Hi, Thanks for the fast responses.
I have tried to collect the requested information but: 1) There are no files in /var/crash 2) The only item in https://errors.ubuntu.com/user/8dfc634ec... is: 2020-04-28 23:04 2020-04-28 21:04 UTC Crash google-chrome-stable https://errors.ubuntu.com/oops/6c75c4c0-8996-11ea-a340-fa163e6cac46 3) I commented out line23 :"'problem_types': ['Bug', 'Package']," from /etc/apport/crashdb.conf, rebooted and managed to reproduce the crash. (it's not easily reproducible, or at least I haven't found out how to reliably reproduce). But still no files in var/crash. I also tried "apport-collect 1878670" (with and without sudo): kaa@kaa-XPS-13-9300:~$ apport-collect 1878670 ERROR: The python3-launchpadlib package is not installed. This functionality is not available. kaa@kaa-XPS-13-9300:~$ sudo apt list python3-launchpadlib Listing... Færdig python3-launchpadlib/bionic,bionic,now 1.10.6-1 all [Installeret] -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1878670 Title: Gnome crash frequently Status in OEM Priority Project: Incomplete Status in gnome-shell package in Ubuntu: Incomplete Status in linux package in Ubuntu: Triaged Bug description: The system freezes frequently then logs out. If happens at apparently random times, and using no particular app. Extract of syslog is attached. Requested info is below: 1) release Ubuntu 18.04.2 LTS (beaver-osp1-melisa X30) 2) package version gnome-session: Installeret: (ingen) Kandidat: 3.28.1-0ubuntu3 Versionstabel: 3.28.1-0ubuntu3 500 500 http://dk.archive.ubuntu.com/ubuntu bionic-updates/universe amd64 Packages 3.28.1-0ubuntu2 500 500 http://dk.archive.ubuntu.com/ubuntu bionic/universe amd64 Packages 3) Gnome shouldn't crash 4) Gnome crashed To manage notifications about this bug go to: https://bugs.launchpad.net/oem-priority/+bug/1878670/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp