Status changed to 'Confirmed' because the bug affects multiple users. ** Changed in: bluez (Ubuntu) Status: New => Confirmed
-- You received this bug notification because you are a member of Desktop Packages, which is subscribed to pulseaudio in Ubuntu. https://bugs.launchpad.net/bugs/1881612 Title: Intel AX1650i Bluetooth will not work in HSP/HFP (Headset/Hands-free) Status in bluez package in Ubuntu: Confirmed Status in linux package in Ubuntu: Confirmed Status in pulseaudio package in Ubuntu: Confirmed Bug description: On Dell Inspiron 3593 running Ubuntu 20.04, Bluetooth Headset Vipex VX-BH001 works in A2DP, but not in HSP/HFP. (So it cannot be used as a microphone.) Same headset works correctly on an older Dell Latitude under both 20.04 and 18.04, and works on the same laptop when using an external USB bluetooth adapter, so I conclude the issue is probably with the iwlwifi driver or firmware. The bluetooth headset pairs okay, but in sound settings if I switch configuration to "Headset Head Unit (HSP/HFP)", then the "test" dialog under "output" will not play sound, and the "input" panel does not show any incoming audio. I tried upgrading to -proposed kernel and installing updated firmware in /lib/firmware, but without improvement. I also note that 'modinfo iwlwifi' on my laptop lists support for firmware up to iwlwifi-Qu-c0-hr-b0-52.ucode, but linux-firmware.git has newer firmware published: iwlwifi-Qu-c0-jf-b0-55.ucode ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: pulseaudio 1:13.99.1-1ubuntu3.3 ProcVersionSignature: Ubuntu 5.6.0-1011.11-oem 5.6.14 Uname: Linux 5.6.0-1011-oem x86_64 ApportVersion: 2.20.11-0ubuntu27.2 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: magnus 207273 F.... pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Mon Jun 1 10:58:12 2020 InstallationDate: Installed on 2020-05-24 (8 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: pulseaudio Symptom: audio Symptom_Card: Vipex VX-BH001 Symptom_DevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: magnus 207273 F.... pulseaudio Symptom_Type: No sound at all Title: [Vipex VX-BH001, recording] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 03/24/2020 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.8.0 dmi.board.name: 0TGVJN dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.8.0:bd03/24/2020:svnDellInc.:pnInspiron3593:pvr:rvnDellInc.:rn0TGVJN:rvrA00:cvnDellInc.:ct10:cvr: dmi.product.family: Inspiron dmi.product.name: Inspiron 3593 dmi.product.sku: 0979 dmi.sys.vendor: Dell Inc. --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27.2 Architecture: amd64 CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2020-05-24 (9 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) InterestingModules: rfcomm bnep btusb bluetooth MachineType: Dell Inc. Inspiron 3593 Package: pulseaudio PackageArchitecture: amd64 ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_US.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.6.0-1011-oem root=UUID=e02d97a7-7307-4838-8fdc-65824f3ea646 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.6.0-1011.11-oem 5.6.14 Tags: focal Uname: Linux 5.6.0-1011-oem x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 03/24/2020 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.8.0 dmi.board.name: 0TGVJN dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.8.0:bd03/24/2020:svnDellInc.:pnInspiron3593:pvr:rvnDellInc.:rn0TGVJN:rvrA00:cvnDellInc.:ct10:cvr: dmi.product.family: Inspiron dmi.product.name: Inspiron 3593 dmi.product.sku: 0979 dmi.sys.vendor: Dell Inc. hciconfig: hci0: Type: Primary Bus: USB BD Address: AC:67:5D:DF:7C:A2 ACL MTU: 1021:4 SCO MTU: 96:6 UP RUNNING PSCAN ISCAN RX bytes:21346 acl:112 sco:0 events:1029 errors:0 TX bytes:225218 acl:347 sco:1 commands:348 errors:0 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/bluez/+bug/1881612/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp