Public bug reported:
Printer worked fine in version 18. Does not print in version 20. It
will scan docs back to the computer.
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: cups 2.3.1-9ubuntu1.1
ProcVersionSignature: Ubuntu 5.4.0-72.80-generic 5.4.101
Uname: Linux 5.4.0-72-generic x86_64
ApportVersion: 2.20.11-0ubuntu27.16
Architecture: amd64
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Tue May 4 12:36:48 2021
InstallationDate: Installed on 2019-12-07 (514 days ago)
InstallationMedia: Ubuntu 18.04.3 LTS "Bionic Beaver" - Release amd64 (20190805)
Lpstat:
device for Canon-MG3200-series:
usb://Canon/MG3200%20series?serial=120A84&interface=1
device for localhost: ///dev/null
MachineType: Dell Inc. Vostro 230
Papersize: letter
PpdFiles: Error: command ['fgrep', '-H', '*NickName',
'/etc/cups/ppd/Canon-MG3200-series.ppd'] failed with exit code 2: grep:
/etc/cups/ppd/Canon-MG3200-series.ppd: Permission denied
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-72-generic
root=UUID=5b75bf38-459b-47b1-95cd-d4beda9dbc47 ro quiet splash vt.handoff=7
SourcePackage: cups
UpgradeStatus: Upgraded to focal on 2021-03-08 (56 days ago)
dmi.bios.date: 07/07/2010
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.2.0
dmi.board.name: 07N90W
dmi.board.vendor: Dell Inc.
dmi.board.version: A01
dmi.chassis.type: 3
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: Not Specified
dmi.modalias:
dmi:bvnDellInc.:bvr1.2.0:bd07/07/2010:svnDellInc.:pnVostro230:pvr00:rvnDellInc.:rn07N90W:rvrA01:cvnDellInc.:ct3:cvrNotSpecified:
dmi.product.family: 0
dmi.product.name: Vostro 230
dmi.product.sku: 0
dmi.product.version: 00
dmi.sys.vendor: Dell Inc.
** Affects: cups (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug focal
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You received this bug notification because you are a member of Desktop
Packages, which is subscribed to cups in Ubuntu.
https://bugs.launchpad.net/bugs/1927136
Title:
Canon printer will not print. Message shows it does print. I can scan
Status in cups package in Ubuntu:
New
Bug description:
Printer worked fine in version 18. Does not print in version 20. It
will scan docs back to the computer.
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: cups 2.3.1-9ubuntu1.1
ProcVersionSignature: Ubuntu 5.4.0-72.80-generic 5.4.101
Uname: Linux 5.4.0-72-generic x86_64
ApportVersion: 2.20.11-0ubuntu27.16
Architecture: amd64
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Tue May 4 12:36:48 2021
InstallationDate: Installed on 2019-12-07 (514 days ago)
InstallationMedia: Ubuntu 18.04.3 LTS "Bionic Beaver" - Release amd64
(20190805)
Lpstat:
device for Canon-MG3200-series:
usb://Canon/MG3200%20series?serial=120A84&interface=1
device for localhost: ///dev/null
MachineType: Dell Inc. Vostro 230
Papersize: letter
PpdFiles: Error: command ['fgrep', '-H', '*NickName',
'/etc/cups/ppd/Canon-MG3200-series.ppd'] failed with exit code 2: grep:
/etc/cups/ppd/Canon-MG3200-series.ppd: Permission denied
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-72-generic
root=UUID=5b75bf38-459b-47b1-95cd-d4beda9dbc47 ro quiet splash vt.handoff=7
SourcePackage: cups
UpgradeStatus: Upgraded to focal on 2021-03-08 (56 days ago)
dmi.bios.date: 07/07/2010
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.2.0
dmi.board.name: 07N90W
dmi.board.vendor: Dell Inc.
dmi.board.version: A01
dmi.chassis.type: 3
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: Not Specified
dmi.modalias:
dmi:bvnDellInc.:bvr1.2.0:bd07/07/2010:svnDellInc.:pnVostro230:pvr00:rvnDellInc.:rn07N90W:rvrA01:cvnDellInc.:ct3:cvrNotSpecified:
dmi.product.family: 0
dmi.product.name: Vostro 230
dmi.product.sku: 0
dmi.product.version: 00
dmi.sys.vendor: Dell Inc.
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https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1927136/+subscriptions
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