These problems are highlighted with hplip-gui diagnostics: DeskJet-3630 ------------ Type: Printer Device URI: hp:/usb/DeskJet_3630_series?serial=CN8AM7H3230658 PPD: /etc/cups/ppd/DeskJet-3630.ppd warning: Failed to read /etc/cups/ppd/DeskJet-3630.ppd ppd file PPD Description: Printer status: la stampante DeskJet-3630 è inattiva. è stata abilitata da lun 18 mag 2020, 02:12:27 error: Unable to communicate with device (code=12): hp:/usb/DeskJet_3630_series?serial=CN8AM7H3230658 error: Device not found error: Communication status: Failed
-------------- | PERMISSION | -------------- Checking Permissions.... Checking for Configured Queues.... warning: Fail to read ppd=/etc/cups/ppd/DeskJet-3630.ppd file warning: Insufficient permission to access file /etc/cups/ppd/DeskJet-3630.ppd warning: Could not complete Queue(s) configuration check Checking for HP Properitery Plugin's.... No plug-in printers are configured. Checking for Printer Status.... error: 'DeskJet-3630' Printer is either Powered-OFF or Failed to communicate. Turn On Printer and re-run hp-doctor Diagnose completed... -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1879206 Title: cups hplip not install printer Status in cups package in Ubuntu: New Bug description: After upgrading to Ubuntu 20.04 I can't print anymore. Description: Ubuntu 20.04 LTS Release: 20.04 cups: Installato: 2.3.1-9ubuntu1.1 Candidato: 2.3.1-9ubuntu1.1 Tabella versione: *** 2.3.1-9ubuntu1.1 500 500 http://it.archive.ubuntu.com/ubuntu focal-updates/main amd64 Packages 500 http://security.ubuntu.com/ubuntu focal-security/main amd64 Packages 100 /var/lib/dpkg/status 2.3.1-9ubuntu1 500 500 http://it.archive.ubuntu.com/ubuntu focal/main amd64 Packages hplip: Installato: 3.20.3+dfsg0-2 Candidato: 3.20.3+dfsg0-2 Tabella versione: *** 3.20.3+dfsg0-2 500 500 http://it.archive.ubuntu.com/ubuntu focal/main amd64 Packages 100 /var/lib/dpkg/status I tried to reinstall the printer, but it is not being re-saved by cups / hplip ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: cups 2.3.1-9ubuntu1.1 ProcVersionSignature: Ubuntu 5.4.0-29.33-generic 5.4.30 Uname: Linux 5.4.0-29-generic x86_64 ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Mon May 18 02:24:07 2020 InstallationDate: Installed on 2020-05-17 (0 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) Lpstat: device for DeskJet_3630: hp:/usb/DeskJet_3630_series?serial=CN8AM7H3230658 MachineType: LENOVO 80G0 Papersize: a4 PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/DeskJet_3630.ppd'] failed with exit code 2: grep: /etc/cups/ppd/DeskJet_3630.ppd: Permission denied ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-29-generic root=UUID=6a8469e0-ecea-4a86-8040-b0caaa938fe4 ro quiet splash vt.handoff=7 SourcePackage: cups UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 07/18/2014 dmi.bios.vendor: LENOVO dmi.bios.version: A7CN40WW dmi.board.asset.tag: NO Asset Tag dmi.board.name: Lancer 5A6 dmi.board.vendor: LENOVO dmi.board.version: SDK0F82993WIN dmi.chassis.asset.tag: NO Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: LENOVO dmi.chassis.version: Lenovo G50-30 dmi.modalias: dmi:bvnLENOVO:bvrA7CN40WW:bd07/18/2014:svnLENOVO:pn80G0:pvrLenovoG50-30:rvnLENOVO:rnLancer5A6:rvrSDK0F82993WIN:cvnLENOVO:ct10:cvrLenovoG50-30: dmi.product.family: IDEAPAD dmi.product.name: 80G0 dmi.product.sku: LENOVO_MT_80G0_BU_idea_FM_Lenovo G50-30 dmi.product.version: Lenovo G50-30 dmi.sys.vendor: LENOVO To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1879206/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
