https://canonical-bos01.cdn.snapcraftcontent.com/download-origin/canonical-lgw01/3wdHCAVyZEmYsCMFDE9qt92UV8rC8Wdk_1670.snap?interactive=1&token=1660662000_3c8f8666e822bd3b6d08cba113fce9ffe5d7eb53:
dial tcp: lookup canonical-bos01.cdn.snapcraftcontent.com on 127.0.0.53:53:
read udp 127.0.0.1:52884->127.0.0.53:53: i/o timeout)
This looks like a transient network failure. Can you try reinstalling?
sudo apt reinstall firefox
** Changed in: firefox (Ubuntu)
Status: New => Incomplete
--
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to firefox in Ubuntu.
https://bugs.launchpad.net/bugs/1987527
Title:
package firefox 1:1snap1-0ubuntu2 failed to install/upgrade: new
firefox package pre-installation script subprocess returned error exit
status 1
Status in firefox package in Ubuntu:
Incomplete
Bug description:
After upgrade from Ubuntu 20.04 to 22.04, the Firefox browser could
not open.
ProblemType: Package
DistroRelease: Ubuntu 22.04
Package: firefox 1:1snap1-0ubuntu2
ProcVersionSignature: Ubuntu 5.15.0-46.49-generic 5.15.39
Uname: Linux 5.15.0-46-generic x86_64
ApportVersion: 2.20.11-0ubuntu82.1
Architecture: amd64
CasperMD5CheckResult: unknown
Date: Tue Aug 16 12:05:53 2022
ErrorMessage: new firefox package pre-installation script subprocess returned
error exit status 1
InstallationDate: Installed on 2018-03-08 (1629 days ago)
InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64
(20160719)
Python3Details: /usr/bin/python3.10, Python 3.10.4, python3-minimal,
3.10.4-0ubuntu2
PythonDetails: N/A
RelatedPackageVersions:
dpkg 1.21.1ubuntu2.1
apt 2.4.7
Snap: firefox 104.0-3 (latest/stable)
Snap.Changes:
ID Status Spawn Ready Summary
603 Done 2022-08-23T16:40:48+01:00 2022-08-23T16:42:16+01:00 Refresh
"firefox" snap from "esr/edge" channel
604 Done 2022-08-23T16:42:39+01:00 2022-08-23T16:44:13+01:00 Refresh
"firefox" snap from "latest/stable" channel
SourcePackage: firefox
Title: package firefox 1:1snap1-0ubuntu2 failed to install/upgrade: new
firefox package pre-installation script subprocess returned error exit status 1
UpgradeStatus: No upgrade log present (probably fresh install)
To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1987527/+subscriptions
--
Mailing list: https://launchpad.net/~desktop-packages
Post to : desktop-packages@lists.launchpad.net
Unsubscribe : https://launchpad.net/~desktop-packages
More help : https://help.launchpad.net/ListHelp
