This bug also happens to me. My resolution is 1366 x 768 and is working again after disabling the Ubuntu dock in the extensions app.
-- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-shell-extension-ubuntu-dock in Ubuntu. https://bugs.launchpad.net/bugs/1872268 Title: Gnome Shell completely freezes in Ubuntu 20.04 when clicking outside of app icon folders (when ubuntu-dock is loaded) Status in gnome-shell-extension-ubuntu-dock package in Ubuntu: Confirmed Bug description: Description: Ubuntu Focal Fossa (development branch) Release: 20.04 Bug: Gnome shell while opening app drawer, clicking on an app folder and clicking on the blank area freezes gnome shell and it makes the session completely unusable and non recoverable. How to reproduce: 1- Click 9 dots on bottom corner of dash (the app launcher button), wait for the app grid to show up. 2- Click on an app folder to open it. 3- Click on the blank area outside of the opened folder dialog. 4- Gnome shell gets freezes and never come back from this state, on both wayland session and x11 session. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: gnome-shell 3.36.1-4ubuntu1 ProcVersionSignature: Ubuntu 5.4.0-21.25-generic 5.4.27 Uname: Linux 5.4.0-21-generic x86_64 NonfreeKernelModules: wl ApportVersion: 2.20.11-0ubuntu26 Architecture: amd64 CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Sun Apr 12 12:00:13 2020 DisplayManager: gdm3 InstallationDate: Installed on 2020-04-11 (0 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Alpha amd64 (20200329) RelatedPackageVersions: mutter-common 3.36.1-3ubuntu1 SourcePackage: gnome-shell UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell-extension-ubuntu-dock/+bug/1872268/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
