Since the upgrade from Kubuntu 19.10 to 20.04, the scanner of my HP Photosmart 5524 is not recognized anymore. And the HPLIP 3.20.3 utilities can not be used because of python problems...
-- You received this bug notification because you are a member of Desktop Packages, which is subscribed to hplip in Ubuntu. https://bugs.launchpad.net/bugs/1881401 Title: HPLIP, hp-doctor, hp-check should support Ubuntu 20.04 LTS with its package base Status in HPLIP: In Progress Status in hplip package in Ubuntu: Confirmed Bug description: Steps to reproduce: 1. Have Ubuntu 20.04 LTS installed 2. Install HPLIP with `sudo apt-get install hplip-gui` 3. Install all stuff to satisfy `hp-doctor` requirements by: sudo apt-get build-dep hplip sudo apt-get install build-essential libtool libtool-bin libcups2-dev cups-bsd cups-client avahi-utils gtk2-engines-pixbuf xsane python3-notify2 4. Run `hp-doctor` and `hp-check` Expected results: * `hp-doctor` ran successfully without errors * `hp-check` ran successfully without errors Actual results: ``` $ hp-doctor HP Linux Imaging and Printing System (ver. 3.20.3) Self Diagnse Utility and Healing Utility ver. 1.0 ... Checking for Dependencies.... warning: ubuntu-20.04 version is not supported. Using ubuntu-19.10 versions dependencies to verify and install... ... -------------- | PERMISSION | -------------- Missing Required Dependencies ----------------------------- error: 'libcups2' package is missing or 'cups' service is not running. error: 'python3-pyqt4' package is missing/incompatible error: 'gtk2-engines-pixbuf' package is missing/incompatible Missing Optional Dependencies ----------------------------- error: 'python3-dbus.mainloop.qt' package is missing/incompatible ... $ hp-check Saving output in log file: /home/mate/hp-check.log HP Linux Imaging and Printing System (ver. 3.20.3) Dependency/Version Check Utility ver. 15.1 ... ----------- | SUMMARY | ----------- Missing Required Dependencies ----------------------------- error: 'libcups2' package is missing/incompatible error: 'python3-pyqt4' package is missing/incompatible error: 'gtk2-engines-pixbuf' package is missing/incompatible Missing Optional Dependencies ----------------------------- error: 'python3-dbus.mainloop.qt' package is missing/incompatible Total Errors: 3 Total Warnings: 0 Done. ``` Note: many mentioned packages are already installed, Qt4 related packages are not installable: ``` $ sudo apt-get install libcups2 libcups2-dev Reading package lists... Done Building dependency tree Reading state information... Done libcups2 is already the newest version (2.3.1-9ubuntu1.1). libcups2-dev is already the newest version (2.3.1-9ubuntu1.1). 0 upgraded, 0 newly installed, 0 to remove and 0 not upgraded. $ sudo apt-get install gtk2-engines-pixbuf Reading package lists... Done Building dependency tree Reading state information... Done gtk2-engines-pixbuf is already the newest version (2.24.32-4ubuntu4). 0 upgraded, 0 newly installed, 0 to remove and 0 not upgraded. $ sudo apt-get install python3-pyqt4 Reading package lists... Done Building dependency tree Reading state information... Done E: Unable to locate package python3-pyqt4 $ sudo apt-get install python3-dbus.mainloop.qt Reading package lists... Done Building dependency tree Reading state information... Done E: Unable to locate package python3-dbus.mainloop.qt E: Couldn't find any package by glob 'python3-dbus.mainloop.qt' E: Couldn't find any package by regex 'python3-dbus.mainloop.qt' ``` Please consider to fix HPLIP package and support 20.04 LTS package base before 20.04.1 release! ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: hplip 3.20.3+dfsg0-2 ProcVersionSignature: Ubuntu 5.4.0-33.37-generic 5.4.34 Uname: Linux 5.4.0-33-generic x86_64 ApportVersion: 2.20.11-0ubuntu27.2 Architecture: amd64 CasperMD5CheckResult: skip CurrentDesktop: MATE Date: Sat May 30 12:25:39 2020 InstallationDate: Installed on 2020-04-23 (36 days ago) InstallationMedia: Ubuntu-MATE 20.04 LTS "Focal Fossa" - Release amd64 (20200423) Lpstat: Error: command ['lpstat', '-v'] failed with exit code 1: lpstat: No destinations added. Lsusb: Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 002 Device 002: ID 80ee:0021 VirtualBox USB Tablet Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Lsusb-t: /: Bus 02.Port 1: Dev 1, Class=root_hub, Driver=ohci-pci/12p, 12M |__ Port 1: Dev 2, If 0, Class=Human Interface Device, Driver=usbhid, 12M /: Bus 01.Port 1: Dev 1, Class=root_hub, Driver=ehci-pci/12p, 480M MachineType: innotek GmbH VirtualBox Papersize: a4 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-33-generic root=UUID=3947d85c-2c09-420b-802f-edf59648248a ro quiet splash SourcePackage: hplip UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 12/01/2006 dmi.bios.vendor: innotek GmbH dmi.bios.version: VirtualBox dmi.board.name: VirtualBox dmi.board.vendor: Oracle Corporation dmi.board.version: 1.2 dmi.chassis.type: 1 dmi.chassis.vendor: Oracle Corporation dmi.modalias: dmi:bvninnotekGmbH:bvrVirtualBox:bd12/01/2006:svninnotekGmbH:pnVirtualBox:pvr1.2:rvnOracleCorporation:rnVirtualBox:rvr1.2:cvnOracleCorporation:ct1:cvr: dmi.product.family: Virtual Machine dmi.product.name: VirtualBox dmi.product.version: 1.2 dmi.sys.vendor: innotek GmbH To manage notifications about this bug go to: https://bugs.launchpad.net/hplip/+bug/1881401/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
