Thank you for taking the time to report this bug and helping to make Ubuntu better. Unfortunately, we cannot work on this bug because your description didn't include enough information. You may find it helpful to read "How to report bugs effectively" http://www.chiark.greenend.org.uk/~sgtatham/bugs.html. We'd be grateful if you would then provide a more complete description of the problem.
We have instructions on debugging some types of problems at http://wiki.ubuntu.com/DebuggingProcedures. At a minimum, we need: 1. The specific steps or actions you took that caused you to encounter the problem. 2. The behavior you expected. 3. The behavior you actually encountered (in as much detail as possible). Please also ensure that you include the release and flavour of Ubuntu that you are using. Thank you! ** Changed in: firefox (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to firefox in Ubuntu. https://bugs.launchpad.net/bugs/1974071 Title: package firefox 100.0+build2-0ubuntu0.21.10.1 failed to install/upgrade: new firefox package pre-installation script subprocess returned error exit status 1 Status in firefox package in Ubuntu: Incomplete Bug description: virtualbox extension pack ProblemType: Package DistroRelease: Ubuntu 22.04 Package: firefox 100.0+build2-0ubuntu0.21.10.1 ProcVersionSignature: Ubuntu 5.13.0-41.46-generic 5.13.19 Uname: Linux 5.13.0-41-generic x86_64 NonfreeKernelModules: vboxnetadp vboxnetflt vboxdrv AddonCompatCheckDisabled: False ApportVersion: 2.20.11-0ubuntu71.2 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: gdm 3040 F.... pulseaudio BuildID: 20220428192727 CasperMD5CheckResult: pass Channel: Unavailable Date: Wed May 18 10:24:40 2022 ErrorMessage: new firefox package pre-installation script subprocess returned error exit status 1 ForcedLayersAccel: False InstallationDate: Installed on 2022-01-07 (131 days ago) InstallationMedia: Ubuntu 21.10 "Impish Indri" - Release amd64 (20211012) IpRoute: default via 192.168.0.1 dev eno1 proto static 192.168.0.0/24 dev eno1 proto kernel scope link src 192.168.0.120 NoProfiles: True PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. Python3Details: /usr/bin/python3.10, Python 3.10.4, python3-minimal, 3.10.4-0ubuntu2 PythonDetails: N/A RebootRequiredPkgs: Error: path contained symlinks. RelatedPackageVersions: dpkg 1.21.1ubuntu2 apt 2.4.5 RunningIncompatibleAddons: False SourcePackage: firefox Title: package firefox 100.0+build2-0ubuntu0.21.10.1 failed to install/upgrade: new firefox package pre-installation script subprocess returned error exit status 1 UpgradeStatus: Upgraded to jammy on 2022-05-18 (0 days ago) dmi.bios.date: 06/30/2017 dmi.bios.release: 0.6 dmi.bios.vendor: LENOVO dmi.bios.version: 9SKT99AUS dmi.board.name: MAHOBAY dmi.board.vendor: LENOVO dmi.board.version: Not Defined dmi.chassis.asset.tag: 219256 dmi.chassis.type: 3 dmi.chassis.vendor: LENOVO dmi.chassis.version: None dmi.modalias: dmi:bvnLENOVO:bvr9SKT99AUS:bd06/30/2017:br0.6:svnLENOVO:pn3238C93:pvrThinkCentreM92p:rvnLENOVO:rnMAHOBAY:rvrNotDefined:cvnLENOVO:ct3:cvrNone:skuLENOVO_MT_3238: dmi.product.family: To be filled by O.E.M. dmi.product.name: 3238C93 dmi.product.sku: LENOVO_MT_3238 dmi.product.version: ThinkCentre M92p dmi.sys.vendor: LENOVO To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1974071/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : [email protected] Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
