An upstream bug:
https://gitlab.gnome.org/GNOME/mutter/-/issues/938
suggests that:
Error setting property 'PowerSaveMode' on interface
org.gnome.Mutter.DisplayConfig: Timeout was reached (g-io-error-quark,
24)
is a symptom and not the problem. So...
Thank you for taking the time to report this bug and helping to make
Ubuntu better. It sounds like some part of the system has crashed. To
help us find the cause of the crash please follow these steps:
1. Look in /var/crash for crash files and if found run:
ubuntu-bug YOURFILE.crash
Then tell us the ID of the newly-created bug.
2. If step 1 failed then look at https://errors.ubuntu.com/user/ID where
ID is the content of file /var/lib/whoopsie/whoopsie-id on the machine.
Do you find any links to recent problems on that page? If so then please
send the links to us.
3. If step 2 also failed then apply the workaround from bug 994921,
reboot, reproduce the crash, and retry step 1.
Please take care to avoid attaching .crash files to bugs as we are
unable to process them as file attachments. It would also be a security
risk for yourself.
** Summary changed:
- Ubuntu 20.04 freezes when logging in
+ Ubuntu 20.04 freezes when logging in with external monitors connected
** Tags added: multimonitor
** Also affects: mutter (Ubuntu)
Importance: Undecided
Status: New
** Bug watch added: gitlab.gnome.org/GNOME/mutter/-/issues #938
https://gitlab.gnome.org/GNOME/mutter/-/issues/938
** Also affects: mutter via
https://gitlab.gnome.org/GNOME/mutter/-/issues/938
Importance: Unknown
Status: Unknown
** Summary changed:
- Ubuntu 20.04 freezes when logging in with external monitors connected
+ Ubuntu 20.04 freezes when logging in with external monitors connected [Error
setting property 'PowerSaveMode' on interface org.gnome.Mutter.DisplayConfig:
Timeout was reached (g-io-error-quark, 24)]
** Also affects: gnome-settings-daemon (Ubuntu)
Importance: Undecided
Status: New
** No longer affects: mutter
** No longer affects: gnome-settings-daemon (Ubuntu)
** Changed in: mutter (Ubuntu)
Status: New => Incomplete
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You received this bug notification because you are a member of Desktop
Packages, which is subscribed to gnome-shell in Ubuntu.
https://bugs.launchpad.net/bugs/1880954
Title:
Ubuntu 20.04 freezes when logging in with external monitors connected
[Error setting property 'PowerSaveMode' on interface
org.gnome.Mutter.DisplayConfig: Timeout was reached (g-io-error-quark,
24)]
Status in gnome-shell package in Ubuntu:
Incomplete
Status in mutter package in Ubuntu:
Incomplete
Bug description:
Sometimes when logging in to my laptop, it freezes just after entering
my password. I assume the problem package is gnome-settings-daemon
because the only error I can see in my syslog seems to be related to
gnome-settings-daemon
I'm able to restart the machine using 'alt+PrtSc rseiub' but
everything else is unresponsive.
I have the following system:
$ lsb_release -rd
Description: Ubuntu 20.04 LTS
Release: 20.04
$ uname -a
Linux admin2-ThinkPad-X1-Carbon-7th 5.4.0-31-generic #35-Ubuntu SMP Thu May 7
20:20:34 UTC 2020 x86_64 x86_64 x86_64 GNU/Linux
With the following package version:
$ apt show gnome-settings-daemon
Package: gnome-settings-daemon
Version: 3.36.1-0ubuntu1
I see the following in my syslog when this happens:
May 27 14:06:35 admin2-ThinkPad-X1-Carbon-7th dbus-daemon[936]: [system]
Activating via systemd: service name='net.reactivated.Fprint'
unit='fprintd.service' requested by ':1.139' (uid=1001 pid=1888
comm="/usr/bin/gnome-shell " label="unconfined")
May 27 14:06:35 admin2-ThinkPad-X1-Carbon-7th systemd[1]: Starting
Fingerprint Authentication Daemon...
May 27 14:06:35 admin2-ThinkPad-X1-Carbon-7th kernel: [79025.239325] usb 1-9:
reset full-speed USB device number 5 using xhci_hcd
May 27 14:06:36 admin2-ThinkPad-X1-Carbon-7th dbus-daemon[936]: [system]
Successfully activated service 'net.reactivated.Fprint'
May 27 14:06:36 admin2-ThinkPad-X1-Carbon-7th systemd[1]: Started Fingerprint
Authentication Daemon.
May 27 14:06:36 admin2-ThinkPad-X1-Carbon-7th gnome-shell[1888]:
clutter_input_focus_set_cursor_location: assertion
'clutter_input_focus_is_focused (focus)' failed
May 27 14:06:41 admin2-ThinkPad-X1-Carbon-7th NetworkManager[938]: <info>
[1590584801.7453] agent-manager:
agent[6ebc664fc14fe9de,:1.139/org.gnome.Shell.NetworkAgent/1001]: agent
registered
May 27 14:06:41 admin2-ThinkPad-X1-Carbon-7th dbus-daemon[1763]: [session
uid=1001 pid=1763] Activating service name='org.freedesktop.FileManager1'
requested by ':1.32' (uid=1001 pid=1888 comm="/usr/bin/gnome-shell "
label="unconfined")
May 27 14:06:41 admin2-ThinkPad-X1-Carbon-7th dbus-daemon[1763]: [session
uid=1001 pid=1763] Activating service name='org.gnome.Nautilus' requested by
':1.32' (uid=1001 pid=1888 comm="/usr/bin/gnome-shell " label="unconfined")
May 27 14:07:06 admin2-ThinkPad-X1-Carbon-7th dbus-daemon[1763]: [session
uid=1001 pid=1763] Successfully activated service 'org.gnome.Nautilus'
May 27 14:07:06 admin2-ThinkPad-X1-Carbon-7th org.gnome.Nautilus[130586]:
Failed to register: Unable to acquire bus name 'org.gnome.Nautilus'
May 27 14:07:10 admin2-ThinkPad-X1-Carbon-7th systemd[1]: fprintd.service:
Succeeded.
May 27 14:07:22 admin2-ThinkPad-X1-Carbon-7th gsd-power[2004]: Error setting
property 'PowerSaveMode' on interface org.gnome.Mutter.DisplayConfig: Timeout
was reached (g-io-error-quark, 24)
May 27 14:07:25 admin2-ThinkPad-X1-Carbon-7th kernel: [79074.772030] sysrq:
This sysrq operation is disabled.
May 27 14:07:25 admin2-ThinkPad-X1-Carbon-7th kernel: [79075.143012] sysrq:
Emergency Sync
May 27 14:07:25 admin2-ThinkPad-X1-Carbon-7th kernel: [79075.155014]
Emergency Sync complete
May 27 14:07:26 admin2-ThinkPad-X1-Carbon-7th kernel: [79075.455113] sysrq:
This sysrq operation is disabled.
May 27 14:07:26 admin2-ThinkPad-X1-Carbon-7th kernel: [79075.885112] sysrq:
This sysrq operation is disabled.
May 27 14:07:26 admin2-ThinkPad-X1-Carbon-7th kernel: [79076.256171] sysrq:
Emergency Remount R/O
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu27.2
Architecture: amd64
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
DisplayManager: gdm3
DistroRelease: Ubuntu 20.04
InstallationDate: Installed on 2020-01-23 (136 days ago)
InstallationMedia: Ubuntu 18.04.3 LTS "Bionic Beaver" - Release amd64
(20190805)
Package: gnome-shell 3.36.2-1ubuntu1~20.04.1
PackageArchitecture: amd64
ProcVersionSignature: Ubuntu 5.4.0-33.37-generic 5.4.34
RelatedPackageVersions: mutter-common 3.36.2-1ubuntu1~20.04.1
Tags: wayland-session focal
Uname: Linux 5.4.0-33-generic x86_64
UpgradeStatus: Upgraded to focal on 2020-05-21 (17 days ago)
UserGroups: docker sudo
_MarkForUpload: True
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