Thank you for taking the time to report this bug and helping to make Ubuntu better. It sounds like some part of the system has crashed. To help us find the cause of the crash please follow these steps:
1. Look in /var/crash for crash files and if found run: ubuntu-bug YOURFILE.crash Then tell us the ID of the newly-created bug. 2. If step 1 failed then look at https://errors.ubuntu.com/user/ID where ID is the content of file /var/lib/whoopsie/whoopsie-id on the machine. Do you find any links to recent problems on that page? If so then please send the links to us. 3. If step 2 also failed then apply the workaround from bug 994921, reboot, reproduce the crash, and retry step 1. Please take care to avoid attaching .crash files to bugs as we are unable to process them as file attachments. It would also be a security risk for yourself. ** Changed in: nautilus (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to nautilus in Ubuntu. https://bugs.launchpad.net/bugs/1922548 Title: Crash accessing Home of another user Status in nautilus package in Ubuntu: Incomplete Bug description: On my PC I have some different users. If from one user I try to access the Home directory of a different user I enter the password and then I have a crash. Seen attached screenshot. Problem happens with both x11 and Wayland sessions. More: opening this bug I have the messages: corrado@corrado-n2-hh-0402:~$ ubuntu-bug -w ERROR: hook /usr/share/apport/general-hooks/ubuntu.py crashed: Traceback (most recent call last): File "/usr/lib/python3/dist-packages/apport/report.py", line 227, in _run_hook symb['add_info'](report, ui) File "/usr/share/apport/general-hooks/ubuntu.py", line 84, in add_info apport.hookutils.attach_casper_md5check(report, File "/usr/lib/python3/dist-packages/apport/hookutils.py", line 945, in attach_casper_md5check with open(location) as json_file: PermissionError: [Errno 13] Permission denied: '/var/log/installer/casper-md5check.json' corrado@corrado-n2-hh-0402:~$ [GFX1-]: glxtest: Could not connect to wayland socket ProblemType: Bug DistroRelease: Ubuntu 21.04 Package: nautilus 1:3.38.2-1ubuntu1 ProcVersionSignature: Ubuntu 5.11.0-13.14-generic 5.11.7 Uname: Linux 5.11.0-13-generic x86_64 ApportVersion: 2.20.11-0ubuntu61 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Mon Apr 5 12:05:27 2021 ExecutablePath: /usr/bin/nautilus GsettingsChanges: b'org.gnome.nautilus.window-state' b'initial-size' b'(1137, 611)' InstallationDate: Installed on 2021-04-02 (2 days ago) InstallationMedia: Ubuntu 21.04 "Hirsute Hippo" - Beta amd64 (20210402) SourcePackage: nautilus UpgradeStatus: No upgrade log present (probably fresh install) usr_lib_nautilus: evince 3.39.2-1 file-roller 3.38.0-1 nautilus-extension-gnome-terminal 3.38.1-1ubuntu1 nautilus-share 0.7.3-2ubuntu3 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/nautilus/+bug/1922548/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp