This looks very similar to bug #1878553. ubuntu-drivers-common reports that iwlwifi is "manually installed" because "modinfo iwlwifi" returns !0. This causes software-properties- gtk to display this confusing, mostly greyed out piece of UI.
The iwlwifi module is part of the kernel (/lib/modules/5.4.0-31-generic/kernel/drivers/net/wireless/intel/iwlwifi/iwlwifi.ko is installed by linux-modules-extra-5.4.0-31-generic), which explains why the adapter card works out of the box. Therefore the DKMS module really shouldn't be needed in most cases (although I'm not sure how often the module is updated as part of kernel updates VS backport- iwlwifi-dkms updates). ubuntu-drivers-common probably needs to be made aware of such modules shipped by the kernel, to avoid incorrectly labelling them as "manually installed". ** Package changed: software-properties (Ubuntu Groovy) => ubuntu- drivers-common (Ubuntu Groovy) -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to ubuntu-drivers-common in Ubuntu. https://bugs.launchpad.net/bugs/1859308 Title: software-properties-gtk erroneously reports that certain Intel wireless adapter cards are not working Status in ubuntu-drivers-common package in Ubuntu: Confirmed Status in ubuntu-drivers-common source package in Groovy: Confirmed Bug description: On Ubuntu 20.04 (development branch), as of today, Additional Drivers (software-properties-gtk 0.98.6) reports that the device "Intel Corporation: Wireless-AC 9260" is not working, and suggests using a manually installed driver (cf. screenshot). However the device is working correctly: * lsmod | grep iwlwifi, lspci -v, lshw, dmesg | grep iwlwifi all show that its driver iwlwifi is in use * ls /lib/firmware/*9260* show that the appropriate firmware files are present And I am indeed writing this bug report connected to an ac (5 GHz) wifi network, where I can verify a ~130-160 Mbps download speed, so software-properties-gtk shouldn't report the device as not working and suggest manually installing a driver. Not sure why it says so? EDIT: bug confirmed as affecting the following Intel wireless adapter cards, and assumedly more to come: Intel Wi-Fi 6 AX200 Intel Dual Band Wireless-AC 3165 Intel Dual Band Wireless-AC 7260 Intel Dual Band Wireless-AC 8260 Intel Wireless-AC 9260 Also for reference here are the specs of Intel adapter cards: ark.intel.com/content/www/us/en/ark.html#@WirelessNetworking ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: software-properties-gtk 0.98.6 ProcVersionSignature: Ubuntu 5.4.0-9.12-generic 5.4.3 Uname: Linux 5.4.0-9-generic x86_64 ApportVersion: 2.20.11-0ubuntu15 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Sun Jan 12 00:53:43 2020 ExecutablePath: /usr/bin/software-properties-gtk InstallationDate: Installed on 2019-12-29 (13 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Alpha amd64 (20191226) InterpreterPath: /usr/bin/python3.7 PackageArchitecture: all Python3Details: /usr/bin/python3.7, Python 3.7.6, python3-minimal, 3.7.5-1ubuntu1 PythonDetails: /usr/bin/python2.7, Python 2.7.17, python-minimal, 2.7.17-1 SourcePackage: software-properties UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/ubuntu-drivers-common/+bug/1859308/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp