*** This bug is a duplicate of bug 1901829 *** https://bugs.launchpad.net/bugs/1901829
** This bug has been marked a duplicate of bug 1901829 thunderbird fails to open, xml parse error -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to thunderbird in Ubuntu. https://bugs.launchpad.net/bugs/1901778 Title: Thunderbird crashes on start up Status in thunderbird package in Ubuntu: Confirmed Bug description: When I try to start up Thunderbird (v 1:78.3.2), a information box appears with this message : "key id="openLightningKey"" This bug happened since yesterday, with Ubuntu 20.10. It didn't happen at the beginning when I have updated to 20.10 If I start Thunderbird by a command in the Terminal, I get these messages : [calBackendLoader] Using Thunderbird's libical backend Extension error: Error while loading 'jar:file:///usr/lib/thunderbird/omni.ja!/chrome/messenger/search-extensions/twitter/manifest.json' (NS_ERROR_FILE_NOT_FOUND) resource://gre/modules/Extension.jsm:570 :: readJSON/</<@resource://gre/modules/Extension.jsm:570:20 onStopRequest@resource://gre/modules/NetUtil.jsm:128:18 Then the message box appears. When I close it, I get : JavaScript error: resource://gre/modules/JSONFile.jsm, line 173: Error: Data is not ready. JavaScript error: resource://gre/modules/LoginManager.jsm, line 488: NS_ERROR_XPC_JAVASCRIPT_ERROR_WITH_DETAILS: [JavaScript Error: "Data is not ready." {file: "resource://gre/modules/JSONFile.jsm" line: 173}]'[JavaScript Error: "Data is not ready." {file: "resource://gre/modules/JSONFile.jsm" line: 173}]' when calling method: [nsILoginManagerStorage::findLogins] JavaScript error: resource://gre/modules/LoginManager.jsm, line 488: NS_ERROR_XPC_JAVASCRIPT_ERROR_WITH_DETAILS: [JavaScript Error: "Data is not ready." {file: "resource://gre/modules/JSONFile.jsm" line: 173}]'[JavaScript Error: "Data is not ready." {file: "resource://gre/modules/JSONFile.jsm" line: 173}]' when calling method: [nsILoginManagerStorage::findLogins] Thunderbird opens in safe mode. ProblemType: Bug DistroRelease: Ubuntu 20.10 Package: thunderbird 1:78.3.2+build1-0ubuntu1 ProcVersionSignature: Ubuntu 5.8.0-25.26-generic 5.8.14 Uname: Linux 5.8.0-25-generic x86_64 AddonCompatCheckDisabled: False ApportVersion: 2.20.11-0ubuntu50 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: jpaul 3583 F.... pulseaudio /dev/snd/controlC2: jpaul 3583 F.... pulseaudio /dev/snd/controlC1: jpaul 3583 F.... pulseaudio BuildID: 20201006011220 CasperMD5CheckResult: skip Channel: Unavailable CurrentDesktop: ubuntu:GNOME Date: Tue Oct 27 22:13:45 2020 ForcedLayersAccel: False IncompatibleExtensions: Lightning - {e2fda1a4-762b-4020-b5ad-a41df1933103} Français Language Pack - langpack...@thunderbird.mozilla.org English (GB) Language Pack - langpack-en...@thunderbird.mozilla.org Thunderbird (default) - {972ce4c6-7e08-4474-a285-3208198ce6fd} InstallationDate: Installed on 2020-04-10 (200 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Beta amd64 (20200402) IpRoute: default via 192.168.0.254 dev wlp4s6 proto dhcp metric 600 169.254.0.0/16 dev wlp4s6 scope link metric 1000 192.168.0.0/24 dev wlp4s6 proto kernel scope link src 192.168.0.10 metric 600 Plugins: Shockwave Flash - /usr/lib/adobe-flashplugin/libflashplayer.so (adobe-flashplugin) PrefErrors: Unexpected character ',' before close parenthesis @ /usr/lib/thunderbird/omni.ja:greprefs.js:732 PrefSources: prefs.js Profiles: Profile0 (Default) - LastVersion=78.3.2/20201006011220 (In use) RelatedPackageVersions: adobe-flashplugin 1:20201013.1-0ubuntu1 RunningIncompatibleAddons: True SourcePackage: thunderbird UpgradeStatus: Upgraded to groovy on 2020-10-24 (3 days ago) dmi.bios.date: 08/05/2015 dmi.bios.release: 4.6 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: P2.80 dmi.board.name: 970 Extreme4 dmi.board.vendor: ASRock dmi.chassis.asset.tag: To Be Filled By O.E.M. dmi.chassis.type: 3 dmi.chassis.vendor: To Be Filled By O.E.M. dmi.chassis.version: To Be Filled By O.E.M. dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP2.80:bd08/05/2015:br4.6:svnToBeFilledByO.E.M.:pnToBeFilledByO.E.M.:pvrToBeFilledByO.E.M.:rvnASRock:rn970Extreme4:rvr:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.: dmi.product.family: To Be Filled By O.E.M. dmi.product.name: To Be Filled By O.E.M. dmi.product.sku: To Be Filled By O.E.M. dmi.product.version: To Be Filled By O.E.M. dmi.sys.vendor: To Be Filled By O.E.M. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/1901778/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp