Hello:

I am unsure of what your message means; did you intend "ubuntu <> 
thunderbird'?

Regardless, my question remains. As stated, my problem is not only 
evident with thunderbird, but shows up in at least 3 other email 
clients  (Evolution, Geary, Claws Mail). This would indicate the problem 
is not with thunderbird, but with the SMTP processes.

Any ideas on the cause of this behaviour would be greatly appreciated.

Herbert van Kampen

On 2022-04-28 3:05 p.m., Erich Eickmeyer  wrote:
> ** Package changed: ubuntu => thunderbird (Ubuntu)
>

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You received this bug notification because you are a member of Desktop
Packages, which is subscribed to thunderbird in Ubuntu.
https://bugs.launchpad.net/bugs/1970784

Title:
  Cannot create an email of more than approx. 930 characters

Status in thunderbird package in Ubuntu:
  New

Bug description:
  Ubuntu: 20.04 LTS
  Kernel: 5.13.0-40-generic
  Thunderbird: 91.8.1 (64 bit)

  Since starting service with an new ISP, I have been having problems
  with Thunderbird outgoing mail (incoming works fine). I did not see
  this problem with my previous ISP.

  In both plain text and HTML formats, if the body of the email is
  greater than approx. 930 characters, when I click <Send>, the progress
  window goes to 100% sent, then hangs and eventually times out with the
  message not being sent. It shows an error message:

  "Sending of message failed
  The message could not be sent using Outgoing server for an unknown reason. 
Pleas verify that your Outgoing server settings are correct and try again."

  I have contacted the new ISP about this and they have no idea what is
  causing this except it is not a problem with their SMTP host. All
  email settings are as directed by the new ISP.

  I have confirmed this on 2 computers, both running the same software
  by creating messages with known character counts of over 1000
  characters, created in a basic text editor, and progressively deleting
  characters until it is successfully sent and recounting the
  characters.

  I do not see this problem on a Windows 10 machine using the same
  version of Thunderbird. I have also tried different email clients on
  Ubuntu and see the same issue.

  I am at a loss, so any possible clues as to what is going on would be
  greatly appreciated.

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