Thank you for reporting this bug to Ubuntu. Ubuntu 20.10 (groovy) reached end-of-life on July 22, 2021.
See this document for currently supported Ubuntu releases: https://wiki.ubuntu.com/Releases We appreciate that this bug may be old and you might not be interested in discussing it any more. But if you are then please upgrade to the latest Ubuntu version and re-test. If you then find the bug is still present in the newer Ubuntu version, please add a comment here telling us which new version it is in. ** Changed in: alsa-driver (Ubuntu) Status: New => Won't Fix -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1923384 Title: [Dell Precision M3800, Realtek ALC3661, Speaker, Internal] No sound at all Status in alsa-driver package in Ubuntu: Won't Fix Bug description: When I run Alsamixer, there seem to be two cards, the first of which is HDA Intel HDMI, so my initial thought was that the wrong sound port must be selected by default, but wgen I use F6, to select "HDA Intel PCH", Card Realtek ALC3661, I still cannot get the internal speakers to produce sound. Note that the headphone jack does work. ProblemType: Bug DistroRelease: Ubuntu 20.10 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 5.8.0-48.54-generic 5.8.18 Uname: Linux 5.8.0-48-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia wl zfs zunicode zavl icp zcommon znvpair ApportVersion: 2.20.11-0ubuntu50.5 Architecture: amd64 CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Sun Apr 11 19:31:46 2021 InstallationDate: Installed on 2021-04-10 (1 days ago) InstallationMedia: Ubuntu 20.10 "Groovy Gorilla" - Release amd64 (20201022) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_Jack: Speaker, Internal Symptom_Type: No sound at all Title: [Dell Precision M3800, Realtek ALC3661, Speaker, Internal] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 01/08/2015 dmi.bios.release: 0.9 dmi.bios.vendor: Dell Inc. dmi.bios.version: A09 dmi.board.name: Dell Precision M3800 dmi.board.vendor: Dell Inc. dmi.board.version: A09 dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.chassis.version: Not Specified dmi.ec.firmware.release: 0.9 dmi.modalias: dmi:bvnDellInc.:bvrA09:bd01/08/2015:br0.9:efr0.9:svnDellInc.:pnDellPrecisionM3800:pvrA09:rvnDellInc.:rnDellPrecisionM3800:rvrA09:cvnDellInc.:ct8:cvrNotSpecified: dmi.product.name: Dell Precision M3800 dmi.product.sku: Dell Precision M3800 dmi.product.version: A09 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1923384/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
