Thank you for your bug report, it seems it's trying to apply offline
updates which isn't something currently working on deb based
distribution and shouldn't be proposed. Do you have that item proposed
after a restart still? Could you add the 'journalctl -b 0' log from the
system after triggering the issue?
** Changed in: gnome-software (Ubuntu)
Importance: Undecided => Low
** Changed in: gnome-software (Ubuntu)
Status: New => Incomplete
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https://bugs.launchpad.net/bugs/1900167
Title:
gnome-software Unable to install updates
Status in gnome-software package in Ubuntu:
Incomplete
Bug description:
Click on 'Updates' and then on 'Restart & Update' I have a message:
Unable to install updates: GDBus.error... Prepared update not
found:/var/lib/PackageKit/prepared-update
corrado@corrado-x2-gg-1009:~$ apt policy gnome-software
gnome-software:
Installed: 3.38.0-2build1
Candidate: 3.38.0-2build1
Version table:
*** 3.38.0-2build1 500
500 http://archive.ubuntu.com/ubuntu groovy/universe amd64 Packages
100 /var/lib/dpkg/status
corrado@corrado-x2-gg-1009:~$ inxi -Fx
System:
Host: corrado-x2-gg-1009 Kernel: 5.8.0-23-generic x86_64 bits: 64
compiler: gcc v: 10.2.0 Desktop: N/A Distro: Ubuntu 20.10 (Groovy Gorilla)
Machine:
Type: Desktop Mobo: ASRock model: H110M-G/M.2
serial: <superuser/root required> UEFI: American Megatrends v: P1.10
date: 05/11/2017
CPU:
Info: Dual Core model: Intel Core i3-7100 bits: 64 type: MT MCP
arch: Kaby Lake rev: 9 L2 cache: 3072 KiB
flags: avx avx2 lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx
bogomips: 31199
Speed: 800 MHz min/max: 800/3900 MHz Core speeds (MHz): 1: 800 2: 800
3: 800 4: 800
Graphics:
Device-1: Intel HD Graphics 630 vendor: ASRock driver: i915 v: kernel
bus ID: 00:02.0
Display: x11 server: X.Org 1.20.8 driver: modesetting unloaded: fbdev,vesa
resolution: 1920x1080~60Hz
OpenGL: renderer: Mesa Intel HD Graphics 630 (KBL GT2) v: 4.6 Mesa 20.2.0
direct render: Yes
Audio:
Device-1: Intel 100 Series/C230 Series Family HD Audio vendor: ASRock
driver: snd_hda_intel v: kernel bus ID: 00:1f.3
Device-2: Logitech QuickCam Pro 9000 type: USB
driver: snd-usb-audio,uvcvideo bus ID: 1-8:4
Sound Server: ALSA v: k5.8.0-23-generic
Network:
Device-1: Intel Ethernet I219-V vendor: ASRock driver: e1000e v: 3.2.6-k
port: f040 bus ID: 00:1f.6
IF: enp0s31f6 state: up speed: 100 Mbps duplex: full
mac: 70:85:c2:44:7b:86
Drives:
Local Storage: total: 2.05 TiB used: 9.42 GiB (0.4%)
ID-1: /dev/nvme0n1 vendor: Kingston model: SKC2000M8250G size: 232.89 GiB
ID-2: /dev/sda vendor: Toshiba model: DT01ACA100 size: 931.51 GiB
ID-3: /dev/sdb vendor: Hitachi model: HDS721010CLA332 size: 931.51 GiB
Partition:
ID-1: / size: 31.25 GiB used: 9.41 GiB (30.1%) fs: ext4
dev: /dev/nvme0n1p2
Swap:
ID-1: swap-1 type: partition size: 8.00 GiB used: 0 KiB (0.0%)
dev: /dev/sda2
Sensors:
System Temperatures: cpu: 43.5 C mobo: N/A
Fan Speeds (RPM): N/A
Info:
Processes: 224 Uptime: 3h 13m Memory: 7.48 GiB used: 1.66 GiB (22.2%)
Init: systemd runlevel: 5 Compilers: gcc: N/A Packages: 1874 Shell: Bash
v: 5.0.17 inxi: 3.1.07
corrado@corrado-x2-gg-1009:~$
ProblemType: Bug
DistroRelease: Ubuntu 20.10
Package: gnome-software 3.38.0-2build1
ProcVersionSignature: Ubuntu 5.8.0-23.24-generic 5.8.14
Uname: Linux 5.8.0-23-generic x86_64
ApportVersion: 2.20.11-0ubuntu50
Architecture: amd64
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Fri Oct 16 18:20:00 2020
InstallationDate: Installed on 2020-10-10 (6 days ago)
InstallationMedia: Ubuntu 20.10 "Groovy Gorilla" - Beta amd64 (20201009.1)
InstalledPlugins:
gnome-software-plugin-flatpak N/A
gnome-software-plugin-snap 3.38.0-2build1
SourcePackage: gnome-software
UpgradeStatus: No upgrade log present (probably fresh install)
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