As gnome-software uses packagekit, then it seems likely that the cause of this is the same as in: https://bugs.launchpad.net/plasma- discover/+bug/1945030
-- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-software in Ubuntu. https://bugs.launchpad.net/bugs/1936893 Title: Gnome-software says internet access not available while i'm connected Status in snap-store-desktop: Confirmed Status in gnome-software package in Ubuntu: Confirmed Bug description: Started gnome-software, click on 'Updates' gnome-software says: 'Unable to download updates: Internet access required but wasn't available' while I'm connected via wifi. see nmcli output and attached screenshot. corrado@corrado-n4-ii-0718:~$ nmcli connection show NAME UUID TYPE DEVICE corado 62241493-d859-4bcd-9843-7f158233130b wifi wlp2s0 Wired connection 1 72d727fa-2f49-3b54-a39f-2a059e6948c7 ethernet -- corrado@corrado-n4-ii-0718:~$ nmcli -f connection.metered connection show 62241493-d859-4bcd-9843-7f158233130b connection.metered: unknown corrado@corrado-n4-ii-0718:~$ busctl get-property org.freedesktop.NetworkManager /org/freedesktop/NetworkManager org.freedesktop.NetworkManager Metered u 3 corrado@corrado-n4-ii-0718:~$ The problem was different: https://gitlab.gnome.org/GNOME/gnome-software/-/issues/996 before today updates: Start-Date: 2021-07-20 06:35:15 Commandline: apt upgrade Requested-By: corrado (1000) Install: gir1.2-clutter-gst-3.0:amd64 (3.0.27-2, automatic), gir1.2-gtkclutter-1.0:amd64 (1.8.4-4, automatic) Upgrade: ubuntu-drivers-common:amd64 (1:0.8.9.1, 1:0.9.1.2), gnome-shell-extension-desktop-icons-ng:amd64 (0.18.0-0ubuntu2, 0.18.0-0ubuntu3), netplan.io:amd64 (0.102-0ubuntu4, 0.102-0ubuntu6), libnetplan0:amd64 (0.102-0ubuntu4, 0.102-0ubuntu6), libnspr4:amd64 (2:4.29-1, 2:4.32-1) End-Date: 2021-07-20 06:35:20 ProblemType: Bug DistroRelease: Ubuntu 21.10 Package: gnome-software 3.38.1-1 ProcVersionSignature: Ubuntu 5.11.0-20.21+21.10.1-generic 5.11.21 Uname: Linux 5.11.0-20-generic x86_64 ApportVersion: 2.20.11-0ubuntu67 Architecture: amd64 CasperMD5CheckResult: pass CurrentDesktop: ubuntu:GNOME Date: Tue Jul 20 07:36:06 2021 InstallationDate: Installed on 2021-07-18 (1 days ago) InstallationMedia: Ubuntu 21.10 "Impish Indri" - Alpha amd64 (20210718) InstalledPlugins: gnome-software-plugin-flatpak N/A gnome-software-plugin-snap 3.38.1-1 SourcePackage: gnome-software UpgradeStatus: No upgrade log present (probably fresh install) --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu67 Architecture: amd64 CasperMD5CheckResult: pass CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 21.10 InstallationDate: Installed on 2021-07-18 (8 days ago) InstallationMedia: Ubuntu 21.10 "Impish Indri" - Alpha amd64 (20210718) InstalledPlugins: gnome-software-plugin-flatpak N/A gnome-software-plugin-snap 3.38.1-1 Package: gnome-software 3.38.1-1 PackageArchitecture: amd64 ProcVersionSignature: Ubuntu 5.11.0-20.21+21.10.1-generic 5.11.21 Tags: wayland-session impish Uname: Linux 5.11.0-20-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo whoopsie _MarkForUpload: True To manage notifications about this bug go to: https://bugs.launchpad.net/snap-store-desktop/+bug/1936893/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp