Public bug reported: The fingerprint reader is an UPEK TCRE3C usb fingerprint reader. It was working fine with ubuntu 16.04 and 18.04.
lsusb shows: 0483:2016 STMicroelectronics Fingerprint Reader user@xubuntu:~$ fprintd-enroll Using device /net/reactivated/Fprint/Device/0 failed to claim device: Open failed with error: transfer timed out user@xubuntu:~$ fprintd-list user found 1 devices Device at /net/reactivated/Fprint/Device/0 Using device /net/reactivated/Fprint/Device/0 User user has no fingers enrolled for UPEK TouchStrip. This bug is probably the same as: https://bugzilla.redhat.com/show_bug.cgi?id=1832229 ** Affects: fprintd (Ubuntu) Importance: Undecided Status: New -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to fprintd in Ubuntu. https://bugs.launchpad.net/bugs/1881380 Title: fprintd-enroll fails on fresh install of xubuntu 20.04 with an USB UPEK reader Status in fprintd package in Ubuntu: New Bug description: The fingerprint reader is an UPEK TCRE3C usb fingerprint reader. It was working fine with ubuntu 16.04 and 18.04. lsusb shows: 0483:2016 STMicroelectronics Fingerprint Reader user@xubuntu:~$ fprintd-enroll Using device /net/reactivated/Fprint/Device/0 failed to claim device: Open failed with error: transfer timed out user@xubuntu:~$ fprintd-list user found 1 devices Device at /net/reactivated/Fprint/Device/0 Using device /net/reactivated/Fprint/Device/0 User user has no fingers enrolled for UPEK TouchStrip. This bug is probably the same as: https://bugzilla.redhat.com/show_bug.cgi?id=1832229 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/fprintd/+bug/1881380/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp