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help us find the cause of the crash please follow these steps:
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ubuntu-bug YOURFILE.crash
Then tell us the ID of the newly-created bug.
2. If step 1 failed then look at https://errors.ubuntu.com/user/ID where
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** Changed in: gnome-shell (Ubuntu)
Status: New => Incomplete
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https://bugs.launchpad.net/bugs/1882410
Title:
GNOME Shell crashed with signal 5
Status in gnome-shell package in Ubuntu:
Incomplete
Bug description:
A couple of times a day, I'm noticing all of the window dressing
suddenly disappear from all of my open applications, then a second or
two later returning. Opening up /var/log/syslog I see:
Jun 6 20:45:53 eva gnome-shell[335243]: Window manager warning: Invalid
WM_TRANSIENT_FOR window 0x4a00015 specified for 0x4a00518.
Jun 6 20:46:40 eva gnome-shell[335243]: Window manager warning: Invalid
WM_TRANSIENT_FOR window 0x4a00015 specified for 0x4a0051f.
Jun 6 20:47:40 eva gnome-shell[335243]: toggling down object
GInotifyFileMonitor that's already queued to toggle down
Jun 6 20:47:40 eva gnome-shell[335243]: GNOME Shell crashed with signal 5
Jun 6 20:47:40 eva gnome-shell[335243]: == Stack trace for context
0x557e3a0446a0 ==
Jun 6 20:47:40 eva systemd[25554]: gnome-shell-x11.service: Main process
exited, code=dumped, status=5/TRAP
Jun 6 20:47:40 eva systemd[25554]: gnome-shell-x11.service: Failed with
result 'core-dump'.
Jun 6 20:47:40 eva systemd[25554]: gnome-shell-x11.service: Scheduled
restart job, restart counter is at 3.
Jun 6 20:47:40 eva systemd[25554]: Stopped target GNOME X11 Session
(session: ubuntu).
Jun 6 20:47:40 eva systemd[25554]: Stopping GNOME X11 Session (session:
ubuntu).
Jun 6 20:47:40 eva systemd[25554]: Stopped target GNOME X11 Session.
Jun 6 20:47:40 eva systemd[25554]: Stopping GNOME X11 Session.
Jun 6 20:47:40 eva systemd[25554]: Stopped target GNOME Shell on X11.
Jun 6 20:47:40 eva systemd[25554]: Stopping GNOME Shell on X11.
Jun 6 20:47:40 eva systemd[25554]: Stopped GNOME Shell on X11.
Jun 6 20:47:40 eva systemd[25554]: Starting GNOME Shell on X11...
Jun 6 20:47:40 eva /usr/lib/gdm3/gdm-x-session[25623]: (II) modeset(0): EDID
vendor "ACI", prod id 8434
Jun 6 20:47:40 eva /usr/lib/gdm3/gdm-x-session[25623]: (II) modeset(0):
Using hsync ranges from config file
Jun 6 20:47:40 eva /usr/lib/gdm3/gdm-x-session[25623]: (II) modeset(0):
Using vrefresh ranges from config file
Jun 6 20:47:40 eva /usr/lib/gdm3/gdm-x-session[25623]: (II) modeset(0):
Printing DDC gathered Modelines:
Jun 6 20:47:40 eva /usr/lib/gdm3/gdm-x-session[25623]: (II) modeset(0):
Modeline "1600x900"x0.0 108.00 1600 1624 1704 1800 900 901 904 1000 +hsync
+vsync (60.0 kHz eP)
Jun 6 20:47:40 eva /usr/lib/gdm3/gdm-x-session[25623]: (II) modeset(0):
Modeline "800x600"x0.0 40.00 800 840 968 1056 600 601 605 628 +hsync +vsync
(37.9 kHz e)
Jun 6 20:47:40 eva /usr/lib/gdm3/gdm-x-session[25623]: (II) modeset(0):
Modeline "800x600"x0.0 36.00 800 824 896 1024 600 601 603 625 +hsync +vsync
(35.2 kHz e)
Jun 6 20:47:40 eva /usr/lib/gdm3/gdm-x-session[25623]: (II) modeset(0):
Modeline "640x480"x0.0 31.50 640 656 720 840 480 481 484 500 -hsync -vsync
(37.5 kHz e)
Jun 6 20:47:40 eva /usr/lib/gdm3/gdm-x-session[25623]: (II) modeset(0):
Modeline "640x480"x0.0 31.50 640 664 704 832 480 489 492 520 -hsync -vsync
(37.9 kHz e)
Jun 6 20:47:40 eva /usr/lib/gdm3/gdm-x-session[25623]: (II) modeset(0):
Modeline "640x480"x0.0 30.24 640 704 768 864 480 483 486 525 -hsync -vsync
(35.0 kHz e)
Jun 6 20:47:40 eva /usr/lib/gdm3/gdm-x-session[25623]: (II) modeset(0):
Modeline "640x480"x0.0 25.18 640 656 752 800 480 490 492 525 -hsync -vsync
(31.5 kHz e)
Jun 6 20:47:40 eva /usr/lib/gdm3/gdm-x-session[25623]: (II) modeset(0):
Modeline "720x400"x0.0 28.32 720 738 846 900 400 412 414 449 -hsync +vsync
(31.5 kHz e)
Jun 6 20:47:40 eva /usr/lib/gdm3/gdm-x-session[25623]: (II) modeset(0):
Modeline "1024x768"x0.0 78.75 1024 1040 1136 1312 768 769 772 800 +hsync
+vsync (60.0 kHz e)
Jun 6 20:47:40 eva /usr/lib/gdm3/gdm-x-session[25623]: (II) modeset(0):
Modeline "1024x768"x0.0 75.00 1024 1048 1184 1328 768 771 777 806 -hsync
-vsync (56.5 kHz e)
Jun 6 20:47:40 eva /usr/lib/gdm3/gdm-x-session[25623]: (II) modeset(0):
Modeline "1024x768"x0.0 65.00 1024 1048 1184 1344 768 771 777 806 -hsync
-vsync (48.4 kHz e)
Jun 6 20:47:40 eva /usr/lib/gdm3/gdm-x-session[25623]: (II) modeset(0):
Modeline "832x624"x0.0 57.28 832 864 928 1152 624 625 628 667 -hsync -vsync
(49.7 kHz e)
Jun 6 20:47:40 eva /usr/lib/gdm3/gdm-x-session[25623]: (II) modeset(0):
Modeline "800x600"x0.0 49.50 800 816 896 1056 600 601 604 625 +hsync +vsync
(46.9 kHz e)
Jun 6 20:47:40 eva /usr/lib/gdm3/gdm-x-session[25623]: (II) modeset(0):
Modeline "800x600"x0.0 50.00 800 856 976 1040 600 637 643 666 +hsync +vsync
(48.1 kHz e)
Jun 6 20:47:40 eva /usr/lib/gdm3/gdm-x-session[25623]: (II) modeset(0):
Modeline "1152x864"x0.0 108.00 1152 1216 1344 1600 864 865 868 900 +hsync
+vsync (67.5 kHz e)
Jun 6 20:47:40 eva gsd-media-keys[26011]: Failed to grab accelerators:
GDBus.Error:org.freedesktop.DBus.Error.UnknownMethod: No such interface
“org.gnome.Shell” on object at path /org/gnome/Shell
Jun 6 20:47:41 eva gnome-shell[338452]: Unset XDG_SESSION_ID,
getCurrentSessionProxy() called outside a user session. Asking logind directly.
Jun 6 20:47:41 eva gnome-shell[338452]: Will monitor session 764
Jun 6 20:47:41 eva gnome-shell[338477]: current session already has an
ibus-daemon.
Jun 6 20:47:41 eva gsd-media-keys[26011]: Failed to grab accelerators:
GDBus.Error:org.freedesktop.DBus.Error.UnknownMethod: No such interface
“org.gnome.Shell” on object at path /org/gnome/Shell
Jun 6 20:47:41 eva dbus-daemon[1068]: [system] Activating via systemd:
service name='org.freedesktop.GeoClue2' unit='geoclue.service' requested by
':1.21125' (uid=1001 pid=338452 comm="/usr/bin/gnome-shell " label="unconfined")
Jun 6 20:47:41 eva systemd[1]: Starting Location Lookup Service...
Jun 6 20:47:41 eva gnome-shell[338452]: Telepathy is not available, chat
integration will be disabled.
Jun 6 20:47:41 eva dbus-daemon[1068]: [system] Successfully activated
service 'org.freedesktop.GeoClue2'
Jun 6 20:47:41 eva systemd[1]: Started Location Lookup Service.
Jun 6 20:47:41 eva dbus-daemon[1068]: [system] Activating via systemd:
service name='org.freedesktop.PackageKit' unit='packagekit.service' requested
by ':1.21125' (uid=1001 pid=338452 comm="/usr/bin/gnome-shell "
label="unconfined")
Jun 6 20:47:41 eva systemd[1]: Starting PackageKit Daemon...
Jun 6 20:47:41 eva PackageKit: daemon start
Jun 6 20:47:41 eva dbus-daemon[1068]: [system] Successfully activated
service 'org.freedesktop.PackageKit'
Jun 6 20:47:41 eva systemd[1]: Started PackageKit Daemon.
Jun 6 20:47:42 eva dbus-daemon[25576]: [session uid=1001 pid=25576]
Activating service name='org.freedesktop.FileManager1' requested by ':1.15623'
(uid=1001 pid=338452 comm="/usr/bin/gnome-shell " label="unconfined")
Jun 6 20:47:42 eva dbus-daemon[25576]: [session uid=1001 pid=25576]
Activating service name='org.gnome.Shell.Notifications' requested by ':1.15623'
(uid=1001 pid=338452 comm="/usr/bin/gnome-shell " label="unconfined")
Jun 6 20:47:42 eva dbus-daemon[25576]: [session uid=1001 pid=25576]
Successfully activated service 'org.gnome.Shell.Notifications'
Jun 6 20:47:42 eva dbus-daemon[25576]: [session uid=1001 pid=25576]
Successfully activated service 'org.freedesktop.FileManager1'
Jun 6 20:47:42 eva systemd[25554]: Started GNOME Shell on X11.
Jun 6 20:47:42 eva systemd[25554]: Reached target GNOME Shell on X11.
Jun 6 20:47:42 eva systemd[25554]: Reached target GNOME X11 Session.
Jun 6 20:47:42 eva systemd[25554]: Reached target GNOME X11 Session
(session: ubuntu).
Jun 6 20:47:42 eva NetworkManager[1069]: <info> [1591498062.4557]
agent-manager:
agent[3d345b5a383c546a,:1.21125/org.gnome.Shell.NetworkAgent/1001]: agent
registered
Jun 6 20:47:42 eva gnome-shell[338452]: Error looking up permission:
GDBus.Error:org.freedesktop.portal.Error.NotFound: No entry for geolocation
Jun 6 20:47:42 eva gsd-media-keys[26011]: Failed to grab accelerator for
keybinding settings:playback-repeat
Jun 6 20:47:42 eva gsd-media-keys[26011]: Failed to grab accelerator for
keybinding settings:rfkill
Jun 6 20:47:42 eva gsd-media-keys[26011]: Failed to grab accelerator for
keybinding settings:playback-random
Jun 6 20:47:42 eva gsd-media-keys[26011]: Failed to grab accelerator for
keybinding settings:hibernate
Jun 6 20:47:43 eva gnome-shell[338452]: Window manager warning: Overwriting
existing binding of keysym 38 with keysym 38 (keycode 11).
Jun 6 20:47:43 eva gnome-shell[338452]: Window manager warning: Overwriting
existing binding of keysym 39 with keysym 39 (keycode 12).
Jun 6 20:47:43 eva gnome-shell[338452]: Window manager warning: Overwriting
existing binding of keysym 31 with keysym 31 (keycode a).
Jun 6 20:47:43 eva gnome-shell[338452]: Window manager warning: Overwriting
existing binding of keysym 32 with keysym 32 (keycode b).
Jun 6 20:47:43 eva gnome-shell[338452]: Window manager warning: Overwriting
existing binding of keysym 33 with keysym 33 (keycode c).
Jun 6 20:47:43 eva gnome-shell[338452]: Window manager warning: Overwriting
existing binding of keysym 34 with keysym 34 (keycode d).
Jun 6 20:47:43 eva gnome-shell[338452]: Window manager warning: Overwriting
existing binding of keysym 35 with keysym 35 (keycode e).
Jun 6 20:47:43 eva gnome-shell[338452]: Window manager warning: Overwriting
existing binding of keysym 36 with keysym 36 (keycode f).
Jun 6 20:47:43 eva gnome-shell[338452]: Window manager warning: Overwriting
existing binding of keysym 37 with keysym 37 (keycode 10).
Jun 6 20:47:44 eva gnome-shell[338452]: GNOME Shell started at Sat Jun 06
2020 20:47:41 GMT-0600 (CST)
Jun 6 20:47:44 eva gnome-shell[338452]: Registering session with GDM
Seems to recover fine afterwards, but it happens again further down
the line.
Seems like something mnemosyne is doing during the transition after I
hit a number is triggering this...but only one out of every couple
hundred(thousand?) cards.
mnemosyne:
Installed: 2.7.1+ds-1
Candidate: 2.7.1+ds-1
Version table:
*** 2.7.1+ds-1 500
500 http://mirrors.layeronline.com/ubuntu focal/universe amd64
Packages
500 http://mirrors.layeronline.com/ubuntu focal/universe i386 Packages
100 /var/lib/dpkg/status
themusicgod1@eva1:~$ apt-cache policy gnome-shell
gnome-shell:
Installed: 3.36.1-5ubuntu1
Candidate: 3.36.1-5ubuntu1
Version table:
*** 3.36.1-5ubuntu1 500
500 http://mirrors.layeronline.com/ubuntu focal/main amd64 Packages
100 /var/lib/dpkg/status
themusicgod1@eva1:~$ cat /etc/lsb-release
DISTRIB_ID=Ubuntu
DISTRIB_RELEASE=20.04
DISTRIB_CODENAME=focal
DISTRIB_DESCRIPTION="Ubuntu 20.04 LTS"
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: gnome-shell 3.36.1-5ubuntu1
ProcVersionSignature: Ubuntu 5.4.0-26.30-lowlatency 5.4.30
Uname: Linux 5.4.0-26-lowlatency x86_64
ApportVersion: 2.20.11-0ubuntu27
Architecture: amd64
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Sat Jun 6 20:52:49 2020
DisplayManager: gdm3
InstallationDate: Installed on 2017-04-18 (1145 days ago)
InstallationMedia: Ubuntu 17.04 "Zesty Zapus" - Release amd64 (20170412)
RelatedPackageVersions: mutter-common 3.36.1-3ubuntu3
SourcePackage: gnome-shell
UpgradeStatus: Upgraded to focal on 2020-04-25 (42 days ago)
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