Launchpad has imported 11 comments from the remote bug at https://bugzilla.mozilla.org/show_bug.cgi?id=1183095.
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Read more about Launchpad's inter-bugtracker facilities at https://help.launchpad.net/InterBugTracking. ------------------------------------------------------------------------ On 2015-07-13T13:41:32+00:00 Kairo-kairo wrote: This bug was filed from the Socorro interface and is report bp-086234a0-8aea-4a71-b001-1c8592150713. ============================================================= Top Stack Frames: 0 libxul.so mozilla::dom::CrashReporterParent::GenerateChildData /build/firefox-4CFcvq/firefox-39.0+build5/dom/ipc/CrashReporterParent.cpp:114 1 libxul.so mozilla::plugins::PluginModuleChromeParent::ProcessFirstMinidump /build/firefox-4CFcvq/firefox-39.0+build5/dom/plugins/ipc/PluginModuleParent.cpp:1415 2 libxul.so mozilla::plugins::PluginModuleChromeParent::ActorDestroy /build/firefox-4CFcvq/firefox-39.0+build5/dom/plugins/ipc/PluginModuleParent.cpp:1503 3 libxul.so mozilla::plugins::PPluginModuleParent::DestroySubtree /build/firefox-4CFcvq/firefox-39.0+build5/obj-x86_64-linux-gnu/ipc/ipdl/PPluginModuleParent.cpp:1588 4 libxul.so mozilla::plugins::PPluginModuleParent::OnChannelError /build/firefox-4CFcvq/firefox-39.0+build5/obj-x86_64-linux-gnu/ipc/ipdl/PPluginModuleParent.cpp:1462 5 libxul.so mozilla::ipc::MessageChannel::NotifyMaybeChannelError /build/firefox-4CFcvq/firefox-39.0+build5/ipc/glue/MessageChannel.cpp:1622 6 libxul.so mozilla::ipc::MessageChannel::Close /build/firefox-4CFcvq/firefox-39.0+build5/ipc/glue/MessageChannel.cpp:1744 7 libxul.so mozilla::plugins::PluginModuleParent::DoShutdown /build/firefox-4CFcvq/firefox-39.0+build5/dom/plugins/ipc/PluginModuleParent.cpp:2326 8 libxul.so mozilla::plugins::PluginModuleParent::NP_Shutdown /build/firefox-4CFcvq/firefox-39.0+build5/dom/plugins/ipc/PluginModuleParent.cpp:2307 9 libxul.so mozilla::plugins::PluginModuleChromeParent::~PluginModuleChromeParent /build/firefox-4CFcvq/firefox-39.0+build5/dom/plugins/ipc/PluginModuleParent.cpp:705 10 libxul.so mozilla::plugins::PluginModuleChromeParent::~PluginModuleChromeParent /build/firefox-4CFcvq/firefox-39.0+build5/dom/plugins/ipc/PluginModuleParent.cpp:741 11 libxul.so nsNPAPIPlugin::~nsNPAPIPlugin /build/firefox-4CFcvq/firefox-39.0+build5/dom/plugins/base/nsNPAPIPlugin.cpp:237 12 libxul.so nsNPAPIPlugin::~nsNPAPIPlugin /build/firefox-4CFcvq/firefox-39.0+build5/dom/plugins/base/nsNPAPIPlugin.cpp:239 13 libxul.so nsNPAPIPlugin::Release /build/firefox-4CFcvq/firefox-39.0+build5/dom/plugins/base/nsNPAPIPlugin.cpp:224 [...] This looks specific to ubuntu builds of Firefox 39 - we are in NP_Shutdown but crash in crash reporter code. Reply at: https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1474003/comments/1 ------------------------------------------------------------------------ On 2015-07-13T13:59:06+00:00 Benjamin Smedberg (Mozilla) [:bs] wrote: Crash Address 0x89 http://hg.mozilla.org/releases/mozilla- release/annotate/FIREFOX_39_0_RELEASE/dom/ipc/CrashReporterParent.cpp is the first time we touch a member variable in this function. So this is probably a null `this` access. This is the callsite: http://hg.mozilla.org/releases/mozilla- release/annotate/FIREFOX_39_0_RELEASE/dom/plugins/ipc/PluginModuleParent.cpp#l1415 It's weird that we'd have a null `crashReporter` here, because we null- check it above at line 1408. Can't say much beyond that; we know that the crash reporter is enabled in these builds, so there should be a `crashReporter` here. Best thing would be for somebody who is seeing this to debug it using the distro symbols. Reply at: https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1474003/comments/2 ------------------------------------------------------------------------ On 2015-07-13T14:09:57+00:00 Away-d wrote: (In reply to Benjamin Smedberg [:bsmedberg] from comment #1) > Crash Address 0x89 On a roughly-similar Win64 build, my debugger says that mProcessType has offset 0x88. So `this` is 1? That explains how we sneak past the null- check, but it certainly doesn't seem right. Reply at: https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1474003/comments/3 ------------------------------------------------------------------------ On 2015-07-13T15:55:19+00:00 Chris Coulson wrote: I've tried reproducing this but have been unable to so far Reply at: https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1474003/comments/4 ------------------------------------------------------------------------ On 2015-07-13T16:53:58+00:00 Martin-mozbugs wrote: I'm getting this continuously on Ubuntu 14.04 since upgrading to package version 39.0+build5-0ubuntu0.14.04.1. The browser crashes randomly within a few minutes of starting, same symptoms as https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1471949 which I found while googling the problem. In fact I suspect that I'm hitting that crash initially, but then getting this crash in the crash reporter. I'm happy to help debug it since it's driving me crazy. I don't know the codebase but I speak C++ and can drive gdb well enough. Let me know how I can help. Reply at: https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1474003/comments/7 ------------------------------------------------------------------------ On 2015-07-16T07:12:02+00:00 Malte S. Stretz wrote: Happens relatively regularly to me, too, since I upgraded to Firefox 39 on Ubuntu 14.04: Report ID Date Submitted bp-7a58b79f-1291-4ad4-9cd2-461b22150716 07/16/2015 08:48 AM bp-e967d447-3559-4971-b912-55fb62150716 07/16/2015 08:45 AM bp-3d5f123f-01a0-48a4-b5a7-04b562150715 07/15/2015 01:44 PM bp-b525986a-f248-4380-9108-c0fd62150714 07/14/2015 10:21 PM bp-5cbee686-cbfb-4ad8-b021-abcbc2150714 07/14/2015 09:58 PM bp-ee28c00b-123f-45de-8867-3ef2b2150713 07/13/2015 10:49 PM The only common web sites which were open (as App Tabs) are Twitter and our company's Zimbra Web UI. They didn't have the focus when it happened though. I generally don't have many tabs open, the last one happened with maybe five open tabs. I didn't try in safe mode yet since it happens randomly while I'm working/browsing. Flash, which I suspected first to be the culprit, is globally set click-to-play except maybe for Zimbra where I might have whitelisted it to make the copy feature work. Reply at: https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1474003/comments/19 ------------------------------------------------------------------------ On 2015-07-22T18:35:35+00:00 Malte S. Stretz wrote: This is getting really annoying. Is there anything I can do to help getting this crash fixed? bp-6ee0a9ab-c17d-4479-be6e-a79c32150722 07/22/2015 08:22 PM bp-a2a3206d-23b7-483f-bfea-d8ed72150722 07/22/2015 09:13 AM bp-310bf0d1-c3f5-47c7-9019-7523c2150721 07/21/2015 07:11 PM bp-d6d4589f-08a5-46ce-bcb2-0cb432150721 07/21/2015 09:13 AM bp-40198fd6-948c-41b1-8dc5-510232150720 07/20/2015 08:40 PM bp-3b97e4ba-e3d2-411f-bb9c-e5e302150720 07/20/2015 06:49 PM bp-188a0ef9-43a8-4957-b6e1-412a42150720 07/20/2015 04:12 PM bp-068c67c0-f87f-40e3-a960-7d7002150717 07/17/2015 08:06 PM bp-05c4ca78-de1d-406b-b467-9e0792150717 07/17/2015 07:34 PM bp-71f89704-3f6a-4b01-9a19-6b5912150716 07/16/2015 05:47 PM bp-d23dea67-60b3-4c36-bab3-32c8b2150716 07/16/2015 04:45 PM bp-7a58b79f-1291-4ad4-9cd2-461b22150716 07/16/2015 08:48 AM bp-e967d447-3559-4971-b912-55fb62150716 07/16/2015 08:45 AM bp-3d5f123f-01a0-48a4-b5a7-04b562150715 07/15/2015 01:44 PM bp-b525986a-f248-4380-9108-c0fd62150714 07/14/2015 10:21 PM bp-5cbee686-cbfb-4ad8-b021-abcbc2150714 