According to the log in the #1, the bluetooth sound card is not in the pulseaudio.
Default Sink: alsa_output.pci-0000_00_1f.3.analog-stereo -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1899310 Title: the bluetooth headphone, although connected, the sound comes out of the notebook speakers Status in alsa-driver package in Ubuntu: New Bug description: the bluetooth headphone, although connected, the sound comes out of the notebook speakers. I can only use wired headphones. ProblemType: Bug DistroRelease: Ubuntu 20.10 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 5.8.0-21.22-generic 5.8.13 Uname: Linux 5.8.0-21-generic x86_64 ApportVersion: 2.20.11-0ubuntu49 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: ricardo 1300 F.... pulseaudio /dev/snd/pcmC0D0p: ricardo 1300 F...m pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Sat Oct 10 23:23:53 2020 InstallationDate: Installed on 2020-10-11 (0 days ago) InstallationMedia: Ubuntu 20.10 "Groovy Gorilla" - Beta amd64 (20201009.1) PackageArchitecture: all PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: Daemon not responding. RebootRequiredPkgs: linux-image-5.8.0-22-generic linux-base SourcePackage: alsa-driver Symptom: audio Title: Bluetooth sound card not detected UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/11/2017 dmi.bios.release: 1.11 dmi.bios.vendor: Insyde Corp. dmi.bios.version: V1.11 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: T-Rex_SK dmi.board.vendor: Acer dmi.board.version: V1.11 dmi.chassis.type: 10 dmi.chassis.vendor: Acer dmi.chassis.version: V1.11 dmi.ec.firmware.release: 1.8 dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.11:bd08/11/2017:br1.11:efr1.8:svnAcer:pnAspireES1-572:pvrV1.11:rvnAcer:rnT-Rex_SK:rvrV1.11:cvnAcer:ct10:cvrV1.11: dmi.product.family: SKL dmi.product.name: Aspire ES1-572 dmi.product.sku: Aspire ES1-572_1085_V1.11 dmi.product.version: V1.11 dmi.sys.vendor: Acer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1899310/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp