Public bug reported:
It usually happens when i watch videos in full screen mode.
journalctl before crash:
Jul 20 20:12:16 bits pkexec[356131]: pam_unix(polkit-1:session): session opened
for user root by (uid=1000)
Jul 20 20:12:16 bits pkexec[356131]: robin: Executing command [USER=root]
[TTY=unknown] [CWD=/home/robin]
[COMMAND=/usr/lib/update-notifier/package-system-locked]
Jul 20 20:15:01 bits CRON[357760]: pam_unix(cron:session): session opened for
user root by (uid=0)
Jul 20 20:15:01 bits CRON[357761]: (root) CMD (command -v debian-sa1 >
/dev/null && debian-sa1 1 1)
Jul 20 20:15:01 bits CRON[357760]: pam_unix(cron:session): session closed for
user root
Jul 20 20:16:30 bits gnome-shell[2328]: Window manager warning: Overwriting
existing binding of keysym 31 with keysym 31 (keycode a).
Jul 20 20:16:30 bits gnome-shell[2328]: Window manager warning: Overwriting
existing binding of keysym 32 with keysym 32 (keycode b).
Jul 20 20:16:30 bits gnome-shell[2328]: Window manager warning: Overwriting
existing binding of keysym 33 with keysym 33 (keycode c).
Jul 20 20:16:30 bits gnome-shell[2328]: Window manager warning: Overwriting
existing binding of keysym 34 with keysym 34 (keycode d).
Jul 20 20:16:30 bits gnome-shell[2328]: Window manager warning: Overwriting
existing binding of keysym 35 with keysym 35 (keycode e).
Jul 20 20:16:30 bits gnome-shell[2328]: Window manager warning: Overwriting
existing binding of keysym 38 with keysym 38 (keycode 11).
Jul 20 20:16:30 bits gnome-shell[2328]: Window manager warning: Overwriting
existing binding of keysym 39 with keysym 39 (keycode 12).
Jul 20 20:16:30 bits gnome-shell[2328]: Window manager warning: Overwriting
existing binding of keysym 36 with keysym 36 (keycode f).
Jul 20 20:16:30 bits gnome-shell[2328]: Window manager warning: Overwriting
existing binding of keysym 37 with keysym 37 (keycode 10).
Jul 20 20:16:43 bits gnome-shell[2328]: Window manager warning: Overwriting
existing binding of keysym 31 with keysym 31 (keycode a).
Jul 20 20:16:43 bits gnome-shell[2328]: Window manager warning: Overwriting
existing binding of keysym 32 with keysym 32 (keycode b).
Jul 20 20:16:43 bits gnome-shell[2328]: Window manager warning: Overwriting
existing binding of keysym 33 with keysym 33 (keycode c).
Jul 20 20:16:43 bits gnome-shell[2328]: Window manager warning: Overwriting
existing binding of keysym 34 with keysym 34 (keycode d).
Jul 20 20:16:43 bits gnome-shell[2328]: Window manager warning: Overwriting
existing binding of keysym 35 with keysym 35 (keycode e).
Jul 20 20:16:43 bits gnome-shell[2328]: Window manager warning: Overwriting
existing binding of keysym 38 with keysym 38 (keycode 11).
Jul 20 20:16:43 bits gnome-shell[2328]: Window manager warning: Overwriting
existing binding of keysym 39 with keysym 39 (keycode 12).
Jul 20 20:16:43 bits gnome-shell[2328]: Window manager warning: Overwriting
existing binding of keysym 36 with keysym 36 (keycode f).
Jul 20 20:16:43 bits gnome-shell[2328]: Window manager warning: Overwriting
existing binding of keysym 37 with keysym 37 (keycode 10).
Jul 20 20:17:01 bits CRON[359073]: pam_unix(cron:session): session opened for
user root by (uid=0)
Jul 20 20:17:01 bits CRON[359074]: (root) CMD ( cd / && run-parts --report
/etc/cron.hourly)
Jul 20 20:17:01 bits CRON[359073]: pam_unix(cron:session): session closed for
user root
Jul 20 20:19:16 bits NetworkManager[834]: <info> [1658328556.7328] manager:
NetworkManager state is now CONNECTED_SITE
Jul 20 20:19:16 bits whoopsie[1302]: [20:19:16] offline
Jul 20 20:19:16 bits dbus-daemon[833]: [system] Activating via systemd: service
name='org.freedesktop.nm_dispatcher'
unit='dbus-org.freedesktop.nm-dispatcher.service' requested by ':1.13' (>
Jul 20 20:19:16 bits systemd[1]: Starting Network Manager Script Dispatcher
Service...
Jul 20 20:19:16 bits dbus-daemon[833]: [system] Successfully activated service
'org.freedesktop.nm_dispatcher'
Jul 20 20:19:16 bits systemd[1]: Started Network Manager Script Dispatcher
Service.