07/14/2015 09:58 PM bp-ee28c00b-123f-45de-8867-3ef2b2150713 07/13/2015 10:49 PM Reply at: https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1474003/comments/37 ------------------------------------------------------------------------ On 2015-08-07T16:26:26+00:00 Chris Coulson wrote: Can people try the current 40.0 beta? This should be fixed there Reply at: https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1474003/comments/43 ------------------------------------------------------------------------ On 2015-08-11T08:13:18+00:00 Malte S. Stretz wrote: I haven't seen a crash sine I updated to 39.0.3. The last crash was on Thursday and before that I saw them almost daily: bp-e4a9e5fa-0994-458b-9201-162912150806 08/06/2015 09:59 PM bp-fe3a4abf-ea7f-4167-9406-af74b2150806 08/06/2015 05:29 PM bp-866ad494-77ff-45a1-b80a-046b02150806 08/06/2015 02:21 PM bp-38297f61-5352-436a-a110-ff0342150806 08/06/2015 01:17 PM bp-3a10593c-4f59-409e-a8df-208d42150806 08/06/2015 12:50 PM bp-3028a39c-b6c5-4f8f-adf9-530772150803 08/03/2015 06:05 PM bp-b8c55d8d-9c45-4460-b1fa-420532150803 08/03/2015 02:44 PM bp-30d6fe5f-d1d5-4e72-b7f5-6d8692150803 08/03/2015 01:16 PM bp-faecb29d-ccdf-4071-bbc5-36feb2150802 08/02/2015 10:58 PM bp-3cccd80e-3c70-4d27-8c17-567dc2150802 08/02/2015 10:52 PM Reply at: https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1474003/comments/45 ------------------------------------------------------------------------ On 2015-08-11T16:32:15+00:00 A-brandon-s wrote: Same here. Reply at: https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1474003/comments/46 ------------------------------------------------------------------------ On 2015-08-11T16:38:28+00:00 Bugzilba wrote: *** This bug has been marked as a duplicate of bug 1184068 *** Reply at: https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1474003/comments/47 -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to firefox in Ubuntu. https://bugs.launchpad.net/bugs/1474003 Title: Firefox 39 keeps crashing Status in Mozilla Firefox: Invalid Status in firefox package in Ubuntu: Fix Released Bug description: Firefox 39 keeps crashing after update from Firefox 38. Crashes are random but when idle happens at least once a hour or more frequently when actively used. When replaced with binaries from Mozilla there is no problems at same machine with same profile. There are at least 1100 identical reports and they seems to be unique for Ubuntu build. # cat /proc/cpuinfo processor : 0 vendor_id : GenuineIntel cpu family : 6 model : 42 model name : Intel(R) Celeron(R) CPU 847 @ 1.10GHz stepping : 7 microcode : 0x28 cpu MHz : 892.546 cache size : 2048 KB physical id : 0 siblings : 2 core id : 0 cpu cores : 2 apicid : 0 initial apicid : 0 fpu : yes fpu_exception : yes cpuid level : 13 wp : yes flags : fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe syscall nx rdtscp lm constant_tsc arch_perfmon pebs bts rep_good nopl xtopology nonstop_tsc aperfmperf eagerfpu pni pclmulqdq dtes64 monitor ds_cpl vmx est tm2 ssse3 cx16 xtpr pdcm pcid sse4_1 sse4_2 x2apic popcnt tsc_deadline_timer xsave lahf_lm arat epb pln pts dtherm tpr_shadow vnmi flexpriority ept vpid xsaveopt bugs : bogomips : 2195.00 clflush size : 64 cache_alignment : 64 address sizes : 36 bits physical, 48 bits virtual power management: Below is part of crash report: Crashing Thread Frame Module Signature Source 0 libxul.so mozilla::dom::CrashReporterParent::GenerateChildData /build/firefox-4CFcvq/firefox-39.0+build5/dom/ipc/CrashReporterParent.cpp:114 1 libxul.so mozilla::plugins::PluginModuleChromeParent::ProcessFirstMinidump /build/firefox-4CFcvq/firefox-39.0+build5/dom/plugins/ipc/PluginModuleParent.cpp:1415 2 libxul.so mozilla::plugins::PluginModuleChromeParent::ActorDestroy /build/firefox-4CFcvq/firefox-39.0+build5/dom/plugins/ipc/PluginModuleParent.cpp:1503 3 libxul.so mozilla::plugins::PPluginModuleParent::DestroySubtree /build/firefox-4CFcvq/firefox-39.0+build5/obj-x86_64-linux-gnu/ipc/ipdl/PPluginModuleParent.cpp:1588 4 libxul.so mozilla::plugins::PPluginModuleParent::OnChannelError /build/firefox-4CFcvq/firefox-39.0+build5/obj-x86_64-linux-gnu/ipc/ipdl/PPluginModuleParent.cpp:1462 5 libxul.so mozilla::ipc::MessageChannel::NotifyMaybeChannelError /build/firefox-4CFcvq/firefox-39.0+build5/ipc/glue/MessageChannel.cpp:1622 6 libxul.so mozilla::ipc::MessageChannel::Close /build/firefox-4CFcvq/firefox-39.0+build5/ipc/glue/MessageChannel.cpp:1744 7 libxul.so mozilla::plugins::PluginModuleParent::DoShutdown /build/firefox-4CFcvq/firefox-39.0+build5/dom/plugins/ipc/PluginModuleParent.cpp:2326 8 libxul.so mozilla::plugins::PluginModuleParent::NP_Shutdown /build/firefox-4CFcvq/firefox-39.0+build5/dom/plugins/ipc/PluginModuleParent.cpp:2307 9 libxul.so mozilla::plugins::PluginModuleChromeParent::~PluginModuleChromeParent /build/firefox-4CFcvq/firefox-39.0+build5/dom/plugins/ipc/PluginModuleParent.cpp:705 10 libxul.so mozilla::plugins::PluginModuleChromeParent::~PluginModuleChromeParent /build/firefox-4CFcvq/firefox-39.0+build5/dom/plugins/ipc/PluginModuleParent.cpp:741 11 libxul.so nsNPAPIPlugin::~nsNPAPIPlugin /build/firefox-4CFcvq/firefox-39.0+build5/dom/plugins/base/nsNPAPIPlugin.cpp:237 12 libxul.so nsNPAPIPlugin::~nsNPAPIPlugin /build/firefox-4CFcvq/firefox-39.0+build5/dom/plugins/base/nsNPAPIPlugin.cpp:239 13 libxul.so nsNPAPIPlugin::Release /build/firefox-4CFcvq/firefox-39.0+build5/dom/plugins/base/nsNPAPIPlugin.cpp:224 14 libxul.so nsPluginHost::Notify /build/firefox-4CFcvq/firefox-39.0+build5/dom/plugins/base/nsPluginHost.cpp:3716 15 libxul.so nsTimerImpl::Fire /build/firefox-4CFcvq/firefox-39.0+build5/xpcom/threads/nsTimerImpl.cpp:634 16 libxul.so nsTimerEvent::Run /build/firefox-4CFcvq/firefox-39.0+build5/xpcom/threads/nsTimerImpl.cpp:724 17 libxul.so nsThread::ProcessNextEvent /build/firefox-4CFcvq/firefox-39.0+build5/xpcom/threads/nsThread.cpp:855 18 libxul.so NS_ProcessNextEvent /build/firefox-4CFcvq/firefox-39.0+build5/xpcom/glue/nsThreadUtils.cpp:265 19 libxul.so mozilla::ipc::MessagePump::Run /build/firefox-4CFcvq/firefox-39.0+build5/ipc/glue/MessagePump.cpp:140 20 libxul.so MessageLoop::Run /build/firefox-4CFcvq/firefox-39.0+build5/ipc/chromium/src/base/message_loop.cc:226 21 libxul.so nsBaseAppShell::Run /build/firefox-4CFcvq/firefox-39.0+build5/widget/nsBaseAppShell.cpp:164 22 libxul.so nsAppStartup::Run /build/firefox-4CFcvq/firefox-39.0+build5/toolkit/components/startup/nsAppStartup.cpp:281 23 libxul.so XREMain::XRE_mainRun /build/firefox-4CFcvq/firefox-39.0+build5/toolkit/xre/nsAppRunner.cpp:4170 24 libxul.so XREMain::XRE_main /build/firefox-4CFcvq/firefox-39.0+build5/toolkit/xre/nsAppRunner.cpp:4250 25 libxul.so XRE_main /build/firefox-4CFcvq/firefox-39.0+build5/toolkit/xre/nsAppRunner.cpp:4469 26 firefox do_main /build/firefox-4CFcvq/firefox-39.0+build5/browser/app/nsBrowserApp.cpp:294 27 firefox main /build/firefox-4CFcvq/firefox-39.0+build5/browser/app/nsBrowserApp.cpp:667 28 libc-2.19.so __libc_start_main /build/buildd/eglibc-2.19/csu/libc-start.c:287 Ø 29 libstdc++.so.6.0.19 libstdc++.so.6.0.19@0x2ee4bf 30 firefox _init 31 firefox _GLOBAL__sub_I_SSE.cpp /build/firefox-4CFcvq/firefox-39.0+build5/mozglue/build/SSE.cpp:146 32 @0x7ffe8ecf056f 33 ld-2.19.so _dl_init /build/buildd/eglibc-2.19/elf/dl-init.c:36 34 firefox _GLOBAL__sub_I_SSE.cpp /build/firefox-4CFcvq/firefox-39.0+build5/mozglue/build/SSE.cpp:146 35 @0x7ffe8ecf056f 36 firefox _start 37 @0x7ffe8ecf0567 To manage notifications about this bug go to: https://bugs.launchpad.net/firefox/+bug/1474003/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
