Public bug reported:
When totem crashes and I try to report the crash with ubuntu-bug, one of
two things happens:
1) Sometimes after the dialog pops up and I click the "Send" button,
ubuntu-bug immediately exits without doing anything:
jik@jik5:~$ ubuntu-bug /var/crash/_usr_bin_totem.1000.crash
jik@jik5:~$
2) Sometimes I get a stack trace before it exits:
jik@jik5:~$ ubuntu-bug /var/crash/_usr_bin_totem.1000.crash
ERROR: hook /usr/share/apport/package-hooks/source_totem.py crashed:
Traceback (most recent call last):
File "/usr/lib/python3/dist-packages/apport/report.py", line 228, in _run_hook
symb['add_info'](report, ui)
File "/usr/share/apport/package-hooks/source_totem.py", line 9, in add_info
response = ui.choice("How would you describe the issue?", ["The totem
interface is not working correctly", "No sound is being played", "Some audio
files or videos are not being played correctly"], False)
AttributeError: 'NoneType' object has no attribute 'choice'
jik@jik5:~$
Either way, my browser doesn't open to launchpad as it should after
ubuntu-bug posts a report.
This makes it difficult, to say the least, to report a totem crash
properly.
ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: totem-common 42.0-1ubuntu1
ProcVersionSignature: Ubuntu 5.15.0-43.46-generic 5.15.39
Uname: Linux 5.15.0-43-generic x86_64
ApportVersion: 2.20.11-0ubuntu82.1
Architecture: amd64
CasperMD5CheckResult: unknown
CurrentDesktop: ubuntu:GNOME
Date: Wed Aug 3 10:35:28 2022
InstallationDate: Installed on 2019-01-02 (1308 days ago)
InstallationMedia: Ubuntu 18.10 "Cosmic Cuttlefish" - Release amd64 (20181017.3)
LogAlsaMixer:
Simple mixer control 'Line',0
Capabilities: cvolume cvolume-joined cswitch cswitch-joined
Capture channels: Mono
Limits: Capture 0 - 15
Mono: Capture 15 [100%] [15.00dB] [on]
PackageArchitecture: all
SourcePackage: totem
UpgradeStatus: Upgraded to jammy on 2022-02-20 (163 days ago)
** Affects: totem (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug jammy
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https://bugs.launchpad.net/bugs/1983481
Title:
Can't report totem crash with ubuntu-bug
Status in totem package in Ubuntu:
New
Bug description:
When totem crashes and I try to report the crash with ubuntu-bug, one
of two things happens:
1) Sometimes after the dialog pops up and I click the "Send" button,
ubuntu-bug immediately exits without doing anything:
jik@jik5:~$ ubuntu-bug /var/crash/_usr_bin_totem.1000.crash
jik@jik5:~$
2) Sometimes I get a stack trace before it exits:
jik@jik5:~$ ubuntu-bug /var/crash/_usr_bin_totem.1000.crash
ERROR: hook /usr/share/apport/package-hooks/source_totem.py crashed:
Traceback (most recent call last):
File "/usr/lib/python3/dist-packages/apport/report.py", line 228, in
_run_hook
symb['add_info'](report, ui)
File "/usr/share/apport/package-hooks/source_totem.py", line 9, in add_info
response = ui.choice("How would you describe the issue?", ["The totem
interface is not working correctly", "No sound is being played", "Some audio
files or videos are not being played correctly"], False)
AttributeError: 'NoneType' object has no attribute 'choice'
jik@jik5:~$
Either way, my browser doesn't open to launchpad as it should after
ubuntu-bug posts a report.
This makes it difficult, to say the least, to report a totem crash
properly.
ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: totem-common 42.0-1ubuntu1
ProcVersionSignature: Ubuntu 5.15.0-43.46-generic 5.15.39
Uname: Linux 5.15.0-43-generic x86_64
ApportVersion: 2.20.11-0ubuntu82.1
Architecture: amd64
CasperMD5CheckResult: unknown
CurrentDesktop: ubuntu:GNOME
Date: Wed Aug 3 10:35:28 2022
InstallationDate: Installed on 2019-01-02 (1308 days ago)
InstallationMedia: Ubuntu 18.10 "Cosmic Cuttlefish" - Release amd64
(20181017.3)
LogAlsaMixer:
Simple mixer control 'Line',0
Capabilities: cvolume cvolume-joined cswitch cswitch-joined
Capture channels: Mono
Limits: Capture 0 - 15
Mono: Capture 15 [100%] [15.00dB] [on]
PackageArchitecture: all
SourcePackage: totem
UpgradeStatus: Upgraded to jammy on 2022-02-20 (163 days ago)
To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/totem/+bug/1983481/+subscriptions
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