Jul 20 20:19:17 bits NetworkManager[834]: <info> [1658328557.4981] manager:
NetworkManager state is now CONNECTED_GLOBAL
Jul 20 20:19:17 bits whoopsie[1302]: [20:19:17] The default IPv4 route is:
/org/freedesktop/NetworkManager/ActiveConnection/7
Jul 20 20:19:17 bits whoopsie[1302]: [20:19:17] Not a paid data plan:
/org/freedesktop/NetworkManager/ActiveConnection/7
Jul 20 20:19:17 bits whoopsie[1302]: [20:19:17] Found usable connection:
/org/freedesktop/NetworkManager/ActiveConnection/7
Jul 20 20:19:17 bits whoopsie[1302]: [20:19:17] online
Jul 20 20:19:27 bits systemd[1]: NetworkManager-dispatcher.service: Succeeded.
-- Reboot --
Jul 20 20:26:38 bits kernel: microcode: microcode updated early to revision
0xf0, date = 2021-11-12
Jul 20 20:26:38 bits kernel: Linux version 5.15.0-41-generic
(buildd@lcy02-amd64-105) (gcc (Ubuntu 9.4.0-1ubuntu1~20.04.1) 9.4.0, GNU ld
(GNU Binutils for Ubuntu) 2.34) #44~20.04.1-Ubuntu S>
Jul 20 20:26:38 bits kernel: Command line:
BOOT_IMAGE=/boot/vmlinuz-5.15.0-41-generic
root=UUID=3ce91244-c568-455b-b312-186610cba9d7 ro quiet splash vt.handoff=7
Jul 20 20:26:38 bits kernel: KERNEL supported cpus:
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: gnome-shell 3.36.9-0ubuntu0.20.04.2
ProcVersionSignature: Ubuntu 5.15.0-41.44~20.04.1-generic 5.15.39
Uname: Linux 5.15.0-41-generic x86_64
ApportVersion: 2.20.11-0ubuntu27.24
Architecture: amd64
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Thu Jul 21 06:31:43 2022
DisplayManager: gdm3
InstallationDate: Installed on 2022-05-11 (70 days ago)
InstallationMedia: Ubuntu 20.04.4 LTS "Focal Fossa" - Release amd64 (20220223)
RelatedPackageVersions: mutter-common 3.36.9-0ubuntu0.20.04.2
SourcePackage: gnome-shell
UpgradeStatus: No upgrade log present (probably fresh install)
** Affects: gnome-shell (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug focal third-party-packages
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https://bugs.launchpad.net/bugs/1982434
Title:
Laptop completely freezes.
Status in gnome-shell package in Ubuntu:
New
Bug description:
It usually happens when i watch videos in full screen mode.
journalctl before crash:
Jul 20 20:12:16 bits pkexec[356131]: pam_unix(polkit-1:session): session
opened for user root by (uid=1000)
Jul 20 20:12:16 bits pkexec[356131]: robin: Executing command [USER=root]
[TTY=unknown] [CWD=/home/robin]
[COMMAND=/usr/lib/update-notifier/package-system-locked]
Jul 20 20:15:01 bits CRON[357760]: pam_unix(cron:session): session opened for
user root by (uid=0)
Jul 20 20:15:01 bits CRON[357761]: (root) CMD (command -v debian-sa1 >
/dev/null && debian-sa1 1 1)
Jul 20 20:15:01 bits CRON[357760]: pam_unix(cron:session): session closed for
user root
Jul 20 20:16:30 bits gnome-shell[2328]: Window manager warning: Overwriting
existing binding of keysym 31 with keysym 31 (keycode a).
Jul 20 20:16:30 bits gnome-shell[2328]: Window manager warning: Overwriting
existing binding of keysym 32 with keysym 32 (keycode b).
Jul 20 20:16:30 bits gnome-shell[2328]: Window manager warning: Overwriting
existing binding of keysym 33 with keysym 33 (keycode c).
Jul 20 20:16:30 bits gnome-shell[2328]: Window manager warning: Overwriting
existing binding of keysym 34 with keysym 34 (keycode d).
Jul 20 20:16:30 bits gnome-shell[2328]: Window manager warning: Overwriting
existing binding of keysym 35 with keysym 35 (keycode e).
Jul 20 20:16:30 bits gnome-shell[2328]: Window manager warning: Overwriting
existing binding of keysym 38 with keysym 38 (keycode 11).
Jul 20 20:16:30 bits gnome-shell[2328]: Window manager warning: Overwriting
existing binding of keysym 39 with keysym 39 (keycode 12).
Jul 20 20:16:30 bits gnome-shell[2328]: Window manager warning: Overwriting
existing binding of keysym 36 with keysym 36 (keycode f).
Jul 20 20:16:30 bits gnome-shell[2328]: Window manager warning: Overwriting
existing binding of keysym 37 with keysym 37 (keycode 10).
Jul 20 20:16:43 bits gnome-shell[2328]: Window manager warning: Overwriting
existing binding of keysym 31 with keysym 31 (keycode a).
Jul 20 20:16:43 bits gnome-shell[2328]: Window manager warning: Overwriting
existing binding of keysym 32 with keysym 32 (keycode b).
Jul 20 20:16:43 bits gnome-shell[2328]: Window manager warning: Overwriting
existing binding of keysym 33 with keysym 33 (keycode c).
Jul 20 20:16:43 bits gnome-shell[2328]: Window manager warning: Overwriting
existing binding of keysym 34 with keysym 34 (keycode d).
Jul 20 20:16:43 bits gnome-shell[2328]: Window manager warning: Overwriting
existing binding of keysym 35 with keysym 35 (keycode e).
Jul 20 20:16:43 bits gnome-shell[2328]: Window manager warning: Overwriting
existing binding of keysym 38 with keysym 38 (keycode 11).
Jul 20 20:16:43 bits gnome-shell[2328]: Window manager warning: Overwriting
existing binding of keysym 39 with keysym 39 (keycode 12).
Jul 20 20:16:43 bits gnome-shell[2328]: Window manager warning: Overwriting
existing binding of keysym 36 with keysym 36 (keycode f).
Jul 20 20:16:43 bits gnome-shell[2328]: Window manager warning: Overwriting
existing binding of keysym 37 with keysym 37 (keycode 10).
Jul 20 20:17:01 bits CRON[359073]: pam_unix(cron:session): session opened for
user root by (uid=0)
Jul 20 20:17:01 bits CRON[359074]: (root) CMD ( cd / && run-parts --report
/etc/cron.hourly)
Jul 20 20:17:01 bits CRON[359073]: pam_unix(cron:session): session closed for
user root
Jul 20 20:19:16 bits NetworkManager[834]: <info> [1658328556.7328] manager:
NetworkManager state is now CONNECTED_SITE
Jul 20 20:19:16 bits whoopsie[1302]: [20:19:16] offline
Jul 20 20:19:16 bits dbus-daemon[833]: [system] Activating via systemd:
service name='org.freedesktop.nm_dispatcher'
unit='dbus-org.freedesktop.nm-dispatcher.service' requested by ':1.13' (>
Jul 20 20:19:16 bits systemd[1]: Starting Network Manager Script Dispatcher
Service...
Jul 20 20:19:16 bits dbus-daemon[833]: [system] Successfully activated
service 'org.freedesktop.nm_dispatcher'
Jul 20 20:19:16 bits systemd[1]: Started Network Manager Script Dispatcher
Service.
Jul 20 20:19:17 bits NetworkManager[834]: <info> [1658328557.4981] manager:
NetworkManager state is now CONNECTED_GLOBAL
Jul 20 20:19:17 bits whoopsie[1302]: [20:19:17] The default IPv4 route is:
/org/freedesktop/NetworkManager/ActiveConnection/7
Jul 20 20:19:17 bits whoopsie[1302]: [20:19:17] Not a paid data plan:
/org/freedesktop/NetworkManager/ActiveConnection/7
Jul 20 20:19:17 bits whoopsie[1302]: [20:19:17] Found usable connection:
/org/freedesktop/NetworkManager/ActiveConnection/7
Jul 20 20:19:17 bits whoopsie[1302]: [20:19:17] online
Jul 20 20:19:27 bits systemd[1]: NetworkManager-dispatcher.service: Succeeded.
-- Reboot --
Jul 20 20:26:38 bits kernel: microcode: microcode updated early to revision
0xf0, date = 2021-11-12
Jul 20 20:26:38 bits kernel: Linux version 5.15.0-41-generic
(buildd@lcy02-amd64-105) (gcc (Ubuntu 9.4.0-1ubuntu1~20.04.1) 9.4.0, GNU ld
(GNU Binutils for Ubuntu) 2.34) #44~20.04.1-Ubuntu S>
Jul 20 20:26:38 bits kernel: Command line:
BOOT_IMAGE=/boot/vmlinuz-5.15.0-41-generic
root=UUID=3ce91244-c568-455b-b312-186610cba9d7 ro quiet splash vt.handoff=7
Jul 20 20:26:38 bits kernel: KERNEL supported cpus:
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: gnome-shell 3.36.9-0ubuntu0.20.04.2
ProcVersionSignature: Ubuntu 5.15.0-41.44~20.04.1-generic 5.15.39
Uname: Linux 5.15.0-41-generic x86_64
ApportVersion: 2.20.11-0ubuntu27.24
Architecture: amd64
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Thu Jul 21 06:31:43 2022
DisplayManager: gdm3
InstallationDate: Installed on 2022-05-11 (70 days ago)
InstallationMedia: Ubuntu 20.04.4 LTS "Focal Fossa" - Release amd64 (20220223)
RelatedPackageVersions: mutter-common 3.36.9-0ubuntu0.20.04.2
SourcePackage: gnome-shell
UpgradeStatus: No upgrade log present (probably fresh install)
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