I am getting the same issue with a new device. Everything works fine on one BT USB, but the intel one fails. It is a PCIe card with Intel AX200 Wifi+BT, with BT being passed through a USB header.
First boot with new card (dmesg): ``` [ 20.708957] Bluetooth: Core ver 2.22 [ 20.708971] Bluetooth: HCI device and connection manager initialized [ 20.708974] Bluetooth: HCI socket layer initialized [ 20.708975] Bluetooth: L2CAP socket layer initialized [ 20.708978] Bluetooth: SCO socket layer initialized [ 20.718527] usbcore: registered new interface driver btusb [ 20.719034] Bluetooth: hci0: Bootloader revision 0.3 build 0 week 24 2017 [ 20.720327] Bluetooth: hci0: Device revision is 1 [ 20.720328] Bluetooth: hci0: Secure boot is enabled [ 20.720329] Bluetooth: hci0: OTP lock is enabled [ 20.720329] Bluetooth: hci0: API lock is enabled [ 20.720330] Bluetooth: hci0: Debug lock is disabled [ 20.720331] Bluetooth: hci0: Minimum firmware build 1 week 10 2014 [ 20.725091] Bluetooth: hci0: Found device firmware: intel/ibt-20-1-3.sfi [ 21.839173] Bluetooth: BNEP (Ethernet Emulation) ver 1.3 [ 21.839174] Bluetooth: BNEP filters: protocol multicast [ 21.839176] Bluetooth: BNEP socket layer initialized [ 22.274234] Bluetooth: hci0: Waiting for firmware download to complete [ 22.275022] Bluetooth: hci0: Firmware loaded in 1519998 usecs [ 22.275058] Bluetooth: hci0: Waiting for device to boot [ 22.289027] Bluetooth: hci0: Device booted in 13657 usecs [ 22.289187] Bluetooth: hci0: Found Intel DDC parameters: intel/ibt-20-1-3.ddc [ 22.290032] Bluetooth: hci0: Failed to send Intel_Write_DDC (-22) [ 35.565521] Bluetooth: RFCOMM TTY layer initialized [ 35.565525] Bluetooth: RFCOMM socket layer initialized [ 35.565527] Bluetooth: RFCOMM ver 1.11 ``` Next boot: ``` [ 19.608303] Bluetooth: Core ver 2.22 [ 19.608315] Bluetooth: HCI device and connection manager initialized [ 19.608318] Bluetooth: HCI socket layer initialized [ 19.608319] Bluetooth: L2CAP socket layer initialized [ 19.608321] Bluetooth: SCO socket layer initialized [ 19.616842] usbcore: registered new interface driver btusb [ 19.617945] Bluetooth: hci0: Firmware revision 0.0 build 128 week 11 2020 [ 20.872710] Bluetooth: BNEP (Ethernet Emulation) ver 1.3 [ 20.872711] Bluetooth: BNEP filters: protocol multicast [ 20.872714] Bluetooth: BNEP socket layer initialized [ 34.561042] Bluetooth: RFCOMM TTY layer initialized [ 34.561048] Bluetooth: RFCOMM socket layer initialized [ 34.561050] Bluetooth: RFCOMM ver 1.11 ``` `lsusb -v`: ``` Bus 003 Device 003: ID 8087:0029 Intel Corp. Device Descriptor: bLength 18 bDescriptorType 1 bcdUSB 2.01 bDeviceClass 224 Wireless bDeviceSubClass 1 Radio Frequency bDeviceProtocol 1 Bluetooth bMaxPacketSize0 64 idVendor 0x8087 Intel Corp. idProduct 0x0029 bcdDevice 0.01 iManufacturer 0 iProduct 0 iSerial 0 bNumConfigurations 1 Configuration Descriptor: bLength 9 bDescriptorType 2 wTotalLength 0x00c8 bNumInterfaces 2 bConfigurationValue 1 iConfiguration 0 bmAttributes 0xe0 Self Powered Remote Wakeup MaxPower 100mA Interface Descriptor: bLength 9 bDescriptorType 4 bInterfaceNumber 0 bAlternateSetting 0 bNumEndpoints 3 bInterfaceClass 224 Wireless bInterfaceSubClass 1 Radio Frequency bInterfaceProtocol 1 Bluetooth iInterface 0 Endpoint Descriptor: bLength 7 bDescriptorType 5 bEndpointAddress 0x81 EP 1 IN bmAttributes 3 Transfer Type Interrupt Synch Type None Usage Type Data wMaxPacketSize 0x0040 1x 64 bytes bInterval 1 Endpoint Descriptor: bLength 7 bDescriptorType 5 bEndpointAddress 0x02 EP 2 OUT bmAttributes 2 Transfer Type Bulk Synch Type None Usage Type Data wMaxPacketSize 0x0040 1x 64 bytes bInterval 1 Endpoint Descriptor: bLength 7 bDescriptorType 5 bEndpointAddress 0x82 EP 2 IN bmAttributes 2 Transfer Type Bulk Synch Type None Usage Type Data wMaxPacketSize 0x0040 1x 64 bytes bInterval 1 Interface Descriptor: bLength 9 bDescriptorType 4 bInterfaceNumber 1 bAlternateSetting 0 bNumEndpoints 2 bInterfaceClass 224 Wireless bInterfaceSubClass 1 Radio Frequency bInterfaceProtocol 1 Bluetooth iInterface 0 Endpoint Descriptor: bLength 7 bDescriptorType 5 bEndpointAddress 0x03 EP 3 OUT bmAttributes 1 Transfer Type Isochronous Synch Type None Usage Type Data wMaxPacketSize 0x0000 1x 0 bytes bInterval 1 Endpoint Descriptor: bLength 7 bDescriptorType 5 bEndpointAddress 0x83 EP 3 IN bmAttributes 1 Transfer Type Isochronous Synch Type None Usage Type Data wMaxPacketSize 0x0000 1x 0 bytes bInterval 1 Interface Descriptor: bLength 9 bDescriptorType 4 bInterfaceNumber 1 bAlternateSetting 1 bNumEndpoints 2 bInterfaceClass 224 Wireless bInterfaceSubClass 1 Radio Frequency bInterfaceProtocol 1 Bluetooth iInterface 0 Endpoint Descriptor: bLength 7 bDescriptorType 5 bEndpointAddress 0x03 EP 3 OUT bmAttributes 1 Transfer Type Isochronous Synch Type None Usage Type Data wMaxPacketSize 0x0009 1x 9 bytes bInterval 1 Endpoint Descriptor: bLength 7 bDescriptorType 5 bEndpointAddress 0x83 EP 3 IN bmAttributes 1 Transfer Type Isochronous Synch Type None Usage Type Data wMaxPacketSize 0x0009 1x 9 bytes bInterval 1 Interface Descriptor: bLength 9 bDescriptorType 4 bInterfaceNumber 1 bAlternateSetting 2 bNumEndpoints 2 bInterfaceClass 224 Wireless bInterfaceSubClass 1 Radio Frequency bInterfaceProtocol 1 Bluetooth iInterface 0 Endpoint Descriptor: bLength 7 bDescriptorType 5 bEndpointAddress 0x03 EP 3 OUT bmAttributes 1 Transfer Type Isochronous Synch Type None Usage Type Data wMaxPacketSize 0x0011 1x 17 bytes bInterval 1 Endpoint Descriptor: bLength 7 bDescriptorType 5 bEndpointAddress 0x83 EP 3 IN bmAttributes 1 Transfer Type Isochronous Synch Type None Usage Type Data wMaxPacketSize 0x0011 1x 17 bytes bInterval 1 Interface Descriptor: bLength 9 bDescriptorType 4 bInterfaceNumber 1 bAlternateSetting 3 bNumEndpoints 2 bInterfaceClass 224 Wireless bInterfaceSubClass 1 Radio Frequency bInterfaceProtocol 1 Bluetooth iInterface 0 Endpoint Descriptor: bLength 7 bDescriptorType 5 bEndpointAddress 0x03 EP 3 OUT bmAttributes 1 Transfer Type Isochronous Synch Type None Usage Type Data wMaxPacketSize 0x0019 1x 25 bytes bInterval 1 Endpoint Descriptor: bLength 7 bDescriptorType 5 bEndpointAddress 0x83 EP 3 IN bmAttributes 1 Transfer Type Isochronous Synch Type None Usage Type Data wMaxPacketSize 0x0019 1x 25 bytes bInterval 1 Interface Descriptor: bLength 9 bDescriptorType 4 bInterfaceNumber 1 bAlternateSetting 4 bNumEndpoints 2 bInterfaceClass 224 Wireless bInterfaceSubClass 1 Radio Frequency bInterfaceProtocol 1 Bluetooth iInterface 0 Endpoint Descriptor: bLength 7 bDescriptorType 5 bEndpointAddress 0x03 EP 3 OUT bmAttributes 1 Transfer Type Isochronous Synch Type None Usage Type Data wMaxPacketSize 0x0021 1x 33 bytes bInterval 1 Endpoint Descriptor: bLength 7 bDescriptorType 5 bEndpointAddress 0x83 EP 3 IN bmAttributes 1 Transfer Type Isochronous Synch Type None Usage Type Data wMaxPacketSize 0x0021 1x 33 bytes bInterval 1 Interface Descriptor: bLength 9 bDescriptorType 4 bInterfaceNumber 1 bAlternateSetting 5 bNumEndpoints 2 bInterfaceClass 224 Wireless bInterfaceSubClass 1 Radio Frequency bInterfaceProtocol 1 Bluetooth iInterface 0 Endpoint Descriptor: bLength 7 bDescriptorType 5 bEndpointAddress 0x03 EP 3 OUT bmAttributes 1 Transfer Type Isochronous Synch Type None Usage Type Data wMaxPacketSize 0x0031 1x 49 bytes bInterval 1 Endpoint Descriptor: bLength 7 bDescriptorType 5 bEndpointAddress 0x83 EP 3 IN bmAttributes 1 Transfer Type Isochronous Synch Type None Usage Type Data wMaxPacketSize 0x0031 1x 49 bytes bInterval 1 Interface Descriptor: bLength 9 bDescriptorType 4 bInterfaceNumber 1 bAlternateSetting 6 bNumEndpoints 2 bInterfaceClass 224 Wireless bInterfaceSubClass 1 Radio Frequency bInterfaceProtocol 1 Bluetooth iInterface 0 Endpoint Descriptor: bLength 7 bDescriptorType 5 bEndpointAddress 0x03 EP 3 OUT bmAttributes 1 Transfer Type Isochronous Synch Type None Usage Type Data wMaxPacketSize 0x003f 1x 63 bytes bInterval 1 Endpoint Descriptor: bLength 7 bDescriptorType 5 bEndpointAddress 0x83 EP 3 IN bmAttributes 1 Transfer Type Isochronous Synch Type None Usage Type Data wMaxPacketSize 0x003f 1x 63 bytes bInterval 1 Binary Object Store Descriptor: bLength 5 bDescriptorType 15 wTotalLength 0x000c bNumDeviceCaps 1 USB 2.0 Extension Device Capability: bLength 7 bDescriptorType 16 bDevCapabilityType 2 bmAttributes 0x0000040e BESL Link Power Management (LPM) Supported BESL value 1024 us can't get debug descriptor: Resource temporarily unavailable Device Status: 0x0001 Self Powered ``` -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to pulseaudio in Ubuntu. https://bugs.launchpad.net/bugs/1871794 Title: [Bluetooth] No audio output/input in HSP/HFP mode Status in pulseaudio package in Ubuntu: Confirmed Bug description: I'm testing with Sony bluetooth headset SBH20, works fine in A2DP profile, but I can't get audio input and output work in HSP/HFP profile. [Reproduce steps] 1. Scan and pair BT headset in Bluetooth setting 2. Switch to HSP/HFP profile in Sound setting 3. Test sound output/input [Machine information] ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: pulseaudio 1:13.99.1-1ubuntu1 ProcVersionSignature: Ubuntu 5.4.0-21.25-generic 5.4.27 Uname: Linux 5.4.0-21-generic x86_64 ApportVersion: 2.20.11-0ubuntu25 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: ubuntu 1359 F.... pulseaudio CurrentDesktop: ubuntu:GNOME Date: Thu Apr 9 16:26:52 2020 InstallationDate: Installed on 2020-04-09 (0 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Beta amd64 (20200402) SourcePackage: pulseaudio Symptom: audio Symptom_Card: SBH20 Symptom_DevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: ubuntu 1359 F.... pulseaudio Symptom_Type: No sound at all Title: [SBH20, recording] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 09/17/2019 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.0.13 dmi.board.name: 0188D1 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 31 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.0.13:bd09/17/2019:svnDellInc.:pnXPS1373902-in-1:pvr:rvnDellInc.:rn0188D1:rvrA00:cvnDellInc.:ct31:cvr: dmi.product.family: XPS dmi.product.name: XPS 13 7390 2-in-1 dmi.product.sku: 08B0 dmi.sys.vendor: Dell Inc. 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