Public bug reported:

Since a few days, the fingerprint reader won't work anymore (Dell XPS
9300, Goodix Fingerprint reader Ubuntu 21.04, Mutter). Notably it
started happening after kernel 5.11.22 was installed.


$ fprintd-list 
Failed to get Fprintd manager: Error calling StartServiceByName for 
net.reactivated.Fprint: Failed to activate service 'net.reactivated.Fprint': 
timed out (service_start_timeout=25000ms)

This causes long delays on the login screen and elsewhere.

I could turn off the fingerprint reader pam, but I wish to keep using
it.

Journalctl -b 0 output attached.

** Affects: libfprint (Ubuntu)
     Importance: Undecided
         Status: New

** Attachment added: "journalctl -b 0 output"
   
https://bugs.launchpad.net/bugs/1933633/+attachment/5506968/+files/fprint-log.txt

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https://bugs.launchpad.net/bugs/1933633

Title:
  Failed to activate service 'net.reactivated.Fprint'

Status in libfprint package in Ubuntu:
  New

Bug description:
  Since a few days, the fingerprint reader won't work anymore (Dell XPS
  9300, Goodix Fingerprint reader Ubuntu 21.04, Mutter). Notably it
  started happening after kernel 5.11.22 was installed.

  
  $ fprintd-list 
  Failed to get Fprintd manager: Error calling StartServiceByName for 
net.reactivated.Fprint: Failed to activate service 'net.reactivated.Fprint': 
timed out (service_start_timeout=25000ms)

  This causes long delays on the login screen and elsewhere.

  I could turn off the fingerprint reader pam, but I wish to keep using
  it.

  Journalctl -b 0 output attached.

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/libfprint/+bug/1933633/+subscriptions

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