Public bug reported: What happens:
Wireless mouse shows up under `lsusb` list but doesn't control the cursor. Expected behavior: The mouse controls the cursor. Background: I purchased a "Mini 2.4 GHz Wireless Optical Mini Finger Mouse Mice For Laptop PC Computers" (https://www.ebay.com/itm/283656756166) and plugged it into my laptop. Although this mouse appears under lsusb, it does not control the cursor. Other usb mice work, but not this one. Uniquely, this mouse uses a wireless dongle and some form of laser tracking, while my other peripherals are 'ordinary': a wired laster mouse and usb wired keyboard. Ubuntu version: ``` jacob:~/ $ lsb_release -rd [15:12:52] Description: Ubuntu 20.04.4 LTS Release: 20.04 ``` lsusb (with not working, wireless mouse dongle inserted): ``` jacob:~/ $ lsusb [15:13:02] Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 004: ID 1bcf:2b96 Sunplus Innovation Technology Inc. Integrated_Webcam_HD Bus 001 Device 016: ID 0250:3412 Genius Wireless Mouse Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub ``` lsusb (with no usb mouse): ``` jacob:~/ $ lsusb [15:13:44] Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 004: ID 1bcf:2b96 Sunplus Innovation Technology Inc. Integrated_Webcam_HD Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub ``` lsusb (with working, wired mouse): ``` jacob:~/ $ lsusb [15:14:32] Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 004: ID 1bcf:2b96 Sunplus Innovation Technology Inc. Integrated_Webcam_HD Bus 001 Device 017: ID 1c4f:0034 SiGma Micro Usb Mouse Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub ``` dmesg output: - no usb peripherals: [see attatched file `dmesg_no_peripherals.txt`] - wired mouse (works): [see attatched file `dmesg_wired_mouse.txt`] - wireless mouse (doesn't work): [see attatched file `dmesg_wireless_mouse.txt`] ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: xorg 1:7.7+19ubuntu14 ProcVersionSignature: Ubuntu 5.4.0-109.123-generic 5.4.178 Uname: Linux 5.4.0-109-generic x86_64 ApportVersion: 2.20.11-0ubuntu27.23 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CasperMD5CheckResult: skip CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Thu May 12 14:58:18 2022 DistUpgraded: Fresh install DistroCodename: focal DistroVariant: ubuntu DkmsStatus: v4l2loopback, 0.12.3, 5.4.0-107-generic, x86_64: installed v4l2loopback, 0.12.3, 5.4.0-109-generic, x86_64: installed ExtraDebuggingInterest: Yes, including running git bisection searches GraphicsCard: Intel Corporation HD Graphics 620 [8086:5916] (rev 02) (prog-if 00 [VGA controller]) Subsystem: Dell HD Graphics 620 [1028:07a8] Subsystem: Dell GM108M [GeForce 930MX] [1028:07a8] InstallationDate: Installed on 2020-11-03 (555 days ago) InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 004: ID 1bcf:2b96 Sunplus Innovation Technology Inc. Integrated_Webcam_HD Bus 001 Device 016: ID 0250:3412 Genius Wireless Mouse Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Lsusb-t: /: Bus 02.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/6p, 5000M /: Bus 01.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/12p, 480M |__ Port 1: Dev 16, If 0, Class=Human Interface Device, Driver=usbhid, 12M |__ Port 5: Dev 4, If 0, Class=Video, Driver=uvcvideo, 480M |__ Port 5: Dev 4, If 1, Class=Video, Driver=uvcvideo, 480M MachineType: Dell Inc. Latitude 5580 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-109-generic root=UUID=51015d56-7d65-470e-9290-eaa3eab354c5 ro quiet splash vt.handoff=7 SourcePackage: xorg UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 01/07/2020 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.17.1 dmi.board.vendor: Dell Inc. dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.17.1:bd01/07/2020:svnDellInc.:pnLatitude5580:pvr:rvnDellInc.:rn:rvr:cvnDellInc.:ct10:cvr: dmi.product.family: Latitude dmi.product.name: Latitude 5580 dmi.product.sku: 07A8 dmi.sys.vendor: Dell Inc. version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.107-8ubuntu1~20.04.2 version.libgl1-mesa-dri: libgl1-mesa-dri 21.2.6-0ubuntu0.1~20.04.2 version.libgl1-mesa-glx: libgl1-mesa-glx 21.2.6-0ubuntu0.1~20.04.2 version.xserver-xorg-core: xserver-xorg-core 2:1.20.13-1ubuntu1~20.04.2 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A version.xserver-xorg-video-intel: xserver-xorg-video-intel N/A version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 ** Affects: xorg (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug focal possible-manual-nvidia-install third-party-packages ubuntu ** Attachment added: "output for `dmesg` commands run in various peripheral configuations." https://bugs.launchpad.net/bugs/1973240/+attachment/5589337/+files/dmesg_output.zip -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1973240 Title: Wireless mouse shows up under `lsusb` list but doesn't control the cursor Status in xorg package in Ubuntu: New Bug description: What happens: Wireless mouse shows up under `lsusb` list but doesn't control the cursor. Expected behavior: The mouse controls the cursor. Background: I purchased a "Mini 2.4 GHz Wireless Optical Mini Finger Mouse Mice For Laptop PC Computers" (https://www.ebay.com/itm/283656756166) and plugged it into my laptop. Although this mouse appears under lsusb, it does not control the cursor. Other usb mice work, but not this one. Uniquely, this mouse uses a wireless dongle and some form of laser tracking, while my other peripherals are 'ordinary': a wired laster mouse and usb wired keyboard. Ubuntu version: ``` jacob:~/ $ lsb_release -rd [15:12:52] Description: Ubuntu 20.04.4 LTS Release: 20.04 ``` lsusb (with not working, wireless mouse dongle inserted): ``` jacob:~/ $ lsusb [15:13:02] Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 004: ID 1bcf:2b96 Sunplus Innovation Technology Inc. Integrated_Webcam_HD Bus 001 Device 016: ID 0250:3412 Genius Wireless Mouse Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub ``` lsusb (with no usb mouse): ``` jacob:~/ $ lsusb [15:13:44] Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 004: ID 1bcf:2b96 Sunplus Innovation Technology Inc. Integrated_Webcam_HD Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub ``` lsusb (with working, wired mouse): ``` jacob:~/ $ lsusb [15:14:32] Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 004: ID 1bcf:2b96 Sunplus Innovation Technology Inc. Integrated_Webcam_HD Bus 001 Device 017: ID 1c4f:0034 SiGma Micro Usb Mouse Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub ``` dmesg output: - no usb peripherals: [see attatched file `dmesg_no_peripherals.txt`] - wired mouse (works): [see attatched file `dmesg_wired_mouse.txt`] - wireless mouse (doesn't work): [see attatched file `dmesg_wireless_mouse.txt`] ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: xorg 1:7.7+19ubuntu14 ProcVersionSignature: Ubuntu 5.4.0-109.123-generic 5.4.178 Uname: Linux 5.4.0-109-generic x86_64 ApportVersion: 2.20.11-0ubuntu27.23 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CasperMD5CheckResult: skip CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Thu May 12 14:58:18 2022 DistUpgraded: Fresh install DistroCodename: focal DistroVariant: ubuntu DkmsStatus: v4l2loopback, 0.12.3, 5.4.0-107-generic, x86_64: installed v4l2loopback, 0.12.3, 5.4.0-109-generic, x86_64: installed ExtraDebuggingInterest: Yes, including running git bisection searches GraphicsCard: Intel Corporation HD Graphics 620 [8086:5916] (rev 02) (prog-if 00 [VGA controller]) Subsystem: Dell HD Graphics 620 [1028:07a8] Subsystem: Dell GM108M [GeForce 930MX] [1028:07a8] InstallationDate: Installed on 2020-11-03 (555 days ago) InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 004: ID 1bcf:2b96 Sunplus Innovation Technology Inc. Integrated_Webcam_HD Bus 001 Device 016: ID 0250:3412 Genius Wireless Mouse Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Lsusb-t: /: Bus 02.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/6p, 5000M /: Bus 01.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/12p, 480M |__ Port 1: Dev 16, If 0, Class=Human Interface Device, Driver=usbhid, 12M |__ Port 5: Dev 4, If 0, Class=Video, Driver=uvcvideo, 480M |__ Port 5: Dev 4, If 1, Class=Video, Driver=uvcvideo, 480M MachineType: Dell Inc. Latitude 5580 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-109-generic root=UUID=51015d56-7d65-470e-9290-eaa3eab354c5 ro quiet splash vt.handoff=7 SourcePackage: xorg UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 01/07/2020 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.17.1 dmi.board.vendor: Dell Inc. dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.17.1:bd01/07/2020:svnDellInc.:pnLatitude5580:pvr:rvnDellInc.:rn:rvr:cvnDellInc.:ct10:cvr: dmi.product.family: Latitude dmi.product.name: Latitude 5580 dmi.product.sku: 07A8 dmi.sys.vendor: Dell Inc. version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.107-8ubuntu1~20.04.2 version.libgl1-mesa-dri: libgl1-mesa-dri 21.2.6-0ubuntu0.1~20.04.2 version.libgl1-mesa-glx: libgl1-mesa-glx 21.2.6-0ubuntu0.1~20.04.2 version.xserver-xorg-core: xserver-xorg-core 2:1.20.13-1ubuntu1~20.04.2 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A version.xserver-xorg-video-intel: xserver-xorg-video-intel N/A version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1973240/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
