Hi, Mr. Wang.

I don't know how but in the next day it just worked normally.

Thank you anyways! :)

On Mon, Sep 21, 2020 at 12:30 AM Hui Wang <1896...@bugs.launchpad.net>
wrote:

> Please test this: https://bugs.launchpad.net/ubuntu/+source/linux-
> firmware/+bug/1892714/comments/46
> <https://bugs.launchpad.net/ubuntu/+source/linux-firmware/+bug/1892714/comments/46>
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1896349
>
> Title:
>   PCI/internal sound card not detected
>
> Status in alsa-driver package in Ubuntu:
>   New
>
> Bug description:
>   Description:  Ubuntu 20.04.1 LTS
>   Release:      20.04
>
>   I can select my default audio hardware
>
>   When I test it, doesn't work.
>
>   When watching a Youtube video, for example, audio doesn't work as
>   well.
>
>   Thru the command lspci, this shows up:
>
>   00:00.0 Host bridge: Intel Corporation Device 8a12 (rev 03)
>   00:02.0 VGA compatible controller: Intel Corporation Iris Plus Graphics
> G7 (rev 07)
>   00:04.0 Signal processing controller: Intel Corporation Device 8a03 (rev
> 03)
>   00:0d.0 USB controller: Intel Corporation Ice Lake Thunderbolt 3 USB
> Controller (rev 03)
>   00:14.0 USB controller: Intel Corporation Ice Lake-LP USB 3.1 xHCI Host
> Controller (rev 30)
>   00:14.2 RAM memory: Intel Corporation Device 34ef (rev 30)
>   00:14.3 Network controller: Intel Corporation Killer Wi-Fi 6 AX1650i
> 160MHz Wireless Network Adapter (201NGW) (rev 30)
>   00:15.0 Serial bus controller [0c80]: Intel Corporation Ice Lake-LP
> Serial IO I2C Controller #0 (rev 30)
>   00:15.1 Serial bus controller [0c80]: Intel Corporation Ice Lake-LP
> Serial IO I2C Controller #1 (rev 30)
>   00:16.0 Communication controller: Intel Corporation Management Engine
> Interface (rev 30)
>   00:17.0 RAID bus controller: Intel Corporation 82801 Mobile SATA
> Controller [RAID mode] (rev 30)
>   00:1c.0 PCI bridge: Intel Corporation Ice Lake-LP PCI Express Root Port
> #5 (rev 30)
>   00:1d.0 PCI bridge: Intel Corporation Ice Lake-LP PCI Express Root Port
> #9 (rev 30)
>   00:1d.4 PCI bridge: Intel Corporation Device 34b4 (rev 30)
>   00:1d.6 PCI bridge: Intel Corporation Device 34b6 (rev 30)
>   00:1f.0 ISA bridge: Intel Corporation Ice Lake-LP LPC Controller (rev 30)
>   00:1f.3 Multimedia audio controller: Intel Corporation Smart Sound
> Technology Audio Controller (rev 30)
>   00:1f.4 SMBus: Intel Corporation Ice Lake-LP SMBus Controller (rev 30)
>   00:1f.5 Serial bus controller [0c80]: Intel Corporation Ice Lake-LP SPI
> Controller (rev 30)
>   01:00.0 3D controller: NVIDIA Corporation GP108M [GeForce MX330] (rev a1)
>   02:00.0 Unassigned class [ff00]: Realtek Semiconductor Co., Ltd. RTS522A
> PCI Express Card Reader (rev 01)
>   03:00.0 Non-Volatile memory controller: Intel Corporation Device 0975
> (rev 03)
>   04:00.0 Non-Volatile memory controller: Intel Corporation Device 0975
>
>   ProblemType: Bug
>   DistroRelease: Ubuntu 20.04
>   Package: alsa-base 1.0.25+dfsg-0ubuntu5
>   ProcVersionSignature: Ubuntu 5.4.0-47.51-generic 5.4.55
>   Uname: Linux 5.4.0-47-generic x86_64
>   ApportVersion: 2.20.11-0ubuntu27.8
>   Architecture: amd64
>   AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq',
> '/dev/snd/timer'] failed with exit code 1:
>   CasperMD5CheckResult: skip
>   CurrentDesktop: ubuntu:GNOME
>   Date: Sat Sep 19 19:24:38 2020
>   InstallationDate: Installed on 2020-09-19 (0 days ago)
>   InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64
> (20200731)
>   PackageArchitecture: all
>   SourcePackage: alsa-driver
>   Symptom: audio
>   Title: PCI/internal sound card not detected
>   UpgradeStatus: No upgrade log present (probably fresh install)
>   dmi.bios.date: 02/13/2020
>   dmi.bios.vendor: Insyde
>   dmi.bios.version: F.04
>   dmi.board.asset.tag: Type2 - Board Asset Tag
>   dmi.board.name: 875C
>   dmi.board.vendor: HP
>   dmi.board.version: 10.23
>   dmi.chassis.asset.tag: Chassis Asset Tag
>   dmi.chassis.type: 10
>   dmi.chassis.vendor: HP
>   dmi.chassis.version: Chassis Version
>   dmi.modalias:
> dmi:bvnInsyde:bvrF.04:bd02/13/2020:svnHP:pnHPENVYLaptop17m-cg0xxx:pvrType1ProductConfigId:rvnHP:rn875C:rvr10.23:cvnHP:ct10:cvrChassisVersion:
>   dmi.product.family: 103C_5335KV HP Envy
>   dmi.product.name: HP ENVY Laptop 17m-cg0xxx
>   dmi.product.sku: 9XM78UA#ABA
>   dmi.product.version: Type1ProductConfigId
>   dmi.sys.vendor: HP
>
> To manage notifications about this bug go to:
>
> https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1896349/+subscriptions
>

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1896349

Title:
  PCI/internal sound card not detected

Status in alsa-driver package in Ubuntu:
  New

Bug description:
  Description:  Ubuntu 20.04.1 LTS
  Release:      20.04

  I can select my default audio hardware

  When I test it, doesn't work.

  When watching a Youtube video, for example, audio doesn't work as
  well.

  Thru the command lspci, this shows up:

  00:00.0 Host bridge: Intel Corporation Device 8a12 (rev 03)
  00:02.0 VGA compatible controller: Intel Corporation Iris Plus Graphics G7 
(rev 07)
  00:04.0 Signal processing controller: Intel Corporation Device 8a03 (rev 03)
  00:0d.0 USB controller: Intel Corporation Ice Lake Thunderbolt 3 USB 
Controller (rev 03)
  00:14.0 USB controller: Intel Corporation Ice Lake-LP USB 3.1 xHCI Host 
Controller (rev 30)
  00:14.2 RAM memory: Intel Corporation Device 34ef (rev 30)
  00:14.3 Network controller: Intel Corporation Killer Wi-Fi 6 AX1650i 160MHz 
Wireless Network Adapter (201NGW) (rev 30)
  00:15.0 Serial bus controller [0c80]: Intel Corporation Ice Lake-LP Serial IO 
I2C Controller #0 (rev 30)
  00:15.1 Serial bus controller [0c80]: Intel Corporation Ice Lake-LP Serial IO 
I2C Controller #1 (rev 30)
  00:16.0 Communication controller: Intel Corporation Management Engine 
Interface (rev 30)
  00:17.0 RAID bus controller: Intel Corporation 82801 Mobile SATA Controller 
[RAID mode] (rev 30)
  00:1c.0 PCI bridge: Intel Corporation Ice Lake-LP PCI Express Root Port #5 
(rev 30)
  00:1d.0 PCI bridge: Intel Corporation Ice Lake-LP PCI Express Root Port #9 
(rev 30)
  00:1d.4 PCI bridge: Intel Corporation Device 34b4 (rev 30)
  00:1d.6 PCI bridge: Intel Corporation Device 34b6 (rev 30)
  00:1f.0 ISA bridge: Intel Corporation Ice Lake-LP LPC Controller (rev 30)
  00:1f.3 Multimedia audio controller: Intel Corporation Smart Sound Technology 
Audio Controller (rev 30)
  00:1f.4 SMBus: Intel Corporation Ice Lake-LP SMBus Controller (rev 30)
  00:1f.5 Serial bus controller [0c80]: Intel Corporation Ice Lake-LP SPI 
Controller (rev 30)
  01:00.0 3D controller: NVIDIA Corporation GP108M [GeForce MX330] (rev a1)
  02:00.0 Unassigned class [ff00]: Realtek Semiconductor Co., Ltd. RTS522A PCI 
Express Card Reader (rev 01)
  03:00.0 Non-Volatile memory controller: Intel Corporation Device 0975 (rev 03)
  04:00.0 Non-Volatile memory controller: Intel Corporation Device 0975

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu5
  ProcVersionSignature: Ubuntu 5.4.0-47.51-generic 5.4.55
  Uname: Linux 5.4.0-47-generic x86_64
  ApportVersion: 2.20.11-0ubuntu27.8
  Architecture: amd64
  AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', 
'/dev/snd/timer'] failed with exit code 1:
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  Date: Sat Sep 19 19:24:38 2020
  InstallationDate: Installed on 2020-09-19 (0 days ago)
  InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731)
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Title: PCI/internal sound card not detected
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 02/13/2020
  dmi.bios.vendor: Insyde
  dmi.bios.version: F.04
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: 875C
  dmi.board.vendor: HP
  dmi.board.version: 10.23
  dmi.chassis.asset.tag: Chassis Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: HP
  dmi.chassis.version: Chassis Version
  dmi.modalias: 
dmi:bvnInsyde:bvrF.04:bd02/13/2020:svnHP:pnHPENVYLaptop17m-cg0xxx:pvrType1ProductConfigId:rvnHP:rn875C:rvr10.23:cvnHP:ct10:cvrChassisVersion:
  dmi.product.family: 103C_5335KV HP Envy
  dmi.product.name: HP ENVY Laptop 17m-cg0xxx
  dmi.product.sku: 9XM78UA#ABA
  dmi.product.version: Type1ProductConfigId
  dmi.sys.vendor: HP

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