Public bug reported:

[Thunderbird 78.11.0 (64-bits)]

When reading a  mail message I can not start a new message by using
Ctrl-N, and menu option File > New > Message is greyed out.

Used to work under previous Tb-versions.

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: thunderbird 1:78.11.0+build1-0ubuntu0.20.04.2
ProcVersionSignature: Ubuntu 5.8.0-59.66~20.04.1-generic 5.8.18
Uname: Linux 5.8.0-59-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
AddonCompatCheckDisabled: False
ApportVersion: 2.20.11-0ubuntu27.18
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC2:  pjw        1020 F.... pulseaudio
 /dev/snd/controlC0:  pjw        1020 F.... pulseaudio
 /dev/snd/pcmC0D0p:   pjw        1020 F...m pulseaudio
 /dev/snd/controlC1:  pjw        1020 F.... pulseaudio
BuildID: 20210528153351
CasperMD5CheckResult: skip
Channel: Unavailable
CurrentDesktop: KDE
Date: Tue Jul 20 21:47:57 2021
ExecutablePath: /usr/lib/thunderbird/thunderbird
ForcedLayersAccel: False
IncompatibleExtensions:
 Enigmail - {847b3a00-7ab1-11d4-8f02-006008948af5}
 TT DeepDark - {9ed238c0-af95-11e0-9f1c-0800200c9a66}
InstallationDate: Installed on 2021-03-26 (116 days ago)
InstallationMedia: Kubuntu 20.04.2.0 LTS "Focal Fossa" - Release amd64 
(20210209.1)
IpRoute:
 default via 192.168.178.1 dev enp4s0 proto dhcp metric 100 
 169.254.0.0/16 dev enp4s0 scope link metric 1000 
 192.168.178.0/24 dev enp4s0 proto kernel scope link src 192.168.178.13 metric 
100
Plugins: Shockwave Flash - /usr/lib/adobe-flashplugin/libflashplayer.so
PrefErrors: Unexpected character ',' before close parenthesis @ 
/usr/lib/thunderbird/omni.ja:greprefs.js:732
PrefSources: prefs.js
ProcEnviron:
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=nl_NL.UTF-8
 SHELL=/bin/bash
Profiles: Profile0 (Default) - LastVersion=78.11.0/20210528153351 (In use)
RunningIncompatibleAddons: True
SourcePackage: thunderbird
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/11/2013
dmi.bios.release: 4.6
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: P2.60
dmi.board.name: FM2A75 Pro4-M
dmi.board.vendor: ASRock
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: To Be Filled By O.E.M.
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrP2.60:bd07/11/2013:br4.6:svnToBeFilledByO.E.M.:pnToBeFilledByO.E.M.:pvrToBeFilledByO.E.M.:rvnASRock:rnFM2A75Pro4-M:rvr:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
dmi.product.family: To Be Filled By O.E.M.
dmi.product.name: To Be Filled By O.E.M.
dmi.product.sku: To Be Filled By O.E.M.
dmi.product.version: To Be Filled By O.E.M.
dmi.sys.vendor: To Be Filled By O.E.M.

** Affects: thunderbird (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug focal third-party-packages

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to thunderbird in Ubuntu.
https://bugs.launchpad.net/bugs/1936978

Title:
  Can not create new mail message when reading mail message

Status in thunderbird package in Ubuntu:
  New

Bug description:
  [Thunderbird 78.11.0 (64-bits)]

  When reading a  mail message I can not start a new message by using
  Ctrl-N, and menu option File > New > Message is greyed out.

  Used to work under previous Tb-versions.

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: thunderbird 1:78.11.0+build1-0ubuntu0.20.04.2
  ProcVersionSignature: Ubuntu 5.8.0-59.66~20.04.1-generic 5.8.18
  Uname: Linux 5.8.0-59-generic x86_64
  NonfreeKernelModules: nvidia_modeset nvidia
  AddonCompatCheckDisabled: False
  ApportVersion: 2.20.11-0ubuntu27.18
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC2:  pjw        1020 F.... pulseaudio
   /dev/snd/controlC0:  pjw        1020 F.... pulseaudio
   /dev/snd/pcmC0D0p:   pjw        1020 F...m pulseaudio
   /dev/snd/controlC1:  pjw        1020 F.... pulseaudio
  BuildID: 20210528153351
  CasperMD5CheckResult: skip
  Channel: Unavailable
  CurrentDesktop: KDE
  Date: Tue Jul 20 21:47:57 2021
  ExecutablePath: /usr/lib/thunderbird/thunderbird
  ForcedLayersAccel: False
  IncompatibleExtensions:
   Enigmail - {847b3a00-7ab1-11d4-8f02-006008948af5}
   TT DeepDark - {9ed238c0-af95-11e0-9f1c-0800200c9a66}
  InstallationDate: Installed on 2021-03-26 (116 days ago)
  InstallationMedia: Kubuntu 20.04.2.0 LTS "Focal Fossa" - Release amd64 
(20210209.1)
  IpRoute:
   default via 192.168.178.1 dev enp4s0 proto dhcp metric 100 
   169.254.0.0/16 dev enp4s0 scope link metric 1000 
   192.168.178.0/24 dev enp4s0 proto kernel scope link src 192.168.178.13 
metric 100
  Plugins: Shockwave Flash - /usr/lib/adobe-flashplugin/libflashplayer.so
  PrefErrors: Unexpected character ',' before close parenthesis @ 
/usr/lib/thunderbird/omni.ja:greprefs.js:732
  PrefSources: prefs.js
  ProcEnviron:
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=nl_NL.UTF-8
   SHELL=/bin/bash
  Profiles: Profile0 (Default) - LastVersion=78.11.0/20210528153351 (In use)
  RunningIncompatibleAddons: True
  SourcePackage: thunderbird
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 07/11/2013
  dmi.bios.release: 4.6
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: P2.60
  dmi.board.name: FM2A75 Pro4-M
  dmi.board.vendor: ASRock
  dmi.chassis.asset.tag: To Be Filled By O.E.M.
  dmi.chassis.type: 3
  dmi.chassis.vendor: To Be Filled By O.E.M.
  dmi.chassis.version: To Be Filled By O.E.M.
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrP2.60:bd07/11/2013:br4.6:svnToBeFilledByO.E.M.:pnToBeFilledByO.E.M.:pvrToBeFilledByO.E.M.:rvnASRock:rnFM2A75Pro4-M:rvr:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
  dmi.product.family: To Be Filled By O.E.M.
  dmi.product.name: To Be Filled By O.E.M.
  dmi.product.sku: To Be Filled By O.E.M.
  dmi.product.version: To Be Filled By O.E.M.
  dmi.sys.vendor: To Be Filled By O.E.M.

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/1936978/+subscriptions


-- 
Mailing list: https://launchpad.net/~desktop-packages
Post to     : desktop-packages@lists.launchpad.net
Unsubscribe : https://launchpad.net/~desktop-packages
More help   : https://help.launchpad.net/ListHelp

Reply via email to