Could you also add the 'journalctl -b 0' log after getting the issue? -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-software in Ubuntu. https://bugs.launchpad.net/bugs/1849977
Title: account not recognized in ubuntu software Status in gnome-software package in Ubuntu: Incomplete Bug description: it says wrong e-mail address or password when I try to log in ubuntu software To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-software/+bug/1849977/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp