Public bug reported:
hi
there is something wrong with my display
when i using laptop for a while display crashed and getting black
my monitor is 4k and i guess it's cause of this problem
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: xorg 1:7.7+19ubuntu14
ProcVersionSignature: Ubuntu 5.4.0-34.38-generic 5.4.41
Uname: Linux 5.4.0-34-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
.proc.driver.nvidia.gpus.0000.01.00.0: Error: [Errno 21] Is a directory:
'/proc/driver/nvidia/gpus/0000:01:00.0'
.proc.driver.nvidia.registry: Binary: ""
.proc.driver.nvidia.suspend: suspend hibernate resume
.proc.driver.nvidia.suspend_depth: default modeset uvm
.proc.driver.nvidia.version:
NVRM version: NVIDIA UNIX x86_64 Kernel Module 440.64 Fri Feb 21 01:17:26
UTC 2020
GCC version: gcc version 9.3.0 (Ubuntu 9.3.0-10ubuntu2)
ApportVersion: 2.20.11-0ubuntu27.2
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CasperMD5CheckResult: skip
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Fri May 29 14:24:38 2020
DistUpgraded: 2020-05-11 18:00:30,770 DEBUG refresh of snap core18 succeeded
DistroCodename: focal
DistroVariant: ubuntu
DkmsStatus:
nvidia, 440.64, 5.4.0-33-generic, x86_64: installed
nvidia, 440.64, 5.4.0-34-generic, x86_64: installed
ExtraDebuggingInterest: Yes, including running git bisection searches
GraphicsCard:
Intel Corporation HD Graphics 530 [8086:191b] (rev 06) (prog-if 00 [VGA
controller])
Subsystem: ASUSTeK Computer Inc. HD Graphics 530 [1043:1d8d]
Subsystem: ASUSTeK Computer Inc. GM107M [GeForce GTX 960M] [1043:1d8d]
InstallationDate: Installed on 2020-05-11 (17 days ago)
InstallationMedia: Ubuntu 18.04.3 LTS "Bionic Beaver" - Release amd64 (20190805)
MachineType: ASUSTeK COMPUTER INC. N552VW
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-34-generic
root=UUID=a76ee8a9-d0e8-4e74-8578-67f8f39c8f00 ro quiet splash vt.handoff=7
SourcePackage: xorg
Symptom: display
Title: Xorg crash
UpgradeStatus: Upgraded to focal on 2020-05-11 (17 days ago)
dmi.bios.date: 08/31/2016
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: N552VW.300
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: N552VW
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: ATN12345678901234567
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvrN552VW.300:bd08/31/2016:svnASUSTeKCOMPUTERINC.:pnN552VW:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnN552VW:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.family: N
dmi.product.name: N552VW
dmi.product.sku: ASUS-NotebookSKU
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.101-2
version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.4-2ubuntu1
version.libgl1-mesa-glx: libgl1-mesa-glx 20.0.4-2ubuntu1
version.nvidia-graphics-drivers: nvidia-graphics-drivers-* N/A
version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2.1
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel
2:2.99.917+git20200226-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1
** Affects: xorg (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug crash focal ubuntu
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Packages, which is subscribed to xorg in Ubuntu.
https://bugs.launchpad.net/bugs/1881266
Title:
Xorg crash
Status in xorg package in Ubuntu:
New
Bug description:
hi
there is something wrong with my display
when i using laptop for a while display crashed and getting black
my monitor is 4k and i guess it's cause of this problem
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: xorg 1:7.7+19ubuntu14
ProcVersionSignature: Ubuntu 5.4.0-34.38-generic 5.4.41
Uname: Linux 5.4.0-34-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
.proc.driver.nvidia.gpus.0000.01.00.0: Error: [Errno 21] Is a directory:
'/proc/driver/nvidia/gpus/0000:01:00.0'
.proc.driver.nvidia.registry: Binary: ""
.proc.driver.nvidia.suspend: suspend hibernate resume
.proc.driver.nvidia.suspend_depth: default modeset uvm
.proc.driver.nvidia.version:
NVRM version: NVIDIA UNIX x86_64 Kernel Module 440.64 Fri Feb 21 01:17:26
UTC 2020
GCC version: gcc version 9.3.0 (Ubuntu 9.3.0-10ubuntu2)
ApportVersion: 2.20.11-0ubuntu27.2
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CasperMD5CheckResult: skip
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Fri May 29 14:24:38 2020
DistUpgraded: 2020-05-11 18:00:30,770 DEBUG refresh of snap core18 succeeded
DistroCodename: focal
DistroVariant: ubuntu
DkmsStatus:
nvidia, 440.64, 5.4.0-33-generic, x86_64: installed
nvidia, 440.64, 5.4.0-34-generic, x86_64: installed
ExtraDebuggingInterest: Yes, including running git bisection searches
GraphicsCard:
Intel Corporation HD Graphics 530 [8086:191b] (rev 06) (prog-if 00 [VGA
controller])
Subsystem: ASUSTeK Computer Inc. HD Graphics 530 [1043:1d8d]
Subsystem: ASUSTeK Computer Inc. GM107M [GeForce GTX 960M] [1043:1d8d]
InstallationDate: Installed on 2020-05-11 (17 days ago)
InstallationMedia: Ubuntu 18.04.3 LTS "Bionic Beaver" - Release amd64
(20190805)
MachineType: ASUSTeK COMPUTER INC. N552VW
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-34-generic
root=UUID=a76ee8a9-d0e8-4e74-8578-67f8f39c8f00 ro quiet splash vt.handoff=7
SourcePackage: xorg
Symptom: display
Title: Xorg crash
UpgradeStatus: Upgraded to focal on 2020-05-11 (17 days ago)
dmi.bios.date: 08/31/2016
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: N552VW.300
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: N552VW
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: ATN12345678901234567
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvrN552VW.300:bd08/31/2016:svnASUSTeKCOMPUTERINC.:pnN552VW:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnN552VW:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.family: N
dmi.product.name: N552VW
dmi.product.sku: ASUS-NotebookSKU
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.101-2
version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.4-2ubuntu1
version.libgl1-mesa-glx: libgl1-mesa-glx 20.0.4-2ubuntu1
version.nvidia-graphics-drivers: nvidia-graphics-drivers-* N/A
version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2.1
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel
2:2.99.917+git20200226-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1
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