Please try without these extensions: 'unitylike-hot...@webgyerek.net', 'workspace-indica...@gnome-shell-extensions.gcampax.github.com', 'wsmat...@martin.zurowietz.de', 'launch-new-insta...@gnome-shell-extensions.gcampax.github.com', 'panel-...@berend.de.schouwer.gmail.com', 'dash-to-d...@micxgx.gmail.com', 'user-th...@gnome-shell-extensions.gcampax.github.com', 'drive-m...@gnome-shell-extensions.gcampax.github.com', 'gtktitle...@velitasali.github.io'
We need to try removing extensions as a first step because so many bugs are caused by them. But also... Thank you for taking the time to report this bug and helping to make Ubuntu better. It sounds like some part of the system has crashed. To help us find the cause of the crash please follow these steps: 1. Look in /var/crash for crash files and if found run: ubuntu-bug YOURFILE.crash Then tell us the ID of the newly-created bug. 2. If step 1 failed then look at https://errors.ubuntu.com/user/ID where ID is the content of file /var/lib/whoopsie/whoopsie-id on the machine. Do you find any links to recent problems on that page? If so then please send the links to us. 3. If step 2 also failed then apply the workaround from bug 994921, reboot, reproduce the crash, and retry step 1. Please take care to avoid attaching .crash files to bugs as we are unable to process them as file attachments. It would also be a security risk for yourself. ** Changed in: gnome-shell (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1881060 Title: Screen lock tiggers segfault Status in gnome-shell package in Ubuntu: Incomplete Bug description: When I try to lock my screen (via termial/shortcut/menu icon) it the screen flashes and screen lock fails to occur. Error is: [ 1174.050313] traps: gnome-shell[10135] general protection fault ip:7f2facd9429a sp:7fff2117e168 error:0 in libc-2.31.so[7f2facc32000+178000] [ 1196.611454] audit: type=1400 audit(1590639386.013:66): apparmor="STATUS" operation="profile_replace" info="same as current profile, skipping" profile="unconfined" name="ippusbxd" pid=10567 comm="apparmor_parser" [ 1196.611941] audit: type=1400 audit(1590639386.013:67): apparmor="STATUS" operation="profile_replace" info="same as current profile, skipping" profile="unconfined" name="libreoffice-oopslash" pid=10570 comm="apparmor_parser" [ 1196.612169] audit: type=1400 audit(1590639386.013:68): apparmor="STATUS" operation="profile_replace" info="same as current profile, skipping" profile="unconfined" name="libreoffice-senddoc" pid=10578 comm="apparmor_parser" [ 1196.612858] audit: type=1400 audit(1590639386.013:69): apparmor="STATUS" operation="profile_replace" info="same as current profile, skipping" profile="unconfined" name="/usr/lib/NetworkManager/nm-dhcp-client.action" pid=10568 comm="apparmor_parser" [ 1196.612860] audit: type=1400 audit(1590639386.013:70): apparmor="STATUS" operation="profile_replace" info="same as current profile, skipping" profile="unconfined" name="/usr/lib/NetworkManager/nm-dhcp-helper" pid=10568 comm="apparmor_parser" [ 1196.612862] audit: type=1400 audit(1590639386.013:71): apparmor="STATUS" operation="profile_replace" info="same as current profile, skipping" profile="unconfined" name="/usr/lib/connman/scripts/dhclient-script" pid=10568 comm="apparmor_parser" [ 1196.612864] audit: type=1400 audit(1590639386.013:72): apparmor="STATUS" operation="profile_replace" info="same as current profile, skipping" profile="unconfined" name="/{,usr/}sbin/dhclient" pid=10568 comm="apparmor_parser" [ 1196.612889] audit: type=1400 audit(1590639386.013:73): apparmor="STATUS" operation="profile_replace" info="same as current profile, skipping" profile="unconfined" name="/usr/sbin/cups-browsed" pid=10580 comm="apparmor_parser" [ 1196.612924] audit: type=1400 audit(1590639386.013:74): apparmor="STATUS" operation="profile_replace" info="same as current profile, skipping" profile="unconfined" name="/usr/lib/ibus/ibus-engine-hangul" pid=10573 comm="apparmor_parser" [ 1196.612967] audit: type=1400 audit(1590639386.013:75): apparmor="STATUS" operation="profile_replace" info="same as current profile, skipping" profile="unconfined" name="/usr/bin/man" pid=10575 comm="apparmor_parser" [ 1204.310516] show_signal: 54 callbacks suppressed [ 1204.310517] traps: gnome-shell[10411] general protection fault ip:7f6abd8f5252 sp:7ffd36f07f50 error:0 in libst-1.0.so[7f6abd8d5000+4c000] [ 1430.333121] gnome-shell[10731]: segfault at 0 ip 00007fcaa88bf252 sp 00007ffe59aa07a0 error 4 in libst-1.0.so[7fcaa889f000+4c000] [ 1430.333132] Code: 48 83 c3 01 41 39 9f 30 01 00 00 0f 8e 27 01 00 00 49 8b 87 28 01 00 00 48 8d 35 ee 07 03 00 48 8b 2c d8 48 8b 45 00 48 8b 00 <4c> 8b 20 4c 89 e7 e8 63 31 fe ff 85 c0 74 c7 41 80 7c 24 0a 00 0f [ 1672.006542] traps: gnome-shell[11770] general protection fault ip:7f56cd40229a sp:7ffc6a2aeb18 error:0 in libc-2.31.so[7f56cd2a0000+178000] ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: gnome-shell 3.36.2-1ubuntu1~20.04.1 ProcVersionSignature: Ubuntu 5.4.0-33.37-generic 5.4.34 Uname: Linux 5.4.0-33-generic x86_64 NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair nvidia_modeset nvidia ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Wed May 27 21:21:38 2020 DisplayManager: gdm3 InstallationDate: Installed on 2019-11-25 (184 days ago) InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017) RelatedPackageVersions: mutter-common 3.36.2-1ubuntu1~20.04.1 SourcePackage: gnome-shell UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1881060/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp