This happened to me just now on a fresh installation of 20.04. Exactly as reported - first attempt at calibration with a Spyder 3 fails, on the second attempt gnome-control-center crashes hard.
-- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-control-center in Ubuntu. https://bugs.launchpad.net/bugs/1719143 Title: Unable to calibrate monitors through Gnome Control Center->Color in artful Status in gnome-control-center package in Ubuntu: Confirmed Bug description: Fresh install of Artful, using gnome-session to access vanilla GNOME session on Wayland (also tried on xorg). Attempting to calibrate monitors through Gnome Control Center->Devices->Color. All attempts ended at the point where I was asked to put the device onto the monitor, with the error: Calibration failed! An internal error occurred that could not be recovered. You can remove the calibration device. Syslog: Sep 24 12:19:31 desktop kernel: [ 262.849675] usb 3-6: new full-speed USB device number 7 using xhci_hcd Sep 24 12:19:32 desktop kernel: [ 262.990880] usb 3-6: New USB device found, idVendor=0971, idProduct=2007 Sep 24 12:19:32 desktop kernel: [ 262.990882] usb 3-6: New USB device strings: Mfr=1, Product=2, SerialNumber=0 Sep 24 12:19:32 desktop kernel: [ 262.990884] usb 3-6: Product: colormunki Sep 24 12:19:32 desktop kernel: [ 262.990885] usb 3-6: Manufacturer: X-Rite Sep 24 12:19:32 desktop pulseaudio[953]: W: [pulseaudio] sink-input.c: Failed to create sink input: sink is suspended. Sep 24 12:19:32 desktop gnome-shell[876]: drmModeSetCursor2 failed with (Permission denied), drawing cursor with OpenGL from now on Sep 24 12:19:32 desktop pulseaudio[953]: W: [pulseaudio] sink-input.c: Failed to create sink input: sink is suspended. Sep 24 12:19:32 desktop org.gnome.SettingsDaemon.Color.desktop[1000]: libEGL warning: wayland-egl: could not open /dev/dri/card0 (Permission denied) Sep 24 12:19:32 desktop org.gnome.SettingsDaemon.Color.desktop[1000]: libEGL warning: wayland-egl: could not open /dev/dri/card0 (Permission denied) Sep 24 12:19:32 desktop org.gnome.SettingsDaemon.Color.desktop[1000]: VA error: wayland: failed to open /dev/dri/card0: Permission denied (errno 13) Sep 24 12:19:32 desktop org.gnome.SettingsDaemon.Color.desktop[1000]: libva error: va_getDriverName() failed with unknown libva error,driver_name=(null) Sep 24 12:19:32 desktop org.gnome.SettingsDaemon.Color.desktop[1000]: libva error: va_getDriverName() failed with unknown libva error,driver_name=(null) Sep 24 12:19:32 desktop org.gnome.SettingsDaemon.Color.desktop[1000]: VA error: wayland: failed to open /dev/dri/card0: Permission denied (errno 13) Sep 24 12:19:32 desktop org.gnome.SettingsDaemon.Color.desktop[1000]: libva error: va_getDriverName() failed with unknown libva error,driver_name=(null) I attempted to fix the permissions error for /dev/dri/card0. Current permissions: rwh@desktop:~$ ls -l /dev/dri/card0 crw-rw----+ 1 root video 226, 0 Sep 24 12:15 /dev/dri/card0 Tried adding my user to video group, which made no difference. Then made file world r/w: rwh@desktop:~$ sudo chmod o+rw /dev/dri/card0 Which fixed that problem. Now, in the calibrate wizard, on the second step (Display Type) I am offered three options (LCD, CRT, Projector) where I only saw LCD previously. However, the calibration step failed the same as before. Syslog: Sep 24 12:36:46 desktop kernel: [ 1298.430546] usb 3-6: new full-speed USB device number 12 using xhci_hcd Sep 24 12:36:46 desktop kernel: [ 1298.571756] usb 3-6: New USB device found, idVendor=0971, idProduct=2007 Sep 24 12:36:46 desktop kernel: [ 1298.571759] usb 3-6: New USB device strings: Mfr=1, Product=2, SerialNumber=0 Sep 24 12:36:46 desktop kernel: [ 1298.571760] usb 3-6: Product: colormunki Sep 24 12:36:46 desktop kernel: [ 1298.571762] usb 3-6: Manufacturer: X-Rite Sep 24 12:36:46 desktop pulseaudio[953]: message repeated 3 times: [ W: [pulseaudio] sink-input.c: Failed to create sink input: sink is suspended.] Sep 24 12:36:47 desktop gnome-control-c[5206]: Unable to initialize Clutter: Unable to initialize the Clutter backend: no available drivers found. Sep 24 12:36:47 desktop gnome-control-c[5201]: Unable to initialize Clutter: Unable to initialize the Clutter backend: no available drivers found. Sep 24 12:36:47 desktop gnome-control-c[5201]: Error 71 (Protocol error) dispatching to Wayland display. Sep 24 12:36:47 desktop gnome-control-c[5206]: Error 71 (Protocol error) dispatching to Wayland display. Sep 24 12:37:21 desktop dbus-daemon[4121]: Activating via systemd: service name='org.freedesktop.ColorHelper' unit='colord-session.service' Sep 24 12:37:21 desktop systemd[3601]: Starting Color management helper... Sep 24 12:37:21 desktop dbus-daemon[4121]: Successfully activated service 'org.freedesktop.ColorHelper' Sep 24 12:37:21 desktop systemd[3601]: Started Color management helper. Sep 24 12:37:21 desktop gnome-control-c[4627]: GtkDialog mapped without a transient parent. This is discouraged. Sep 24 12:37:34 desktop gnome-control-c[4627]: calibration failed with code 1: no sensor->get_sample Sep 24 12:37:35 desktop gnome-control-c[4627]: failed to start calibrate: failed to calibrate I also attempted the same process using a ColorHug, syslog output: Sep 24 13:40:20 desktop kernel: [ 5112.073831] usb 3-5: new full-speed USB device number 27 using xhci_hcd Sep 24 13:40:20 desktop kernel: [ 5112.216193] usb 3-5: New USB device found, idVendor=273f, idProduct=1001 Sep 24 13:40:20 desktop kernel: [ 5112.216198] usb 3-5: New USB device strings: Mfr=1, Product=2, SerialNumber=0 Sep 24 13:40:20 desktop kernel: [ 5112.216201] usb 3-5: Product: ColorHug Sep 24 13:40:20 desktop kernel: [ 5112.216204] usb 3-5: Manufacturer: Hughski Ltd. Sep 24 13:40:20 desktop kernel: [ 5112.218554] hid-generic 0003:273F:1001.0012: hiddev0,hidraw0: USB HID v1.11 Device [Hughski Ltd. ColorHug] on usb-0000:00:14.0-5/input0 Sep 24 13:40:20 desktop pulseaudio[953]: W: [pulseaudio] sink-input.c: Failed to create sink input: sink is suspended. Sep 24 13:40:20 desktop pulseaudio[953]: W: [pulseaudio] sink-input.c: Failed to create sink input: sink is suspended. Sep 24 13:40:20 desktop gnome-control-c[13696]: Unable to initialize Clutter: Unable to initialize the Clutter backend: no available drivers found. Sep 24 13:40:20 desktop gnome-control-c[13696]: Error 71 (Protocol error) dispatching to Wayland display. Sep 24 13:40:20 desktop gnome-control-c[13686]: Unable to initialize Clutter: Unable to initialize the Clutter backend: no available drivers found. Sep 24 13:40:20 desktop gnome-control-c[13686]: Error 71 (Protocol error) dispatching to Wayland display. Sep 24 13:40:24 desktop gnome-software[7308]: running get-updates with refine-flags=require-update-details,require-update-severity with timeout=60 on plugin=systemd-updates took 2ms Sep 24 13:40:43 desktop dbus-daemon[6900]: Activating via systemd: service name='org.freedesktop.ColorHelper' unit='colord-session.service' Sep 24 13:40:43 desktop systemd[3601]: Starting Color management helper... Sep 24 13:40:43 desktop dbus-daemon[6900]: Successfully activated service 'org.freedesktop.ColorHelper' Sep 24 13:40:43 desktop systemd[3601]: Started Color management helper. Sep 24 13:40:43 desktop colord[1138]: ignoring error: usb:00:05: Invalid read: retval=0x0a [Invalid value] cmd=0x35 [get-remote-hash] (expected 0x35 [get-remote-hash]) len=64 (expected 22 or 64) Sep 24 13:40:43 desktop gnome-control-c[13694]: GtkDialog mapped without a transient parent. This is discouraged. Sep 24 13:40:49 desktop gnome-control-c[13694]: calibration failed with code 1: usb:00:05: Invalid read: retval=0x0a [Invalid value] cmd=0x35 [get-remote-hash] (expected 0x35 [get-remote-hash]) len=64 (expected 22 or 64) Sep 24 13:40:50 desktop gnome-control-c[13694]: failed to start calibrate: failed to calibrate rwh@desktop:~$ lsb_release -rd Description: Ubuntu Artful Aardvark (development branch) Release: 17.10 rwh@desktop:~$ apt-cache policy gnome-control-center gnome-control-center: Installed: 1:3.26.0-0ubuntu2 Candidate: 1:3.26.0-0ubuntu2 Version table: *** 1:3.26.0-0ubuntu2 500 500 http://mirror.internode.on.net/pub/ubuntu/ubuntu artful/main amd64 Packages 100 /var/lib/dpkg/status ProblemType: Bug DistroRelease: Ubuntu 17.10 Package: gnome-control-center 1:3.26.0-0ubuntu2 ProcVersionSignature: Ubuntu 4.13.0-11.12-generic 4.13.1 Uname: Linux 4.13.0-11-generic x86_64 ApportVersion: 2.20.7-0ubuntu1 Architecture: amd64 CurrentDesktop: GNOME Date: Sun Sep 24 13:15:14 2017 ExecutablePath: /usr/bin/gnome-control-center InstallationDate: Installed on 2017-09-23 (1 days ago) InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Alpha amd64 (20170919) ProcEnviron: LANGUAGE=en_AU:en PATH=(custom, user) XDG_RUNTIME_DIR=<set> LANG=en_AU.UTF-8 SHELL=/bin/bash SourcePackage: gnome-control-center UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-control-center/+bug/1719143/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp