For the records, I hit the same problem in Debian when trying to use
network-manager-fortisslvpn. I opened https://bugs.debian.org/962468 bug
report against Debian ppp package and proposed a patch.

** Bug watch added: Debian Bug tracker #962468
   https://bugs.debian.org/cgi-bin/bugreport.cgi?bug=962468

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https://bugs.launchpad.net/bugs/779328

Title:
  kernel module ppp_generic is missing

Status in ppp package in Ubuntu:
  New

Bug description:
  Binary package hint: ppp

  When I attempt to initiate a VPN connection, I get the following
  syslog:

  May  7 23:17:11 xxxxx NetworkManager[580]: <info> Starting VPN service 
'pptp'...
  May  7 23:17:11 xxxxx NetworkManager[580]: <info> VPN service 'pptp' started 
(org.freedesktop.NetworkManager.pptp), PID 3241
  May  7 23:17:11 xxxxx NetworkManager[580]: <info> VPN service 'pptp' 
appeared; activating connections
  May  7 23:17:11 xxxxx NetworkManager[580]: <info> VPN plugin state changed: 1
  May  7 23:17:12 xxxxx NetworkManager[580]: <info> VPN plugin state changed: 3
  May  7 23:17:12 xxxxx NetworkManager[580]: <info> VPN connection 'RCN' 
(Connect) reply received.
  May  7 23:17:12 xxxxx pppd[3243]: Plugin 
/usr/lib/pppd/2.4.5//nm-pptp-pppd-plugin.so loaded.
  May  7 23:17:12 xxxxx pppd[3243]: Couldn't open the /dev/ppp device: No such 
device or address
  May  7 23:17:17 xxxxx pppd[3243]: Please load the ppp_generic kernel module.
  May  7 23:17:17 xxxxx NetworkManager[580]: <info> VPN plugin state changed: 6
  May  7 23:17:17 xxxxx NetworkManager[580]: <info> VPN plugin state change 
reason: 0
  May  7 23:17:17 xxxxx NetworkManager[580]: <warn> error disconnecting VPN: 
Could not process the request because no VPN connection was active.
  May  7 23:17:17 xxxxx NetworkManager[580]: <info> Policy set 'zzzzz' (wlan0) 
as default for IPv4 routing and DNS.
  May  7 23:17:22 xxxxx NetworkManager[580]: <info> VPN service 'pptp' 
disappeared

  
  We also need:

  1) The release of Ubuntu you are using, via 'lsb_release -rd' or System -> 
About Ubuntu:
  Description:    Ubuntu 11.04
  Release:        11.04
  2) The version of the package you are using, via 'apt-cache policy pkgname' 
or by checking in Software Center
  ppp:
    Installed: 2.4.5-5ubuntu1
    Candidate: 2.4.5-5ubuntu1
    Version table:
   *** 2.4.5-5ubuntu1 0
          500 http://us.archive.ubuntu.com/ubuntu/ natty/main i386 Packages
          100 /var/lib/dpkg/status
  3) What you expected to happen
  I expected a VPN connection to be established
  4) What happened instead
  ppp crashed because a kernel module is missing.

  I have been Googeling for days looking for any method of acquiring
  ppp_generic or anything of the sort.  I have attempted to apt-get
  purge pptp, pppd, etc. and re-installing in hopes that a re-install
  would return the required items to no avail.  Please let me know if
  you need further information or if there is a way that I can resolve
  this as I really need to be able to VPN into my work's network;
  thanks!

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